Hotel Overview
Enjoy vibrant, retro-style with rooms and suites brilliantly designed for family-sized fun. Relax and play, surrounded by amazing iconic architecture inspired by classic Florida beach resorts of the 1950s and 60s. Savor your choice of scrumptious selections in the incredible food court. Every day comes with fun for all ages with two massive pools, a winding lazy river, a bowling alley and more. Plus guests enjoy exclusive theme park benefits.
EXCLUSIVE THEME PARK BENEFITS:
- EARLY PARK ADMISSION* to The Wizarding World of Harry Potter™ or Universal’s Volcano Bay™ (valid theme
park admission required).
- FREE SHUTTLES so it’s always a quick hop between your hotel and the parks.
OTHER EXCITING BENEFITS:
- RESORT-WIDE CHARGING PRIVILEGES with your room key.
- COMPLIMENTARY MERCHANDISE DELIVERY to your hotel from shops across Universal.
- COMPLIMENTARY CITYWALK™ ACCESS^ to select venues for the length of your stay.
The Wizarding World of Harry Potter™ Legal: HARRY POTTER characters, names and related indicia are © & ™ Warner Bros. Entertainment Inc. Harry Potter Publishing Rights © JKR. (s18)
Early Park Admission Legal: *Early Park Admission begins one (1) hour prior to regularly scheduled park opening to either Universal Studios Florida™ or Universal’s Islands of Adventure™ as determined by Universal Orlando and Universal’s Volcano Bay™. Valid at selectattractions at each park. Additional restrictions may apply.
Universal CityWalk™ Complimentary Access Legal: ˆValid for registered on-site hotel guests for the length of stay. Not valid for separately ticketed concerts and special events. Some venues require ages 21 or older and a cover charge for admission. Valid Photo ID required. Does not include admission to AMC® Universal Cineplex 20 with IMAX®, the Blue Man Group show or Hollywood Drive-in Golf™. Subject to availability. Restrictions apply and benefits are subject to change without notice.
Hotel & Universal Orlando Resort™ Legal: Cabana Bay Beach Resort TM & © 2018 UCF Hotel Venture II. All rights reserved. Universal elements and all related indicia TM & © 2018 Universal Studios. All rights reserved.
Location
Universal Orlando Resort On-SiteProperty Information
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Hotel Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- No Show Penalty: 1 Night Applies: Sunday - Saturday 20Feb15 - 31Dec50
Customer Ratings & Reviews
TripAdvisor Traveler Rating
24743 reviews
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Dec 26, 2024Don't stay here.
I prepaid for my entire stay a month in advance. I checked in for my stay and they charged me for the full amount a second time. This put a hold on all the vacation spending money I had. It is very easy to make a mistake and debit someone's account and take all their funds but impossible for them to put the funds back timely. They offered $200 room credit and 4 free meal vouchers. This in no way makes up for a ruined vacation with the grandkids. Don't ever pay in advance and better yet, find somewhere else to stay.
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Dec 25, 2024Honest Review for The Continental in Cabana Bay Universal Resort
(REVIEW IS FOR THE CONTINENTAL) The location is perfect, the bus stop to go to the parks and CityWalk is extremely near the lobby. The food in the cafeteria is quite nice, especially for the price. It is very worth to take the bus to the hotel whenever you feel hungry, eat here (the prices are way cheaper) and take the bus back to the parks. There are many activities to do inside the "resort". Arcade (paid), hot tub, pool etc. It is all very clean. Bed sheets, floors around the hotel and elsewhere. Till this point you might think "Why is this a 3-star review?" Even though the room is nice, the beds aren't even queen size, the TV is small and very bad, you can't even watch YouTube/Netflix. There is no balcony, for the people who smoke. The wardrobe is lacking quality and space. Only worth for people who have little kids, I know what it is like to carry your sleepy kids to the car in the parking lot. Thats about it.
