Hotel Overview
Turtle Bay is unrivaled on Oahu when it comes to accommodations. Guests stay at the rarest of locations - a beautiful peninsula surrounded by the ocean. Because this is the northern-most point of Oahu, both sunrise and sunset are visible. All 375 guest rooms and 25 suites in the wings of the main hotel feature unobstructed ocean views and private lanais to let the outdoors in. The classic 42 beach cottages provide a spacious escape, with vaulted ceilings, deep soaking tubs, and a dedicated Cottage Concierge. The incomparable villas, overlooking Kuilima Cove, deliver a masterful blend of exclusivity and relaxation from their coveted beachfront location.
The collection of dining options at Turtle Bay allows you to indulge in the finest Hawaiian Island cuisine prepared by knowledgeable chefs in spellbinding settings. Harmonizing the influences of Hawaii with the freshest organic ingredients from the North Shore, chefs present a sumptuous menu rich in exotic tastes and artistic flare. Sample handcrafted cocktails from their Mixologists or create your own.
A luxury beach resort, Turtle Bay also features championship golf courses by Fazio and Palmer, tennis courts, horseback riding, hiking, and mountain bike trails, a surfing school, world-class dining, and shopping. Enjoy two lushly landscaped pools - the main pool and hot tubs are surrounded with ocean views, tropical flowers, and swaying palm trees. Two hot tubs are located in the main pool area, one of each end of the pool. A kiddie pool is home to a waterfall and an 80-foot waterslide that is open to and fun for all ages! Both Resort pools operate using saline which is composed of natural salt water rather than chemically-based chlorine.
At the spa Nalu you can choose from an array of face and body spa care therapies where highly trained staff will ensure a rejuvenating experience. The massage, body treatments, and skin and salon services transport you to an oasis of serenity.
Location
North ShoreProperty Information
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Hotel Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee: A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
Mandatory Resort Fee Inclusions:
• Two Refillable PATH Water Bottles, (refill stations are located throughout the resort for your convenience)
• Use of Business Center Facilities
• Arrival Lei Greeting
• Daily Resort Activities, (see The Guidepost for calendar of daily activities)
• Use of Resort Cruisers (45-min per day/per guest, based on availability, 2 cruisers per room)
• Unlimited Toll-Free Local & 60-Min of Domestic Long Distance Telephone Calls
• High Speed Wi-Fi, 10mbps
• Use of Beach Toys & Boogie Boards at Kuilima Cove, (based on availability)
• Use of Beach Umbrellas and chairs at Kuilima Cove, (based on availability)
• Daily Basket of Range Balls, (after 12 noon)
• Admission to a Fitness Lesson of the day
• Use of GoPro Camera for up to 24-hours
• One Hour Pickle Ball Court usage
• 45-minute Photo Session, (images available for purchase)
• Complimentary use of Beats Pill Speaker, (based on availability)
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
6361 reviews
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Dec 16, 2024Everything You'd Want
So here's the thing, Turtle Bay has everything you'd want in a beach resort. On the western side of the hotel is a gorgeous pristine, rocky beach. Always dramatic; sometimes wild surf, sometimes calm surf—always perfect for wave watching or enrolling in the surf school. The eastern side of the property has Kailua Cove, a protected bay for beginner’s snorkeling or professional sunbathing. A bit past that you’ll find serene, seldom crowded sandy beaches and some great hikes / walks. Also on Kailua Cove is The Beach House restaurant by Roy Yamaguchi. Not part of the hotel proper, but you can charge to your room. Food and service is excellent. I mean really excellent. The pool area of the resort has three areas, an adults only deck with a hot tub, and pool. A children’s splash and play pool, and a family lounge pool. The bar at the pool has a simple but varied menu and solid service. The food at the hotel is good, wonderful service, nice menu selections and kudos to the Ritz for using local farm to table when possible. When you need a break from resort meals, a wonderful food truck “village” is just an eight minute drive east to Kahuku, and old town Haleʻiwa restaurants are about 20 minutes west. There are several building choices, the three wings of the hotel proper (the absolute best views) and the bungalows with larger, elegant spaces, but some views are partiality limited by foliage. Regardless, you just can’t go wrong with the views and ocean breeze. If your doctor prescribes fresh air and calm, this is it, go heal and rejuvenate. Check-in was friendly and certainly establishes the mood du jour of the Aloha spirit. The hotel itself has been through oh so many owners over the decades, currently a Ritz / Marriott. The good news is that much of the staff is the same as before, and you can earn Marriott points to use on a return visit. The bad news is that it now has the Ritz brand mark-up. (Pretty silly rant follows, but actually heard several other guest comment on it as well, so I guess it matters.) The saddest part of the new ownership is the replacement of the logo wear with the Ritz crown... the stand-alone Turtle Bay logo was iconic, fun to wear and to display. The Ritz logo is kind of like the Hard Rock logo - been there / done that clothing. Turtle Bay Ritz Carlton is near perfection, I sure hope their development plans don’t ruin it, it really is one-of-a-kind paradise with wonderful hospitality, there just aren’t many places like this on earth; appreciate while you can. This was my third stay and their will be a fourth... fifth... sixth...
