Resort Details
- Daytime Restaurants And Snacks
IN THE MAIN BUILDING
Main buffet restaurant Le Marché
An international cuisine buffet filled with plenty of choices to satisfy your taste buds.
An international cuisine buffet filled with plenty of choices to satisfy your taste buds.Breakfast buffet:
Seating section with air conditioning available
À la carte breakfast available
Lunch buffet (daily themes):
Seating section with air conditioning available
À la carte snacks
BY THE BEACH
Beach restaurant Mar y Tierra - Dress code: Resort Casual
Whether you are beginning your day or checking in for lunch, a tropical setting is waiting for you.À la carte lunch
À la carte breakfast
AT THE GOLDEN POOL
Golden snack bar
Located between buildings6 and 7 and next to the Golden Swim-Up pool, with a variety of delicioussnacks.DAYTIME SNACKS
MAIN BUILDING -
We also have new additions for snacks and the newest addition: our new Coffee shop: Café Sisal - next to Plaza EspañaCatch up with your fellow Valenthusiasts over coffee at this cheerful coffee shop!
MAIN POOL: - Food truck near Heaven and Earth swim-up bar
Next to the main pool, beach tables and chairs available.- Fresh fruit kebab service
With fresh tropical fruit kebabs.
- Marquesitas cart
The Marquesita is similar to a crepe, with salty EDAM (Dutch) cheese and Nutella, condensed milk or caramel.
- Esquites cart
A typical Mexican snack found all over Mexico. The word esquites comes from the Nahuatl native language word ízquitl, which means "toasted corn". It is served hot in small cups and topped with varying combinations of lime juice, chile powder or hot sauce, salt and mayonnaise.
- Gourmet canapés cart
Missed lunch? Not enough appetite for a full meal? Simply grab a few canapés.
- Fresh fruit flavored waters cart
Prepared with fresh tropical fruit, two flavors daily. - Nighttime Restaurants & Snack
Nighttime Restaurants
Italian: L’Olivo
Dress code: Night Elegant
The master chef is proud to show off his abilities, including traditional Italian cooking techniques. Enjoy fine Italian cuisine. Outdoor terrace available.French: L’Alsace
Dress code: Night Elegant
The chef selected a more traditional French cuisine and adapted it with your health in mind while following old time recipes.Mexican: La Hacienda
Dress code: Night Casual-Elegant
Indulge in the best Mexican cuisine from Veracruz, Puebla, and Yucatan, the most traditional in Mexican dining favorites. Outdoor terrace available.NIGHTTIME RESTAURANTS
Air-conditioned luxury “à la carte“ restaurants in the main areaAsian: Taman Sari
Dress code: Night Casual-Elegant
Serving a wide variety of traditional dishes from Indonesian regions, such as Bali and Java. Moreover, discover flavors from India, Thailand and Vietnam. Outdoor terrace available.Japanese: Ginger
Dress code: Night Elegant Traditional Japanese cuisine with a modern touch.
3 restaurants in 1
• À la carte – no reservations
• Sushi bar – no reservations
• Teppanyaki (4 showrooms) – Reservation required on the same day with your concierge.NIGHTTIME
Unlimited – No reservations
By the beach (no air conditioning)
Fish & Seafood: Mar-
Dress code: Night Casual
Mar delights your taste buds with culinary Cajun influences and inspirations from Peru, Veracruz and the Caribbean.Steakhouse: Tierra
Dress code: Night Casual Tierra greets you with top American and Argentinean specialties.Plaza España
- Mexican churros Delicious churros: natural, vanilla and cajeta flavors.
- Sweet crepes cart: Tasty crepes prepared with various complements.SPECIAL FIESTAS
- 2 theme nights weekly: Mexican and Elegance with buffet and entertainment. Usually held outdoor. Location may vary upon weather conditions. - Various Lounges & Bars
- Sun bar, at the meandering Golden Swim-Up pool. Enjoy all kinds of refreshing drinks.
- Heaven & Earth: two swim-up bars at main pool area. Swim right up to your favorite drinks and snacks. Take a break in the shade, relax, swim some laps and return for a refill.
- Sunrise beach bar: On the beach for your favorite drinks and cocktails.
- Sunset beach bar: On the beach for your favorite drinks and cocktails.
- Don Miguel: lobby bar: Relax and enjoy afternoon tea, select coffee beverages or the best cocktails created by our mixologist.
Dress code: Night Elegant- Plaza España bar: Main outdoor atrium by the lobby, the perfect place to start a romantic evening.
Dress code Night: Casual-Elegant
- Sports & Music bar: Watch your favorite game or event or simply come to enjoy the music and play pool.
Dress code Night: Casual-Elegant
- Martini bar: Elegant A relaxed atmosphere to sit and enjoy a perfect cup of coffee or cappuccino while reading a book or mingling with friends.
Dress code: Night Casual
- Salón Partagas cigar lounge: The ideal place to sit quietly and enjoy a premium quality handrolled cuban cigar, hookah pipes as well as some fine spirits.
