Hotel Promotions
Free Wi-Fi
There is free Wi-Fi in all common areas and guestrooms.
Applicable Dates:
Booking Dates: 17 Jun 2019 to 31 Dec 2050
Travel Dates: 17 Jun 2019 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Viva Boomer Package
Guests 60 years and older receive the following package amenities:

• Personalized check-in and priority luggage delivery
• Room upgrade (subject to availability) 
• In-room welcome room amenities
• Access to books and board games of choice
• Dance classes (upon request)
• Priority seating at a la carte restaurants with reservations
• Discount in affiliated stores and on meals and beverages additional to the all-inclusive package
• Late check out (subject to availability)

Important Information: Valid for US residents only. Identification is required at check-in.  This offer is subject to change at any time without prior notice.

Applicable Dates:
Booking Dates: 23 May 2022 to 23 Dec 2027
Travel Dates: 24 Dec 2022 to 23 Dec 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.
Honeymoon Package

Guests celebrating their honeymoon with us will receive the following:


• An upgrade to a higher category room (subject to availability)
• A bottle of champagne/sparkling wine
• A fruit basket
• A hors d'oeuvers tray
• A 7”x4” picture
• 2 t-shirts

To receive this offer, just enter ""Honeymoon"" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information:  Copy of marriage certificate required upon check-in.  Must be within 6 months of marriage.  This offer is subject to change at any time without prior notice.  Other restrictions may also apply.


Applicable Dates:
Booking Dates: 23 May 2022 to 23 Dec 2027
Travel Dates: 24 Dec 2022 to 23 Dec 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities
The all inclusive program includes the following:

• Breakfast, Lunch & Dinner
• Á la carte dining
• Unlimited Drinks, Cocktails & Wine
• 24/7 Snacks
• Complimentary Welcome Cocktail
• Periodic fruit service at the pool during the day
• Unlimited free Wi-Fi, including in guest rooms
• Unlimited non-motorized sports 
• Daily Activities Program
• Wide array of sports & fitness options
• Daily activities, night entertainment, live music and theme parties
• Dance Classes
• Kid’s Club from 4 to 12 years old   
• Taxes & Gratuities

Important Information: Redemption information will be provided by the hotel at check-in.  Offer and inclusions subject to change without prior notice.

Applicable Dates:
Booking Dates: 23 May 2022 to 23 Dec 2027
Travel Dates: 24 Dec 2022 to 23 Dec 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • La Bahia
    International buffet-style restaurant that brings a delicious banquet that satisfies the most demanding of palates. (Open for breakfast, lunch and dinner)
  • La Vela
    Italian a-la-carte restaurant and pizzeria that makes exquisite dishes and authentic Italian pizza baked in a brick wood oven. (Open only for dinner and reservations required)
  • Melt
    Fusion a-la-carte restaurant that combines favorite international tastes into new and creative specialties. (Open only for dinner and reservations required)
  • Vive Mexico
    Dinners turn into Mexican feasts and meals into an outburst of flavor! Find that Latin twist you've been searching for in this lively a-la-carte restaurant. (Open only for dinner and reservations required)
On-Site Amenities
  • All-inclusive meal plan
  • Babysitting†
  • Beauty shop/salon†
  • Business center†
  • Car rental desk†
  • Child programs
  • Disco
  • Exercise gym
  • Free parking
  • Gift/News stand†
  • All-inclusive meal plan
  • Babysitting†
  • Beauty shop/salon†
  • Business center†
  • Car rental desk†
  • Child programs
  • Disco
  • Exercise gym
  • Free parking
  • Gift/News stand†
  • Laundry/Valet service†
  • Lounges/bars
  • Medical Facilities Service†
  • Pool
  • Spa†
  • Tennis court†
  • Tour/sightseeing desk†
  • Welcome drink

† Fees may apply

On-Site Recreation
  • Bocce court
  • Fitness center on-site
  • General
    - Introductory dive lessons
    - Introductory kite boarding lessons
    - Water aerobics
    - Dance classes
    - Paddle board
    - Catamaran
    - Kite Surfing
  • Jacuzzi
  • Kayaking
  • Table tennis
  • Tennis court
  • Volleyball
  • Water activities †
  • Windsurfing
Off-Site Recreation
  • Horseback riding †
Off-Site Attraction
  • Amber Museum
  • Fort San Felipe

† Fees may apply

Guest Reviews from Apple Vacations Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 4799 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Good service of the employees

    Really liked the service of Albert, Raoul, Francisco and Emmanuel. They’re were really kind with us.

    Jan 21, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Unforgettable trip

    This trip was one of the best I’ve ever had specifically because of this hotel. The location is excellent and the service is amazing. The bar staff (Raúl, Emanuel, and Francisco) were incredibly kind. A huge thank you especially to our new friend Albert for his work, efficiency, and for the unforgettable experience we were able to have. I highly recommend it

    Jan 21, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great job

    Albert the best barman ever, without him my 2weeks would have been horrible.

    Jan 21, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Staff

    I would like to highlight the exceptional service provided by Albert, Raúl, Emanuel, and Francisco during my stay at the hotel. Each of them was professional, kind, and always willing to help. They made me feel welcome and ensured that everything ran smoothly throughout my stay. Their positive attitude and attention to detail truly enhanced my experience. Thank you all for your outstanding service!

    Jan 21, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Really funny!

    Had a great time! Thank you La Baby, Winnie, Candy, somber and Uli! We felt like home and we had so much fun! the room was well cleaned and Kevin was so friendly to us!

    Jan 19, 2026
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy -
    This hotel cannot guarantee a spring-break-free environment. 

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information -
    Room taxes and service fees are included in vacation price. 
    Minimum night stay restrictions may apply. 
    Reservation changes may not be permitted unless authorized by the hotel.

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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.