Resort Details
- Barefoot GrillBurgers, pizza and snacks served poolside.
- Capers
Authentic Italian cuisine.
- Carnival
International snacks and lunch specialties.
- Castaways
Seafood à la carte.
- Coco Café
Premium coffee and deli snacks.
- Himitsu
Asian cuisine with teppanyaki tables.
- Tamarindo
Authenitic Mexican and local flavors.
- Various Lounges/Bars
Manatees – Swim-up bar
Moments – Refreshing cocktails served on the deck
Preferred Club Bar – Lounge for Preferred Club guests
Showtime – Outdoor theatre bar
- 24-hour room service
- All-inclusive meal plan
- Babysitting†
- Beachfront†
- Concierge desk
- COVID test onsite
- Currency exchange†
- Dry cleaning†
- Golf,Offsite†
- Laundry/Valet service†
- 24-hour room service
- All-inclusive meal plan
- Babysitting†
- Beachfront†
- Concierge desk
- COVID test onsite
- Currency exchange†
- Dry cleaning†
- Golf, Offsite†
- Laundry/Valet service†
- Pool
- Spa†
- Wireless internet connection in public areas
- Meeting Facilities†
- Please contact the hotel for additional information.
† Fees may apply
- Children's pool †
- Hot tub
- Kayaking
- Non-Motorized Water Sports
- Pool
- Spa †Now Amber Puerto Vallarta’s spa offers the most innovative facilities and services including a full hydrotherapy circuit with a waterfall jet pool, hot tub, cold plunge pool, saunas, steam rooms, Swiss-Scottish showers, relaxation areas and more. The spa also offers a refreshment bar, a full beauty salon, a bridal suite, and a spa boutique. The new Serenity Spa cabins provide guest with an open, sensory spa experience with a special treatment menu inspired by the Hindu medicine “Ayurveda” or “the science of life.” Our fitness center, open daily, offers a variety of equipment and yoga classes. Our spa is shared with sister resort next door, Secrets Vallarta Bay Puerto Vallarta and is adults-only.
- Tennis court †
- Volleyball
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
8725 reviews
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Feb 03, 2025The Staff Made our trip Exceptional
This was our fifth stay at Dreams, and while we’ve always had exceptional experiences in the past, this visit was a mixed bag. First, we have to acknowledge some truly outstanding staff members who made our stay special. Alejandro at the pool provided the best service we’ve ever had at Dreams—he was absolutely fantastic. Alfonso at Bordeaux was exceptional, offering top-tier service, professionalism, and making us feel like VIPs while enjoying amazing food. Eloy, Kevin, and Manuel at Capers also delivered an outstanding experience during both of our visits there. Additionally, Jose and Juan from the entertainment team were incredibly fun, friendly, and knowledgeable—we can’t say enough great things about them! However, this stay fell short in several key areas. In the past, our concierge/butler service was outstanding, with Eduardo anticipating our needs and consistently checking in on us. Sadly Eduardo is no longer at Dreams. This time, our concierge was far less engaged, mostly remaining at his desk with little to no follow-up. It was a noticeable downgrade in service. We were also extremely disappointed by the management’s decision to double the price of the Oasis Cabana. Last year, we rented it three times, but at $600 USD ($1000 CAD) this year, it was simply overpriced and unreasonable—a 100% increase that took away an experience we had previously enjoyed. Additionally, booking a Preferred room felt like a waste. Unlike previous years, we saw little to no added benefit. The service that once made Preferred worthwhile was lacking, and aside from access to an extra buffet in the lobby and our swim out room, there was no noticeable difference from a regular room. Overall, while the incredible staff mentioned above made our stay enjoyable, the decline in service, overpriced amenities, and disappointing Preferred experience left us questioning the direction of the new management. It feels like the focus is more on profit than maintaining the Hyatt standards we’ve come to expect. Would we return? The staff made it worthwhile, but management decisions will determine if we continue to choose Dreams in the future.
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Feb 03, 2025Amazing experience
I recently stayed at Dreams Hotel in Mexico, and it was an incredible experience! The service was outstanding, with friendly staff always ready to help. One of the highlights was being able to see the whales right from our hotel; it was absolutely amazing to witness these majestic creatures so close. I highly recommend Dreams Hotel for anyone looking for a fantastic getaway! Big shout out to Ivan, Alberto and joel
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Feb 03, 2025
Wonderful day!
We had an all-inclusive day pass for our family. Walking in was quite the sight - it’s a beautiful facility. The pools and beach were lovely. It was not crowded at all, which was very nice. My husband and I dined at the seafood restaurant and had wonderful whole fried red snapper, while my young teens ate pizza all day! Joel was our resort attendant, he was so personalable and helpful. The wait staff around our chairs near the pool were very attentive. .
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Feb 02, 2025
Amazing!!!
Highly recommend this resort, you get to see whales every day almost from the window and on the beach, food is great, pools are nice, cleaning very day free room service 24 hr. The servers and staff are amazing, Joel and Christian and Eduardo were our servers at the cabana and they all went above and beyond to make our stay special, highly recommend the cabana rental for larger groups!! Thanks so much dreams resort!!
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Feb 02, 2025
Coming back next year
Honestly I’ve never had better and friendlier service, the waiters are amazing and so nice. The service was fast and friendly, definitely worth the tips we left them. There was whales playing in the bay every day, the sun was always out. Will definitely be back. Shout out to Alberto, Joel, Christian down at the Cabana and Abraham and Irvin for great dinner service.
- AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- Check In: 3:00 PM
- Check Out: 12:00 AM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.