Resort Details
- BambooAsian Blend dinner restaurant. Open for Dinner. Dress Code: Casual Elegant.
- CaracolaOutdoor palapa by the pool offering Costa Rican and American menu. Open for Lunch. Dress Code: Casual.
- Cauri BistroA la carte Tapas restaurant. Open for dinner. Dress Code: Casual Elegant.
- El RanchitoBBQ style by the pool, open seasonally for lunch.
- FaisanelaInternational menu. Exclusive for Royal guests during breakfast & lunch. Available to all guests for dinner. Dress Code: Casual Elegant.
- La SabanaGuanacaste Rodizio, traditional cattle-rancher cooking style, offering fire-roasted meat selections and Costa Rican dishes. Open for dinner. Dress code: Casual Elegant.
- ManglarBeachside-style seafood eatery. Open for Dinner. Dress Code: Casual Elegant.
- MitraThe International buffet restaurant to enjoy lavish buffets. Open for Breakfast, Lunch and Dinner. Dress Code: Smart Casual.
- SpirulaIn-house trattoria, serving up traditional Italian cuisine and rustic Mediterranean decor. Indoor or outdoor setting, open for lunch and dinner. Dress Code: Resort Casual.
- Various Lounges/Bars- Cauri Bar
- Imperial Bar
- Triton Bar
- Astrea Bar
- Nautilus Bar
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- Baggage hold
- Bell staff/porter
- Bicycle rentals†
- Business services†
- Children programs
- Children welcome
- Children's play area
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Baggage hold
- Bell staff/porter
- Bicycle rentals†
- Business services†
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Elevators Not Available
- Exercise gym
- Free parking
- Game room
- Golf, Offsite†
- Housekeeping - daily
- Internet services†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant†
- Safe deposit box
- Sauna
- Spa†
- Tennis court†
- Tour/sightseeing desk
- Valet parking†
- Wakeup service
- Water sports†
- Business Services†
- Internet Access†
- Please contact the hotel for additional information.
† Fees may apply
- Bike rental †
- Children's program, onsite
- Fitness center on-site
- Golf location (onsite/nearby) †There is an 18-hole golf course available.
- Motorized Water Sports †
- Non-Motorized Water Sports
- PoolThere are 2 pools on-site. This property has swim-up bars.
- Sauna
- Spa †
- Steam bath
- Tennis court †There are 4 lit tennis courts on-site.
- Golf †Golf course located within a mile of the property.
- Zip Line at W Costa Rica• 1 cable from the Living Room (Lobby área) to Zona Azul Beach Club at the Beach level.• This is exclusive for W Costa Rica guests as part of their W experience and is FREE.• Not available for Westin guests nor external visitors• Max guests: 40 people
Zipline is a cable line that goes from a metallic structure (usually towers) from one point to another point. A canopy involves the cable line being anchored to the tree canopy. In the case of the experience of this new amenity it is a mix between both.It is a medium-moderate intensity tour for people aged from 5 years onwards.From the beginning to the end of the experience is designed to last 2 hours. Clients are picked up from the hotel lobby, and the tour takes place in the dry forest at our resort. Just 15 minutes shuttle.Guests must book at the Swiss Travel counter that is enabled in the lobby of the hotel. Or by phone(506) 2654 3512.
Prior reservation is required to do the tour.
- Aerial Adventure by Sky Adventures• A Canopy Tour of 8 cables + tibetan bridge + tree climb + quick flight• Exclusive for guests staying at The Westin Reserva Conchal & W Costa Rica. Not available for external visitors.• Operation by: Sky Adventures y Swiss Travel• Reservations: at Swiss Travel tour desk located at each hotel
It is an amenity that has 8 cables (canopy), a Tibetan bridge, a tree climb and a quick flight (quick jump from a tree). Don’t worry! The last one is completely optional!It is a medium-moderate intensity tour for people aged from 5 years onwards.From the beginning to the end of the experience is designed to last 2 hours. Clients are picked up from the hotel lobby, and the tour takes place in the dry forest at our resort. Just 15 minutes shuttle.Guests must book at the Swiss Travel counter that is enabled in the lobby of the hotel. Or by phone(506) 2654 3512.
Prior reservation is required to do the tour.
