Resort Details
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Great resort !
What a wonderful place ! Great value resort. Lovely pools, lovely room and super comfy bed. Food hall and shake shack open really late. Friendly staff. I honestly cannot fault it. Would recommend it highly if you're going to the parks.great transport.
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DONT PICK THIS PLACE
Read this before you stay. May 2025. We always stay at Dockside but thought we would pay extra to stay at Cabana Bay. This place is a dump. We paid extra for a family suite. It’s a dump. Landlord paint special. Furniture is torn and colored on with marker. Blankets were dirty. Tried to order pizza after hours and it was a nightmare. I’m scared to eat it honestly. Everything is old. Ordered ribs by the pool and DONT DO IT. High priced and they were crazy dry, black and burned to crap. Think back to that one hotel stay you’ve had in the past that you would NEVER go back to and how dumpy it was… welcome to Cabana Bay. This place is total garbage and should be leveled into a parking lot. I cannot believe they charge more than dockside and surfside for this. Those value hotels compared to this dump are superior. You might read this and think, oh this is just one persons opinion, but we travel a lot and what a dump this place is. Not to mention as I’m reading this I got charged 10.00 more than the advertised price of 15.00 per pizza. We ordered 2 and just got charged 40.00. THIS PLACE IS A DUMP and a scam. Universal should be ashamed to be affiliated with this place. Disney will bring you a full 16 inch pizza for 20ish dollars. (2) 10 inch pizzas from this dump for 40.00…. Unreal. So upset. Such a terrible hotel to bring your family. DONT DO IT! We can’t even close our fridge because the counter is warped and the fridge door hits the wood framing around it.
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Jayme & Lakayla were amazing! Great resort!
My boyfriend & I had a wonderful time celebrating our anniversary at Cabana Bay! The resort was so much fun & there were so many things to do. It’s in a great location just steps away from volcano bay and city walk at a great price. A special shout out to Jayme at The Hideaway Bar and Lakayla at the front desk. They made our stay so special! Highly recommend.
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Fabulous stay
We stayed here from Mon 21st - Tues 29th April. We stayed on the 9th floor of the Beach side tower with a fabulous view of the pool, fairy lights and hot tub. Our room was comfortable, well equipped and clean. The staff were all very friendly and helpful. We ate a few times at the Bayliner diner for convenience which was reasonably priced. We had a few issues with the drinks refills not tasting quite right but this was soon resolved. The buses to the parks were clean and regular. We enjoyed a delicious milk shake from The Malt Shack and we had a lovely couple of dips in the pools. We loved being so close to and having early access to volcano bay, this and early entry to Universal IOA were great perks. Thank you volcano bay. Missing you already! ♥️
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BEDBUGS at cabana bay
Difficult stay at cabana bay due to bedbugs problem Notified hotel who said the room was checked yet won’t show me results or report yet they insisted we move rooms. My son and husband have been covered Shame as the hotel is nice and most of the staff have been very helpful. Wouldn’t have been as bad if they hadn’t made us feel like we where imagining things Pictures from bites in room 3324 stardust family room
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