Resort Details
Customer Ratings & Reviews
TripAdvisor Traveler Rating
2446 reviews
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Apr 03, 2025A wonderful place for a family to stay in PV
We have stayed here 4 times now and for a family with youngish children I can't say enough good things. The staff is always friendly and the access to the Marina as well as Downtown PV is great. The pool area can get pretty busy, but that is to be expected. We love this property and the onsite doctor is fantastic(yes we have had to use him )
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Apr 01, 2025Buena opción para alojarse en la parte de la Marina
El Westin Vallarta es uno de los primeros hoteles en esta zona de la ciudad .Actualmente se encuentra en remodelación y la mayoría de sus centros de consumo están en proceso de abrir o bien recién abiertos,tal vez para fin de año terminen las obras,es importante saberlo porque se encontrarán con obras en diversas áreas.Sin embargo la calidad de la cadena sigue reflejándose en el servicio de todo el personal.Tiene dos pequeñas playas con poco oleaje.Hotel familiar muy recomendable.
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Mar 28, 2025
Excellent Staff at the Puerto Vallarta Westin
Excellent staff at the Puerto Vallarta Westin. True professionalism with Hugo, Andy & Ruben at the Main Desk. Fun times with Angel Campeon & Reyna Isabel at poolside & afternoon cocktails. Lily at El Palmar cooking station & Israel as dedicated server.
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Mar 23, 2025Good hotel. Could be better.
So the Westin is not a bad hotel. It’s moving to an all inclusive so maybe it’ll get better too. But it’s a mixed bag here. You might like the pool; we did. The chairs were comfortable and plenty. And the service around the oool was decent. The food at the pool is ok. We liked the chicken fingers and tacos. Skip the nachos. The drinks are also not great. The room was good. A good rain shower and nice views. Would be nice to have two queens instead of two doubles but the beds and pillows were comfortable. The breakfast for titanium is nice but the omelet station was hidden and no staff let us know about it until we discovered it on the last day. Better service would’ve cured that. The rest of the property feels a bit tired and could use a refresh. The gym is fine but the Italian restaurant and cafe could use some better food. The beach also lacks amenities and is small. Would be nicer to have the huts next door. The location in marina is close to airport but a 30 min drive to center and ZR. Overall, we enjoyed it but wished for more.
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Mar 21, 2025
Full Service Hotel and Staff!
We loved the Westin! Rooms were spacious. Despite being under some light construction as it is being renovated to be an all-inclusive resort, the hotel was quiet and enjoyable. Wonderful pools, nice quiet beach, fitness center, and good restaurants to choose from. Excellent location across from the marina with the shops and bars. Perfect vacation. There was a staff member Carlos at the front of the hotel that answered all of our questions and gave us great recommendations on what restaurants to choose. He was always super friendly, had a small and his face, and went out of his way to help us with our bags. Thanks, Carlos, for making our stay extra special! You're a real full-service man!
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