The All-Inclusive program includes the following amenities:
•Breakfast / lunch / dinner
•Food & Beverages 24 hours
•Unlimited cocktails, drinks, and house wines
•Welcome cocktail.
•A la carte restaurants
•Snack bar in the pool area
•Non-motorized water sports
•Daily activities
•Live nightly entertainment
•Theme parties
•Disco / Sports Bar
•Dance classes
•Weekly handcrafts market
•Gymnasium
•Climbing wall, Archery, Trapeze
•Viva Kid's Club with swimming pool (for children from 4-12 years old, open from 8 AM until 6 PM)
•Mini disco
•Wi-Fi available in the room, lobby, gym, pool, and restaurants
•Tips and taxes
Important Information: Above inclusions are subject to change at any time without prior notice. Groups & other restrictions may apply. Details of inclusions can be requested by guests upon check in.
Resort Details
- Arrecife Snack BarTake a break from fun in the sun for a tasty treat at Arrecife poolside snack bar. Enjoy burgers, fries, hot dogs, pizzas, sandwiches, fruit salads, and ice-cold beverages.
- Café Maya.Coffee Shop
- Hacienda Don DiegoHacienda Don Diego specializes in the traditional, flavorful dishes of the Yucatan Peninsula. Reservations are required and can be made at the guest service desk.
- La TerrazaA relaxed, buffet style restaurant, La Terraza offers an international-inspired menu for breakfast, lunch, and dinner featuring tasty fare from around the world. Reservations are not required.
- MiramareSavor a special Italian meal at Miramare. We offer delicious oven-baked pizzas, and a great selection of pastas, salads, and sides. Reservations are required and can be made at the guest service desk.
- PortofinoDiscover the rich flavors of the Mediterranean at Portofino. Our mouthwatering dinner menu features an array of chef specialties. Reservations are required and can be made at the guest service desk.
- Viva CaféViva Café is a fusion restaurant with a contemporary international menu. Delicious, artfully presented dishes make for memorable meals. Reservations are required and can be made at the guest service desk.
- Accessible rooms
- ATM/Cash machine†
- Babysitting†
- Beauty shop/salon†
- Boutiques/stores†
- Car rental desk†
- Currency exchange
- Exercise gym
- Jacuzzi
- Laundry/Valet service†
- Accessible rooms
- ATM/Cash machine†
- Babysitting†
- Beauty shop/salon†
- Boutiques/stores†
- Car rental desk†
- Currency exchange
- Exercise gym
- Jacuzzi
- Laundry/Valet service†
- Lobby
- Medical Facilities Service†
- Meeting rooms†
- Multilingual staff
- Outdoor pool
- Parking
- Photocopy center†
- Restaurant
- Sauna
- Tour/sightseeing desk†
- Valet parking†
- Wireless internet connection in public areas
- Audiovisual Equipment†
- Business Center†
- Copier†
- Fax Machine†
- Meeting Facilities†
- Printer†
- Wireless Internet Connection†
- Imagine starting your life together in the midst of spectacular Caribbean waters, tropical jungles, and the alluring mystery of Mexico’s ancient culture. Ideally located on the Yucatan Peninsula, our gorgeous resort transforms any wedding event into a memorable occasion with exceptional food, exhilarating recreation, and the sheer beauty of our authentic village-like setting.
† Fees may apply
- Archery
- Children's programViva Kid's Club with swimming pool.
- Fishing †
- GeneralDance Classes
Rock Climbing Wall
Handcrafted Ceramic Workshop
TrapezeBicyclesTRXStretching
Interactive Workshop painting handcraftedInternational Animation Team
Live Evening entertainment
Themed parties - Gym
Gym with Trainer
Aerobics
Water Aerobics
Stretching - Kayaking
- Nightclubs †
- Outdoor poolOutdoor pools
- PoolIntroductory diving lessions in the pool.
- Sailing
- Scuba diving †Scuba Diving Center with introductory diving lessons in the pool. PADI certifications and excursions.
- Snorkeling †
- Spa †Stunning Caribbean architecture, natural stone tiling, and a traditional cottage roof inspired by the Yucatan Peninsula provide a serene backdrop for pampering spa services designed to rejuvenate and revitalize body, mind, and spirit.
- Table tennis
- Tennis courtThere are two tennis courts with lights.
- Theatre
- VolleyballBeach Volleyball
- Water activitiesWater Aerobics
Paddleboard
Boogie boards - Windsurfing
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
11802 reviews
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Feb 17, 2025Best vacation ever
Animation staff is awesome. My vacation so fun thanks to Laura, Caro, will, Hazel, Leo, Brandon and the framisima team. Guys you are the best, really creative and energetic. Tons of thanks Games and tournaments are so fun Xoxoxoxoxoxoxoxo
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Feb 17, 2025
Happy vacances
The ressort its Véry good, we love the shows, the beach and the pool. The staff are Véry good, Paula from guess services is Véry Nice and friendly, she help us à lot. We love our vocations we are Véry happy and we Will love toi comme back the next year
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Feb 12, 2025Very Clean Resort but not Gluten Free
The Resort was very clean, the beach was spectacular no seaweed. Lots of lounge chairs for everyone at the beach. The pools were amazing and clean, rooms comfortable. The food was good except there were absolutely no signs that let you know if the food was gluten friendly. Being that I am unable to eat Gluten this made my stay very hard. It was a hit and miss. They said that the restaurants had a Gluten Friendly menu but they did not. You were lucky if you had one or 2 options to chose from. I really don't think the resort knew how important this is for customers like myself. If you are Celiac or Gluten Intolerant then unfortunately I do not recommend this resort.
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Feb 09, 2025Would not return unless a deep discount price
Cons: Front desk check in staff are rude and not welcoming. Hard to secure a reservation at restaurants - you only get 3 a week. Rooms are bare minimum. We didn’t even have a chair to sit in. Nowhere to hang wet swim suits. Mini fridge in room - empty. No bottled water handed out at this resort. Balcony so small you can’t sit out. Limited amount of pool loungers- go extra early if you want to sit at pool. Hot tub - full of toddlers - despite the sign that says no one under 12. We were not permitted to exchange our towel for a dry one during the day. Pros: Well kept grounds. Rooms are clean, Bar staff and food servers work really hard. Adult pool is usually quieter. Beach is great. Walkable and swimmable. Food is “okay” .. bland - but has to suit everyone. We have been to other viva resorts and had no concerns. This experience has turned me off the Viva brand.
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Feb 09, 2025
Great hotel for familly
Great hotel for familly. Room are clean. Coffee shop is very Nice, but a lot of client, maybe barista need help. Restaurant are great. I recommanded Cosmopolita, food are great and service, the best of the hotel, thank to Violette and Juan Carlos! Buffet is ok. Beach is clean. You fell in security.
- AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of 26.89 Mexico Pesos per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.