Resort Details
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
1953 reviews
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May 14, 2025Great Place to stay in Wailea!!!
Just home for a great stay here! It was a quick trip for us but we were upgraded to a garden view suite. The room was huge. Had a half bath plus full bath, separate living room and two balconies. There was also a partial view of the ocean! The room was clean, could use a little bit of updating but overall great. For being titanium elite, we received a few fun perks. One being daily chocolate from the front desk. We would go pick it up and there is a different flavor each day. I found this to be a fun little added touch! You can also select breakfast credit which can be used at either coffee place. We always did Starbucks, you get a coffee, pastry and fruit for 2 and we upgraded to a hot sandwich a couple days. Very nice for a quick option on our way to the beach. All the staff we met was great and helpful. Danny at the beach was particularly awesome! This resort is big, so there is a lot of walking but being so spread out it never felt crowded. We could always get a chair on the beach and usually there were plenty of chairs at the pool in the afternoon. We only went to the adult pool, it is wonderful and quiet. Overall, we loved this resort and we will be back!!
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May 09, 2025Beautiful location and wonderful staff made this visit amazing!
The resort is beautiful. This was me and my wife’s first visit to Hawaii. Our room was literally steps from the ocean and short walk to Wailea Beach. The staff were incredibly friendly and helpful. The luau we attended was great and the food was amazing. Again the staff was incredibly accommodating and there was never a boring moment. I would love to be able to visit here again!
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Apr 15, 2025
Perfect resort!
The views are extraordinary, the staff is beyond hospitable, and the beds are so comfortable! We were very happy with our stay! We were able to see whales and swim with turtles right off the beach there. The grounds are beautifully kept! We also loved the visiting local artists who displayed their work.
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Apr 14, 2025
Outstanding Guest Experience....
Our 10th experience at Wailea Beach Resort was best ever! We stayed 12 nights, were upgraded to Premium King Ocean View and once again experienced a "superb guest experience" with each and every associate of this resort. Wailea Beach Resort, Wailea, Maui location is "super premium"; adult infinity pool is awesome place for watching February whales. There are a multitude of upscale restaurants--all easy uber or even just walking along beach walk. Special "shout out to Front Desk Management Myriam Tehina and General Manager Doug Pill. Each took steps to foster an incredible stay, based on our loyalty and frequency at this location. Do not hesitate to secure a reservation at this fantastic spot. {Note: we have visited Maui +27 times, stayed at every major resort in Wailea and Kaanapali. This is truly the best, if your are looking for peace, tranquility and real touch of class!]. We are coming back in February 2027 (already on our calendar) to celebrate our 50th Anniversary!
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Apr 12, 2025Terrible room in need of repair
This was our fourth stay at this hotel, this time was with a group for a business incentive trip. Unfortunately , after this trip I wouldn’t stay here again. For the cost of this hotel it was extremely disappointing. We didn’t get to choose our room for this trip, but no one should be given a room like the one we had. We had been assigned a garden view room, but It was a parking lot view, with a toilet that didn’t flush, a large kicked in hold to the bathroom door and overall in disrepair. We have stayed here in the past in premium sundeck suites and premium ocean-view suites. As a Bonvoy member I think it’s quite embarrassing to be given a room like this. Along with our room there a lot of construction happening around the property. Jackhammers at the pool were not very peaceful. The hotel has a great location and beautiful views, lovely pool staff at the adult pool. Dining is okay, we opted to eat elsewhere, as none of the restaurants seemed worth it. I’d definitely recommend another spot on Wailea.
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