Hotel Overview

In the heart of Walt Disney World® Resort, the award-winning Walt Disney World Swan and Dolphin is your gateway to Central Florida’s greatest theme parks and attractions. The resort is located between Epcot® and Disney’s Hollywood Studios®, and nearby Disney’s Animal Kingdom® Theme Park and Magic Kingdom® Park. The three-hotel complex features 23 world-class restaurants and lounges, sophisticated guest rooms with Westin Heavenly Beds® and the luxurious Mandara Spa. Enjoy six pools, three health clubs, nearby golf and special Disney benefits, including complimentary transportation to Walt Disney World theme parks and attractions.

Location

Epcot Resort Area
Orlando, FL, USA - Orlando International Airport ( : 30 miles

Property Information

Year Built: 1990
Last Renovation: 2017
Total available rooms and suites: 2619

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Hotel Details

Amenities

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Activities

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Hotel Advisories

Advisory A minimum Valet Parking fee of $44.00 + 6.5% tax per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
Advisory A minimum Self Parking fee of $36 plus tax per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
Advisory A mandatory Resort fee of $45 (plus tax) per room, per day will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.

General Policies & Fine Print

Check In: 4:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

The RSP (Resort Service Package) provides the following benefits to your customers:

In-room wireless internet

Complimentary Swan Paddleboat rentals.

Live instructor lead fitness classes

Nightly Movies and S’Mores on the Beach

?Value Add: • $30 discount off Mandara Spa Services (after individual or combined spend exceeding $230. (Excludes Hair & Nail services)

Resort Service Package inclusions are subject to change and substituted without affecting the value of the benefits.


Kids Stay Free Policy Maximum number of children per paid adult: 4Maximum child age: 17
Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_3.5 1941 reviews
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Great resort but check room size will meet your needs

    We had a fantastic stay at the WDW Dolphin. The resort is gorgeous, impeccably maintained with several pools, a lake with swan boats & many restaurants. You essentially have access to all of the facilities in both the Swan & Dolphin. Service was also very good. The location is fantastic with Epcot & Hollywood Studios accessible by boat (& walkable if you wish) plus the Boardwalk Resort & Yacht & Beach Club also in walking distance. Our standard room with resort view was clean but the design was poor - the bath/shower room with toilet was tiny - very tight to get in and out. Outside was a single small sink with very little space. Really impractical for 4 of us sharing. Beds also seemed very small - two queens but definitely smaller than usual (we went straight to another resort with the usual size queens). A shame given how good the resort is. I’d stay here again but look at other room options/connecting rooms. Other downside is parking charge per day plus resort fee per day (annoying if you are in the parks & not using them for most of the time). Restaurants all good - we enjoyed the Italian trattoria at the Swan & used Fuel quite a bit for snacks. We didn’t go to the pool until the last day & discovered a quick serve breakfast tucked out of the way on the bottom floor. Seemed odd no-one mentioned it. Looked a bit tired & neglected but breakfast was good.

    Dec 25, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Modern Luxury with a Few Trade-offs

    Our upgraded King Suite experience at the Dolphin was impressive, offering a spacious layout with a dining room and incredibly comfortable sofa bed. The beds were firm yet luxurious, and the entire hotel exudes a modern, fresh atmosphere after its recent renovation. While our view was disappointing, the room itself exceeded expectations. The hotel shines with its excellent dining options, from upscale restaurants to convenient grab-and-go choices. The staff is consistently friendly and helpful, though housekeeping was a bit frustrating - we had to call for service on 2 out of 4 days of our stay. A standout feature is the well-designed laundry facility, complete with sinks and sanitizers - a detail that makes longer stays much more comfortable. However, it's worth noting that unlike other Disney properties, you'll need to factor in daily parking fees, and the Disney Dining Plan isn't available here. Despite these minor drawbacks, the Dolphin's modern amenities, comfortable rooms, and excellent location make it a strong choice for a Disney vacation. The recent renovations have created a truly upscale experience that balances luxury with Disney convenience. Perfect for: Travelers seeking modern luxury with Disney proximity, families wanting more space, and those who appreciate contemporary design over Disney theming.

    Dec 20, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Concierge Josh s the best!!

    I am a many time repeat customer. Very convenient location. Just a short walk to both Epcot and Hollywood Studios. Special thanks to the concierge agent JOSH. He is very accommodating and friendly. Josh is a definite asset to this property. He does his best to make the customers happy and he does it with a smile. The Dolphin is lucky to have him.

    Dec 14, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Wonderful Stay

    We stayed for about 5 days at the Dolphin and had a wonderful stay. Our room was ready when we arrived before check-in. The staff at the desk and concierge were friendly, helpful, and efficient. The room was in great condition, modern, and as advertised. We had daily maid service with the maid doing a great job. The lobby and bar were very relaxing and a great place to unwind after a long day at the parks. They make a great martini. Even though it's has Disney access, the only downer is that the transportation isn't treated the same. When wanting to take the bus, walk to the Yacht Club and use their bus which drops you off at the Magic Kingdom. I'd stay here again in a heartbeat.

    Dec 10, 2024
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Really poor customer service at desk and reservation center and faulty app

    I am at a meeting at resort. The reservation was made and confirmed over 3 weeks ago. On contacting hotel on day of check in they could not find resection - stated it is valid from following fay( despite of a confirmation email). I had to call the online reservation who finally found the reservation but wanted to let me know that as I reserved for 3 days - I had only 2 nights of reservation and must check out on last paid night (before the night). I had to go back and forth over 5 min to make them understand that the reservation for 3 days means a total of 3 nights and check out is on day following- ie booking for 3 nights starting on 8th means check out on 11th. I expect at least basic understanding by the hotel and reservation staff at Disney. Regular Hilton and IHG hotels are so much easier to deal with. Icing in the cake was a defective Marriott Bonvoy app which would not let me sign up. I will have another review or an addendum at the end of stay regarding condition of resort and the rooms.

    Dec 08, 2024

*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.