Resort Details
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Relaxation at its Best
The scenery is absolutely stunning. The smell of the seaweed takes a little getting used to, but it comes and goes. The majority of the staff were very friendly, and the butlers that catered to us were absolutely amazing, especially Gimel and Rochel! (Seriously, I'd come back just to listen to their jokes.) All of the bartenders were hilarious and friendly as well. It's not a party scene; it's a very relaxed environment, which is what we were looking for when we booked. But, there's still a lot to explore even off the resort everyday, and, depending on the package you purchase, a lot is included that you should take advantage of as much as possible. The layout of the resort is beautiful; we had a nice secluded room that made things more romantic and private. This was one of the more expensive suites. The suites aren't far from the "center" of the resort, but the landscaping definitely challenged our cardiovascular system everyday. So, depending on what kind of room you book and where it's located, it could be a brief but steep climb with quite a few stairs. I will definitely keep this location in mind if we ever have the opportunity to return.
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EXCEPTIONAL!! NEVER GOI N G TO ANOTHER HOTEL!
I Was here on April 28th 2025 for my birthday , I had the most wonderful experience .Hilda made me feel so welcome , her customer serivce is exceptional! Allison the server made my experience joyful and wonderful,all the best on future promotions to these two! Oh how could I forget Claudius ! Great job on the welcoming service, but i will definitely come back just so I can get another wonderful experience with Hilda!!!.
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Zoetry review St lucia
Rochel, Gmel, Shula, both Allisons, Jonathon, Neil, Mr Scott and last but not least Hilda were amazing. May our stay great. Super Friendly and accommodating. The singer in the lounge was awesome too. Despite walking the treacherous hills and stairs and waiting along , long, and i mean long time for dinner at the restaurant with singer. Everything else was Awesome. Thank you so much everyone. Had a great time.u
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Zoetry Marigot Bay
The staff was all very friendly however it seems like they are short staffed. The common areas on the resort are beautiful but the rooms definitely need some TLC. Floors are pretty beat up and mirrors in the bathroom needed replaced. Food was really good but options are very limited. You can take a ferry to a beach across the bay, however it’s not much of a beach.
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Five Star Staff
The actual rating of 4.4 is probably more accurate. I gave this five stars because of the overwhelmingly helpful staff here. The attitude is friendly, proactive and kind. The welcoming culture of Zoetry is present throughout the entire resort. I encourage the Hyatt corporation to upgrade the gymnasium. The grounds are beautifully landscaped and kept clean. The rooms are spacious. It is well worth it to get the all inclusive, master suite residence, which comes with a butler. We had Neil and Sean. Both were always aware of where to find us and they helped with everything we needed. The all inclusive feature was well used, because every time we went to a meal, we didn’t think about whether we would order a drink for which meal to pick. The variety of restaurants is just good enough to make the meals Different for breakfast, lunch and dinner. The food manager was professional and visited our table to make sure that we were happy. Sometimes the service was a little slow for meals… but the wait staff is really friendly. It depends on the ratio of staff to people coming in all at once. Food quality was 4-Star, very fair for price. Marigot Bay is a beautiful cove. It’s a little (but not really) inconvenient to go across the bay by a small boat in order to be on the beach, it’s a small beach. If you are just looking to wind it down, relax and avoid large crowds this resort is an excellent choice. It is not Aruba or Saint Martin, no commercial feel to it at all. This is a retreat. If you are looking for more to do, there are plenty of fairly priced excursions, don’t miss the sunset cruise. Your concierge will set it all up. There are features on the island that are worth visiting and family would like. This includes Sulphur Springs, a volcano area, botanical gardens, countless, beautiful beaches, interesting shoreline, and hiking trails.
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.