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Dec 24, 2024
Left disappointed
While the exterior of the resort was aesthetically pleasing and initially set high expectations for our stay, we were ultimately disappointed with several aspects of the accommodations. Specifically, the towels were frayed and torn, the bed and pillows were lumpy and uncomfortable, and the closet door fell off. Additionally, the shower lacked hot water, and the room could benefit from some cosmetic touch-ups and repairs. On multiple occasions, the gates requiring room keys for access were either left open or malfunctioning, raising concerns about the resort's security. We also observed that some staff rooms appeared to be propped open with towels, further contributing to security concerns. The quality of the food was another letdown—it was dry and lacked flavour or options for those with dietary restrictions. Overall, our experience felt more akin to a budget hotel, rather than a resort experience. Given the price we paid, we had expected a quality level comparable to Disney resorts. That said, there were a few positive aspects. We thoroughly enjoyed the bowling and arcade facilities, the retro 50's and 60's theme, and the nostalgic malt shoppe. The resort staff were friendly and accommodating, and the shuttle service was timely and efficient. Despite the charm in some areas, the overall experience fell short of our expectations for a resort of this caliber.
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Dec 23, 2024Cabana Bay: Good Facility Now Suffers from Management/Staffing Problems
My family and I had very good experiences with this resort as recently as 2022, but our stay in December 2024 was very disappointing. And the disappointments came on multiple levels that may be somewhat related to the resort's aging but mainly suggest management problems. When the five of us checked in after 3 p.m., my daughter, who made the reservations was told that the room for her (including her husband and a friend) was ready but that the one for my wife and I was not. Moreover, the resort apparently had disregarded the specific instructions that the room for the two of us needed to be accessible in light of my wife's handicapped status. When my daughter emphasized that to the desk person, she was told that our room then couldn't be near theirs because they were at capacity and there was nothing open in that same building. Then when my daughter went to go into the room she had told her was theirs, it had the equivalent of "do not disturb" signs on it and sounds inside. When my daughter finally was able to reach someone by phone at the resort desk about this, she was told they had given her the wrong room number and to come back to the front desk for other keys. When she had done that, it already was late and the second room still wasn't ready. So my wife and I had to unload our luggage in my daughter's room and wait till about 6:45, when we finally could get into our room. And our quest for information in the interim was complicated by the hotel desk not picking up the phone on calls, thus requiring my daughter to keep physically going back there. The rooms themselves were okay, but Cabana Bay, like some other resorts now, makes up rooms only every other day, something that my daughter said was not disclosed when she made the reservation. Some things were very good about the resort, especially its free non-stop and courteous bus service to Universal's big theme park, but the management-related problems showed another aspect the last night of our stay, We attempted to go at 7:30 p.m. to the sandwich portion of the Bayliner Diner food-service unit at the resort and were told they could not fill our order because they had run out of bread! I had never experienced that in a sandwich eatery! There was bread available again there, about an hour later, but that was too late for most of us.
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Dec 22, 2024
Black Mold in the bathroom
We arrived the week before Christmas. The couch was absolutely disgusting. We had a poor experience prior but loved the amenities here and wanted to give it another chance. Bad decision. Couch was gross, microwave broken, shower head sprayed water everywhere. The very kind maintenance man said they use water saving equipment and it won’t get better. Awesome. Like washing your hair in a water fountain. We all began wheezing and coughing soon after arriving in the room. We didn’t think much of it until the second day when we discovered black mold in the bathroom. I’ve attached a photo. We made the front desk aware and they moved our room but only offered us our parking refunded and meal vouchers. Parking is under 100$. My copays for our pediatrician will be more than that. My kids now have full blown coughs, my asthma is in a flare up and all of us have runny noses from the mold. They refuse to refund even half the stay. Unfortunately this is our last stay here. After ten years it’s obvious they don’t care about the guest experience. They want your money. As annual pass holders we are disappointed to lose a hotel on site.
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.