Hotel Overview
Spend unforgettable moments alongside your family at Viva Wyndham Maya located in Riviera Maya, Mexico. This delightful resort has a mystical charm, with breathtaking white sandy beaches, nearby Mayan ruins, colossal forests, and cenotes. Wake up in paradise and enjoy the magic of this all-inclusive resort bursting with energy, rhythm, and fun.
This one-of-a-kind resort is surrounded by an incredible culture, atmosphere, and extraordinary local attractions. The daily activities program has something for guests of every age. For the recreation-minded, Viva Wyndham Maya offers water aerobics, boogie boarding, kayaking, beach volleyball, a climbing wall, and much more. Enjoy a refreshing swim, lounge on the white-sand beach, or pamper yourself at the Renova Spa. Your children will create unforgettable moments at the kids club. With an extensive activities program, the supervised club is ideal for families. Parents can enjoy time on their own while children form new friendships with kids from around the globe.
As night falls, the fun is just getting started. Enjoy nightly themed shows, sip your favorite cocktail at one of the premium bars, or dance the hours away at the disco.
Viva Wyndham Maya offers an international buffet, delicious snacks, and refreshing beverages 24-hours a day. Let yourself be seduced by the flavors of the Mexican, Mediterranean, and Italian specialty restaurants.
Viva Wyndham Maya has 604 elegantly decorated rooms providing the perfect place for a siesta. These picturesque sanctuaries include breathtaking ocean or garden views and are furnished in a quaint, colonial style.
Location
BeachProperty Information
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Hotel Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
11684 reviews
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Nov 19, 2024Yay and nay!
Yay-Beach! Very nice family oriented hotel, perfect size if you need to grab something from room during the day! Stuff super hard working, we had amazing experience with Trapeze stuff, Olga was so kind and patient with our daughter! Everyone super hardworking, bar crew, buffet crew and entertainment team great!Food was also decent! Nay- Understuffed! long line up for drinks, bar from the pool side closed. No service of the drinks by the pool or beach. Even though dancers in the shows were great, shows were big disappointment, They were renovating outdoor theatre so most of the shows happened in the small theatre, white walls and super hot. Some shows had to be cancelled as they did not have cover space for it!!! No water in the lobby, if you check in or check out, would be nice to have!
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Nov 19, 2024Vacation at Viva by Wyndham in Playa del Carmen
Hernan and Paula in guest services were wonderful. Noe in LaTerraza Restaurant was excellent. We received superb service from him and the staff at every meal. It was hard to get reservations one night for our whole group at Portifini Restaurant. Check in was confusing because we were given a 3rd floor walk up ocean view and my roommate had to use a scooter. After much discussion, it was rectified and we were given one on the 1st floor.
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Nov 19, 2024
Stay at Viva Wyndham in Playa del Carmen
Group of 10 senior women. Pre-Paid for Ocean view rooms. They had our rooms upstairs where no elevators or ramps to our rooms. Had rooms reassigned to accommodate lodging that were not ocean view. Limited English for staff Requested hand towels multiple times and did not receive. Excursion desk was helpful. Specialty dining nice.
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Nov 05, 2024
Viva Maya September 11 thru 19
We stayed at the viva maya. And it was not that great. The pool water was so dirty we would not let our grandchildren play in it. The rooms are small and the air conditioning would not go below 77 Fahrenheit. There was no air conditioning in the buffet area but they did have big fans. The service was very good and the place is clean. The shower would not work correctly something was broken.
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Nov 04, 2024Viva Maya does it again!
It's always a great visit. This was our 5th trip. The Animacion staff, especially Jesus, was so kind and engaging. They work hard to make sure you have fun and enjoy your vacation. Beaches here are just perfect. Clean, beautiful palm trees and MORE than enough chairs. The rooms have had a refresh and are clean, and the AC works well. I love this resort as it brings together people from all over the world. It is a cultural immersion from the moment you enter the resort. The staff here is top-notch, friendly, and some of the hardest working folks you will see. Thank you, Viva Maya, for another remarkable vacation.
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.