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Dec 16, 2024
Great location and views
Location is amazing. Great walking trails… amazing views from the rooms. Was a little surprised no turn down service - this is something I would expect at a property like this. Complimentary pickleball was a plus. Sunsets from the lobby bar are incredible. The Rooms are great for a couple but if you are a party of 3 or 4 they may be a little cramped.
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Dec 08, 2024
10000% Yes! Yes! Yes!
BEAUTIFUL! PEACEFUL! Simply amazing!!! I've never been so peaceful in all my days. Now, it is very expensive... But if you had the experience me and my family had it was TOTALLY worth it. Out view was beautiful! We had ocean, mountains, and pool. I'd ABSOLUTELY recommend this hotel to EVERYONE!!! The people that don't stay here are MISSING OUT...BIG TIME!!!
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Dec 03, 2024
5+ star oceanfront resort, amenities and service with aloha.
Being a local and experiencing the change from the original Kuilima, to Hyatt, to Hilton and current Ritz Carlton, the recent major renovation is worthy of the Ritz brand and elevates the property back to a 5+ star resort, with a natural relaxing feel, themed around the ocean and surf from the common areas to the room. Complementing this is caring personalized service from check-in to check-out. Rooms: All rooms in the three wings have an ocean view, the east side with the sunrise and Turtle Bay, the west side with the sunset and Kawela Bay, can't go wrong. Knowing ahead of time the Ritz had limitations on Bonvoy status, we were pleasantly surprised with the honoring of the platinum suite night upgrade, not a club room with club access, but we'll take it. Activities: There are many activities available from cruiser bike rides, Hawaiian cultural activities and pickleball/tennis to the paid horseback and guided adventures. The gym had a wrap around view of both bays, and fully equipped with free weights, treadmills and machines. Of course, the best and most convenient is just swimming and wandering along the pristine beach and coastline. Eats: There are highly rated onsite restaurants and a lobby bar, all with million dollar ocean views. There are also a dozen or so food trucks at the old Kahuku sugar mill, a short 10 minute drive away, offering a ethnic variety the famous Kahuku shrimp and the Seven Brothers Burgers. Overall, an exceptional stay. The only downside was the high cost, which was justifiable given the quality of the oceanfront resort, amenities and service.
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Dec 01, 2024
Incredible vacation!
What an Incredible vacation! It has always been my dream to go to Hawaii, and my dream came true! We had the most wonderful time, at the most beautiful breathtaking Ritz Turtle Bay Resort! From waking up to the waves crashing on the shore and the beautiful sunrises and sunsets, to finding fresh plumeria blooms to wear behind my ear each day, looking up at the beautiful star filled sky at night, watching the turtles swim at the beach, and looking at, listening to, and learning about the beautiful birds, every moment was a special moment! I would like to personally thank the fabulous and incredible staff! Thank you to the wonderful club lounge staff, specifically the incredible Nephi, Katrina, Travis and DeeAnn! It was always a joy to see Jon at the Bungalow pool bar! Rocky with the kids activities was so kind and fantastic! Michelle, Kauwe, and the wonderful staff at the spa, were all fantastic. The front desk staff, bell staff, maintenance workers, and incredible and hardworking housekeeping staff as well, all made every detail of our trip special! Selah in photography documented our amazing trip with the most gorgeous photos! James, thank you for all you did to make our vacation special! The luau was a night I won't forget. The food was wonderful, and the show was so special and truly memorable! If you need an Uber driver - which you will - call the worlds best Uber driver Daniel at 614-622-4844. You won't want to lose that number :-) Mahalo a million times over Ritz Turtle Bay Resort! Aloha and Mahalo, Laura
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.