Hotel Overview
The Westin Resort & Spa, Puerto Vallarta is located on 21 acres of land, including 879 feet along the tranquil Pacific shore. The resort features a modern architectural style with touches of traditional Mexican décor, like hand-made mosaic stone floors and bright, vibrant colors. The resort is located only minutes from the International Airport and 12 minutes from downtown.
With private balconies for lounging in the sea breeze and plush Heavenly Beds® for relaxing indoors, the inviting rooms may tempt you as much as the beaches and pools outside. All rooms face the bay for partial- or full-ocean views, and are big enough for one king or two double beds and a cozy sitting area. Elegant accommodations are punctuated by vibrant tropical accents and complete with every comfort, from mini-bar and satellite TV to the renewing Heavenly Bath®.
Dining options abound at The Westin Resort & Spa, Puerto Vallarta, where you'll enjoy freshly prepared food in a range of attractive settings. From casual poolside fare to contemporary cuisine to innovative cocktails, the restaurants and bars appeal to a variety of tastes and styles. For a truly romantic experience, the resort holds oceanfront dinners biweekly at the elegant beach pergolas. Watch the sun set or dine under the stars as you enjoy a five-course festival of flavors. For a quiet meal in the comfort of your room, the 24-hour room service is sure to please.
Relax your body and enrich the spirit in an intimate and natural environment of peace and serenity: The Spa at The Westin Resort & Spa, Puerto Vallarta (fee). For a rush of endorphins, there's the well-equipped WestinWORKOUT® Gym, outdoor tennis courts, and several nearby golf courses. There's no shortage of golfing opportunities when you stay at The Westin Resort & Spa, Puerto Vallarta, with four excellent 18-hole courses within easy reach. For a change of pace, stroll across the street to the Marina Vallarta waterfront to explore its galleries, upscale shops, and wonderful restaurants and bars.
Surrounded by beaches, jungles, and Mexico's vibrant culture, The Westin Resort & Spa, Puerto Vallarta is the perfect place for a family vacation. Babysitting services and other family-friendly amenities ensure a relaxed, worry-free experience for visitors of all ages. Young guests will discover fun and excitement at the Westin Kids' Club®. Come for a romantic getaway or bring the entire family, as The Westin Resort & Spa, Puerto Vallarta has something for everyone.
Location
Marina Vallarta - BeachProperty Information
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Hotel Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
2427 reviews
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Oct 22, 2024No Thanks!
Not like it used to be. Rude pushy employees. One day room not cleaning and requested it to be cleaned, and they said "will send someone up" no one ever came. Please note they send the same canned reply to every complaint, it is clear they have no interest in fixing anything, as they say the same excuse every time. Don't take my word, read them and see!
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Aug 29, 2024My Amazing 61th Birthday Trip UNFORGETTABLE 👏🏾👏🏾😍😍❤️❤️
I would definitely rate this resort one of the best experience that I have had the customer service from front desk throughout the resort was absolutely amazing. my family and I will definitely will revisit the resort again. I am so appreciative to everyone who celebrated my birthday each day I mean, I got a cake from every restaurant that I visit Breakfast Included I definitely have to mention a few names that really stood out and made my birthday trip. Absolutely amazing. Thank you so much for the excellent excellent customer service. WestinPuerto Vallarta employees: Isreal (Palmar restaurant) Eder (front desk) Maribel ( beach bar) Carlos (beach bar) Rafael (beach bar) Judiel (Bar Tlaquepaque) Diego (Bar Tlaquepaque) Adriana (beach services)
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Aug 13, 2024
Overpriced with nothing to offer, NOT ALL inclusive
I can agree with all the recent negative reviews. I live in a city that has loud noise, regularly, and the noise from the construction at this hotel is incomparable. It is so loud and shakes the entire property. Food and drink are incredibly expensive and not good nor is the service good. Don’t order a glass of water, it comes with a hefty charge. The pricing is similar to the LA Airport and the food is lacking and there aren’t authentic options. We paid a cash tip and tipped very well, and they added tip on most of our services despite it not being authorized. There is no verification when they charge stuff to the room and we end up with a lot of charges that aren’t ours and the hotel is unresponsive to dispute it. Cannot recommend it. It is so expensive and has nothing to offer. Neighboring properties are higher quality and all-inclusive. Do not get fooled by the “Inclusive.” It does have things available, but it is not ALL inclusive. We checked out early, it was a terrible experience.
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Aug 06, 2024
Collapsing ceiling Westin Resort and Spa Puerto Vallarta, Mexico
We had a shocking experience when the ceiling of our room collapsed in front of us and nearly striking me. It was a horrible experience, we felt like the whole building was going to collapsed. The manager from the Hotel Mr. Ruben Escalante only honored us 70,000 points and I definitely think we deserve more. My daughter had a severe panic attack due to this incident.
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Aug 06, 2024
Horrible stay
Don’t go there if you don’t want to experience unbearable noise all day from remodeling starting at 9-5 pm every day. You can hear drills as they are just next to your ear in your room and in the pool. You just can’t have a rest or nap during the day! On top of that they don’t hesitate charging you resort fee every day and other hidden taxes and fees you are not aware of! Breakfast is not included and it’s kind of pricey - around $30 plus they automatically charge tips. If you eat with family your breakfast bill will run you bankrupt at the end of your stay. Kind of overpriced for Mexico!!! The beach sucks, we never go there for 10 days! Brown water. I will never stay there nor recommend anyone! There are much better hotel with better beaches with breakfast included. I should have made my research.
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.