Dress code: Night Elegant
- El Palenque theater bar:
***Schedule varies with shows and events.
- 24-hour room service
- Concierge desk
- Elevators
- Exercise gym
- Laundry/Valet service†
- Medical Facilities Service†
- Pool
- Restaurant†
- Shops and commercial services†
- Spa†
- 24-hour room service
- Concierge desk
- Elevators
- Exercise gym
- Laundry/Valet service†
- Medical Facilities Service†
- Pool
- Restaurant†
- Shops and commercial services†
- Spa†
- Tennis court
- Wireless internet connection in public areas
- Meeting Facilities†
† Fees may apply
- Direct access to a beach
- Fitness center on-site
- GeneralBasketball, tennis and Paddle courts are free of charge
- Two tennis courts-One paddle court-One basketball court
• Pilates, Yoga, TRX, Zumba, body fitness, pool biking• Foam party• Cooking lessons• Spanish lessons• Bike tour• Tequila tastings• Craft• Riffle shooting• Waterpolo• Pool tournaments• Texas Hold'em and many other games
- Non-Motorized Water Sports- Hobie cats
- Boogie boards
- Snorkeling gear (mask and snorkel only)
- Kayaks - PoolThere are 3 pools on-site, including the Signature Imperial Pool with 2 swim-up bars (voted one of the most breathtaking in the Riviera Maya), and the meandering swim-up pool in the Golden Section.
- Sauna †
- Spa †Sauna and steam room in women and men lockers included with the purchase of spa treatments or massages. An extra fee applies for sole use. Ocean front palapa, Golden pool palapa, main pool palapa for couple or individual massages.
- Steam bath †
- VolleyballBeach and pool volleyball
- Diving †
- Golf †Golf course located within a mile of the property.
- Motorized Water Sports †
- On-site EntertainmentDo not miss the Mexican and the Caribbean thematic nights every week including buffet
and entertainment under the stars (normally outdoor, location may vary, subject to weather conditions).
- Chichen Itza
- Tulum
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
19052 reviews
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Jan 10, 2025Lived the LUX Life
Prive was worth the cost. Excellent experience. Excellent staff and food. I would definitely go here again. Their spa was great with both the cedar sauna and steam room in the locker rooms so there was privacy. I lived the ultimate LUX Life for 6 days. It was amazing and I would love to do this annually.
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Jan 10, 2025
Book it! You won't be disappointed!
I cannot say enough great things about this resort. My partner and I were looking for three main things- relaxing lush grounds, great food, and a kid free vacation. This resort hit all these things and more. Grounds were incredibly kept while still maintaining a natural look, beach was fantastic (although the surf was rough but that's more Mother Nature's department), food was plentiful and very tasty. The resort has a choice of two pool areas: One we called the "party pool" with a ton of activities and the other was the "golden pool" for a more quiet serene experience. Service staff couldn't have been any nicer or more attentive. The food was fantastic with several options to choose from. Several themed restaurants and then an excellent taco truck by the pool. There was nothing about this resort we didn't like. Transfer service from airport to hotel and back was easy to set up. "All-Inclusive" was totally worth it and I noticed i didn't see anyone visibly intoxicated which I appreciated. Be sure to check out Kevin, the big iguana by the golden pool, he really is something to see. The photos of the resort are exactly as pictured!
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Jan 10, 2025
Wonderful Experience!!
Our family loved the Valentin! The grounds are beautiful! The staff was amazing!! We enjoyed the beach and the pools. Lots of choices for dinner restaurants. Buffet or ordering options available for both breakfast and lunch. Several bars to select from and with different vibes.
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Jan 10, 2025
After 11 visits, The Whole is still better than the sum of its parts
The resort has everything you need and some of the ways they do things, are done for a reason and in the end turn out to be a good thing. Our room was luxurious in amenities and we found that if you left a few pesos tip in the mini bar, many good things would arrive in great quantities. The staff are amazing, the grounds are spectacular, the pools are huge and the beach is wonderful. The surf can get a bit rough as we both found out. Suffice it to say, hang on to your shorts. :-) But the beach has been ravaged by the hurricanes, so wear your water shoes. Meals are on a first come first serve basis, starting at 6pm, and while that may seem to be a negative to some people, it actually works very well. We were there when the resort was at capacity, and yet it did not feel like it. If you did not get into the first sitting at one of the 7 restaurants, you were given a beeper, and headed off to one of the bars and terraces, to sit and enjoy the company of others. There was always someone you could share stories with and it never felt like an inconvenience. The restaurants were excellent and out favourites were the Mexican and Italian restaurant. By the way, try the tiramisu and chocolate cake at the Italian restaurant, to die for. You will understand why we say the little bit of walking was welcome after meals such as these. Bars, where located all over the place and it seemed they always had what we wanted. If you like a very dry vodka martini, try the little bar near the front of the lobby. We did arrange for our own ground transportation, through Kalido, from the airport to the resort and back. Much quicker and nicer than the services supplied by the airlines. It's about a 30 minute ride. If you want a real treat, go and find Dora. She is an amazing ambassador and a fountain of knowledge. All in all, I would highly recommend this adults only all inclusive resort. Can't wait to go back.
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Jan 09, 2025
Beautiful oasis for complete relaxation
One of the best all inclusive we have been to. The selection of food from a la carte restaurant, snack bars, and buffet there's food for everyone. The Japanese restaurant was a surprise as we sat at the sushi bar and had a chef special plate of amazing sushi and sashimi. The grounds are beautiful and well kept. Areas of quiet and excitement. Beach is a huge area and there was no lacking for spots. Our favorite pool was the golden as it was perfect for relaxing and was right outside our door. Activities are non stop and you can participate in so many! From dancing to a foam party! We loved the 5k they hosted the last time we came and did the bike tour this go. They also have tennis and pickle ball. Don't skip the spa. They do a wonderful job and have a sauna and steam room to enjoy before and after!
- Advisory***Important Information For Our Guests*** Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- Current Renovations: Description: Important Notes:
*This hotel is an adults only property and does not allow anyone under the age of 18 years.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fee are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Minimum check in age is 18 year round.
- Pet Policy : Pets Not Allowed
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.