Resort Details

Dining
OnSite Dining
  • Barefoot Grill

    Casual, grilled favorites.


  • Bluewater Grill
    Serving seafood specialties.

    (Newly Renovated)
  • Cibu

    Serving Mediterranean cuisine.

  • Coco Café

    Serving premium coffee and deli snacks.

  • El Patio
    (Newly Renovated)
  • Fresco

    Serving Mexican cuisine.

  • Gohan
    Coming Soon
    Ocean view, rooftop sushi bar
    Exclusive to Indigo Preferred Club guests
  • Himitsu
    Taste the best in Asian Cuisine that includes Teppanyaki tables
  • Lemongrass

    Serving Asian cuisine.

  • Paramour

    Serving French fare.

  • Portofino
    Experience the rich flavors of Italy
  • PREFERRED CLUB
    Sky Bar

    • Rooftop bar with swim-up section
    • Preferred Club Indigo guests only
    • Adults only
  • Preferred Club Buffet
    Coming Soon
    International buffet exclusive to guests staying in the Preferred Club Tower section
  • Rendezvous
    Enjoy a refreshing cocktail in this lobby bar.
  • Revive
    Enjoy natural smoothies, juices, delicious salads, healthy snacks and more at Revive Bar
  • Romantic Dining Experience
    For your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge. 
  • Seaside Grill
    Coming Soon
    Grilled favorites served in a tropical environment
    Exclusive to Indigo Preferred Club guests
  • Sky Bar
    Coming Soon
    Rooftop swim-up bar
    Preferred Club guests only
  • Various Bars and Lounges

    - Moments 

    - Splash 

    -Scores sports bar

    - The Reef, the Preferred Club pool bar*

    - The Sandbar, the Preferred Club beach bar*

    *Additional costs may apply

  • World Café

    International buffet.

    (Newly Renovated)

On-Site Amenities
  • 24-hour front desk
  • 24-hour room service
  • All-inclusive meal plan
  • ATM/Cash machine†
  • Babysitting†
  • Children programs
  • Concierge desk
  • COVID test onsite
  • Golf,Offsite†
  • Pool†
  • 24-hour front desk
  • 24-hour room service
  • All-inclusive meal plan
  • ATM/Cash machine†
  • Babysitting†
  • Children programs
  • Concierge desk
  • COVID test onsite
  • Golf, Offsite†
  • Pool†
  • Spa†
  • Tennis court†
  • Water sports†
On-Site Wedding Services
  • Your special day will be spectacular in our sparkling wedding space facing the sea. A brand-new indoor & outdoor wedding venue right in front of the turquoise Caribbean sea and an outdoor terrace that is capable of fitting up to 120 people, helping couples celebrate their special day in a breathtaking setting.

† Fees may apply

On-Site Recreation
  • Beach
    Relax and unwind out on the private stretch of white sand beach.
  • Children's program, onsite

    A lot of fun awaits the little ones in our hotel! The new additions to the Explorer´s Club for children include an aquatic experience which offers slides, games and much more!

    A splash park for the kids at the Explorer’s Club, featuring a wading pool equipped with mini slides, splash toys and more.

  • Fitness center on-site †

    Air-conditioned yoga room available. Adults can take some time for themselves to enjoy our renovated fitness center featuring updated equipment, beautiful views and a new yoga room.

  • Gym †
    A brand new gym located in front of the main pool.
  • Pool †

    • Available pools are 4

    • Bluetooth speakers are not allowed at any pool

  • Spa †
    Spanning nearly 1,950 square feet, the on-site spa offers a full menu of spa packages and à la carte treatments. 
  • Tennis court †
    Offering guests tennis/tennis lessons.
  • Water activities †

    - Hobie cats
    - Sailing
    - Kayaking
    - Windsurfing
    - Water aerobics
    - Water polo
    - Snorkeling*
    - Deep sea fishing*
    - Scuba diving*

    *Additional costs may apply.



