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3057 reviews
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Dec 13, 2024Nicest Hilton property I’ve experienced!
Everything about this hotel is top notch. We were immediately greeted outside of the airport as we chose to pay for their car service to the hotel and we are so glad that we did. It made it very easy. Upon arrival, being greeted with a margarita while I wait for my room?! Yes, please! I am a Diamond member and we got an upgrade, which was very nice (we used points so I wasn’t sure if they would be that generous). The rooms were beautiful and we loved the doors to the balcony that opened all the way up to really allow an indoor/outdoor living feel. The private plunge pool was wonderful and we used it multiple times every day. Breakfast was great every day and they were knowledgeable about our food allergies. We ate all of our meals on the property at The Beach Club or Don Manuel’s. Both were really great! The best part of the day was the afternoon chips and guacamole. They did deliver Corona with this as well, but I can’t have it due to my wheat allergy. I was disappointed that they didn’t offer a gluten free alcohol option for me even after I let them know that I wasn’t able to drink it. The resort was busy while we were there and while the rooms themselves were really quiet, we did experience some inconsiderate guests. Our neighbors played loud music through a Bluetooth speaker on their balcony and while we spent most of our time on our balcony and in our plunge pool (the two times we went down to the pool during a four night stay, we literally couldn’t find one open lounge chair). There was another guest somewhere around us who was constantly smoking cigarettes either on their balcony or directly in front of our door while sitting on a bench there. She was there every single time we left the room and the smell definitely permeated into our room. I hate being those people, so we didn’t complain and just dealt with it. I was hoping a staff member would have said something as she was out there so frequently, but it’s also the type of place where they wouldn’t want to upset their guests. We were able to watch a baby sea turtle release one day and it was a highlight! Other guests we talked to said their concierge told them it was happening, but we happened to walk by earlier that day and asked someone who was monitoring the Turtle Nursery, so if this is something that interests you, head to that area and ask if they are expecting any releases while you’re there. This was our first trip to Cabo and we can’t wait to return! I can’t imagine staying anywhere else. On departure, they gave us the cutest turtle shaped cookies (I couldn’t eat them but they were adorable!). I will say that the driver on our ride back was very friendly, but not super safe. He was passing in a lot of non passing zones at a high rate of speed, which didn’t make me feel very comfortable. Overall, I still can’t give this resort any less than 5 stars! Just don’t expect to save any money here!
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Dec 11, 2024
Paradise!
We had an amazing stay at the Waldorf Astoria Los Cabos Pedregal. Everything about this hotel is amazing. From the plunge pool in each room to the chips and guac delivery every day, this hotel truly doesn’t miss. The service is next level. All the staff are incredibly friendly and you can truly tell they love providing excellent service to their guests. Special shout out to our personal concierge, Danna. She made our stay even more special with her incredible service throughout our stay. We will definitely be back!
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Dec 10, 2024
Our 16th visit and it always gets better!!!
Our 16th trip to the resort and it only gets better with each trip! Truly an amazing resort with the best staff we have ever seen ANYWHERE in the world. From the minute we left the airport and had Cesar drive us to the resort (who is a fantastic driver and a better person) to the entire staff at the hotel. Special shout outs to the pool staff, especially Carlos, Manuel, Fernando Panchi, Jonathan and Jim. The spa is one of the best in the world, specifically Betty and Edith (Claudia was injured, but she is also super). And, of course, our concierge Mariel, who is truly the most amazing person who is ALWAYS there to help, no matter what you need. Fernando (General Manager) is a great leader of the entire team and I can't say enough about everything Pedregal!!! Run, don't walk, to the resort....you will not be disappointed!
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Dec 07, 2024
Another Perfect Waldorf Vacation!
Another perfect trip to the Waldorf! The resort, room, amenities, and staff/customer service are impeccable. We were celebrating a birthday and the entire team went above and beyond to make this trip one to remember. From initial planning to airport drop off, there is no detail left unchecked. The daily breakfast is exquisite and the multiple pool areas offer something for everyone. Our personal concierge was extremely helpful and really made a difference. We really enjoyed our room with the plunge pool and earned a Hilton upgrade. There is no doubt why the Waldorf is rated the best resort in Mexico! Highly recommended!
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Nov 25, 2024
Perfection
This is the most amazing place in the entire world. Every detail is intentional and thoughtful and beautiful. Special thank you to Manual in the coffee shop, such a kind hearted and special person. Went out of his way to get to know me and serve me.
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.