Off-Site Recreation
  • Golf †

    Designed by PGA champion and golf course designer Nick Price, the Grand Coral Riviera Maya is perfect for pros and amateurs alike. Hit the rolling greens in the beautiful Riviera Maya while overlooking the gorgeous Caribbean Sea.

On-Site Attraction
  • Indoor/Outdoor Activities
    - Family-friendly entertainment
    - Beach and water volleyball
    - Beach soccer
    - Ping pong
    - Board games
    - Big-screen movies on the beach
    - Theme nights
    - Yoga
    - Euro-bungee
    - Bicycle tours

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 14499 reviews
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Not what was expected

    Indigo adults sections. The knobs and electrical outlets were falling off. Could not reset the clock in the room The rooftop pool the umbrellas could not be used due to the the wind. All guest were upset because shad was nom existing. The beach chairs in front of the indigo, no umbrellas, no beach service. The adults only pool was at the other side of the complex. You needed to hike to get the app it and it was tucked away in the jungle. No ocean breeze. The adults only bpool did not have a swimup bar. Also very short on staff. The waiter was clening the tables, getting you the drinks and running after your food. The average time at the specialty restaurants 2 hours. Also the giant comm ok n area at most waiters doing your drink order.

    Mar 12, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing

    We recently had our wedding at the dreams sapphire resort and spa. Not sure where to start because our visit was nothing short of amazing. We traveled with 105 people and no one had a complaint- the food, hospitality, and the environment were all amazing. The pool/beach was beautiful. They had entertainment nightly and pop up food stations and it was authentic and luxurious at the same time. Everyone that worked there was friendly and accommodating. Lulu and the wedding department made every detail perfect and worked with me from start to finish to make the weekend amazing. I just can’t say enough positive things about her and the wedding team. Amazing. The new sky rooftop was the perfect location.

    Mar 11, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Fantastic Holiday

    Dreams Sapphire is a beautiful resort. Food was fantastic, drinks were top notch and beach was excellent. The pools, especially the adult pool was perfect for relaxing. We very much enjoyed our 10 days at the resort and would go there again. The people were excellent!!

    Mar 10, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great couples getaway March 2025!!

    This place hands down, has the BEST friendliest nicest wonderful staff ever! This is our 2nd time at this resort and we would return! We upgraded this time to the Preferred and it was awesome! The Preferred pool's staff was amazing from Omar (nicknamed Oscar-Double "O"), Jose, entertainment Aye Aye TONY and all of the bartenders!!! So attentive and treated us all very well! The restaurants were amazing!!! The rooms were nice and big in the 1100 Tulem Building and was very close to the preferred pool and the SPA! The spa was also amazing! Mildred gave me a hot stone massage and my husband a deep tissue massage! Wonderful! We also got to use the hydro therapy stations!! A must do as well! The only downfall was the buffet was not as good as 2 years ago, but was still good and in a brand new building!! Also, maybe keep a pool bar open longer for people arriving later in the day? 5pm for Preferred Pool & bar and 5:30pm for main pool bar, but the pool remains open. Great resort!

    Mar 10, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great Place to Stay

    This was our second trip and this time we stayed in the new Indigo section. The rooftop pool area is very nice but definitely not enough shade. The beach section in that area has no bathroom or bar close by (or bar service), no shade whatsoever, and no padding in the chairs . That's not what one would expect in the preferred section of a resort. The adults only pool is where we found the best amenities such as shade, chairs, towels, close bathroom and bar. Jose and Rosendo are the absolute best! The meals served outside instead of in the buffet were not great. If you came later to eat there were no napkins or silverware available and very hard to find a place to sit. With all that being said, this is a great resort and the above negatives do not outweigh our great stay . . . just suggestions to make it even better. Our room was very spacious and kept clean on a daily basis. We never had to ask for more towels or for the drinks to be restocked. All the employees were friendly, helpful and courteous. Room service had a good selection and was fast. Food at the Sushi Bar was excellent! They try hard to keep the beach nice but you can't fight mother nature and the seaweed. I would recommend to any couple or family to stay at the Dreams Sapphire.

    Mar 10, 2025
Hotel Advisories
  • AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Not Allowed

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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.