Not included in package, fees apply
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
7432 reviews
-
Jan 20, 2025A nice stay in Guanacaste
My wife and I had a wonderful time staying here. We stayed in the Westin Club and our room was great. This gives you access to premium alcohol, including a self-service bar at the clubhouse, a happy hour with snack and drink, and breakfast at Faisanella restaurant. All in all, worth the upgrade. Our 2 concierges for tower 2 were always available to help with booking reservations for food or transportation. That said, I recommend downloading the resort’s app and making restaurant reservations before you arrive - I believe they open each Friday afternoon for the following seven days. The food is the one thing that keeps me from giving a 5 star rating. Some meals we had were great, but overall the quality was inconsistent and at times lacking. Same for the cocktails at the restaurants. We really liked everything at Manglar, Bamboo, and Spirula. We found the other dinner restaurants not quite as good. The service at the restaurants was also somewhat inconsistent and could be better. Same for the Mitra Market buffet - some items were pretty good, others less so, and same for service. The grounds and property are beautiful and well maintained, as was our room. Both pools are nice and offer a mix of sun and shade. We spent more of our time at the Westin Club pool as it was a bit quieter and closer to our room. This resort sits right on the beach of Playa Conchal, but does not have dedicated beach cabanas or provide food/drink service on the beach. They do, however, provide lounge chairs you can check out right on the beach, and it’s not far to the nearest bar if you want to grab a drink. The beach is beautiful and I would highly recommend spending at least one sunset there. The gym had a decent selection of free weights, machines, and cardio equipment - treadmills, ellipticals, and cycling bikes. The gym has A/C but was still a bit warmer than ideal for working out. Would love to see it a bit cooler in there. We felt the location was great. The surrounding area was safe and you can definitely go for a walk, run, hike, or bike ride. There’s a few restaurants in Brasilito you could walk to if you really wanted, but also you can taxi or Uber. I saw some reviews complaining about long rides to the excursions in the mountains & rain forest, and while this is true (think 1.5-2 hrs each way depending on where you’re going), it’s going to be the same for any of the resorts and hotels along the pacific coast in Guanacaste. This did not bother us as the transportation we arranged both via tour companies and through Westin was great. Overall, would recommend and would stay again, though the one thing that might lead me elsewhere would be to book a non-all inclusive in hopes of paying for better food.
-
Jan 18, 2025Water downed drinks hassle by vendors at beach food was terrible rooms were tired water clarity was poor
Watered down drinks food was terrible rooms needed updating Hassled by vendors at beach Steak restaurant was shoe leather Excursions were good because we left the resort Distance from airport was a 90 minute drive Can't believe all the positive reviews I'm sure many were not verified
-
Jan 17, 2025Food poisoning
This is a nice resort with friendly staff. The adults only pool os quiet for couples and there are lots of restaurants on site. The only thing that let this down was that my husband got food poisoning from one of the restaurants here and when we let the concierge know, noone got back to us at all, which was very disappointing.
-
Jan 14, 2025
I Feel Conflicted
The Pros: - Amazing, kind and friendly staff - Beautiful property - Large rooms that accommodate our family of 5 with comfort - Ample beach chairs and trees provide shade for the beach - Very easy to catch golf carts around property - Westin App made it convenient to book meals and activities such as Pickleball -Club/VIP pool was beautiful and quiet and a relaxing experience - Massage on the beach by Natalie (pink hat) was great - Erik arranging tours and jet skis was great. Our family had a great time on the jet skis. - Wildlife interactions were so cool! Monkeys galore! The Disappointments: - At the top of the list why we would NOT return would be the quality of the food. We are NOT huge foodies and are NOT super picky and our entire family just Kindof ended up dreading meals. We left property by mid-trip for most of our meals which was a bummer considering the amount we spent for all-inclusive. There was a GREAT variety of food at Mitra Market... but unfortunately a lot of it just flat out didn't taste that good. 2 mornings we had the GROSSEST bacon put on our plates...like 8 pieces half cooked, full of fat, clumped together in a bed of grease. Dinner one night we were advised how the short ribs were so amazing. They had sooooo much fat on them. Like both my husband and I took 3 bites and couldn't do it anymore. Our kiddos steak was first served raw, then when we returned it it came back cooked appropriately but it was SO fatty and chewy he literally told me his jaw hurt from chewing so much. Yikes. - Service was inconsistent. 2 nights we checked in for dinner with a hostess with ZERO line ahead of us and we waited over 20 minutes for a table. One night "our" table was right by the window by the hostess stand. We waited 35 minutes (!!!) as that table sat empty. When they went to seat us.... that table we had been starting at wide open was where they seated us. Just so strange. - Language barrier. While I completely understand that WE are the visitors to Costa Rica and English is not the native language, we did feel like some of their guest-facing staff (especially in food services) should have been more able to communicate with us or understand English. Probably 4 out of the 6 mornings at the buffet, we asked at the omelette station for our eggs to be prepared with no oil. The employee would nod, assemble the ingredients, and then literally squeeze a huge amount of oil out of a squeeze bottle into the pan before cooking the omelettes. We pretty consistently had communication issues mostly around food. Some of it is innocent but we had a couple run-ins involving food allergies and we had to be really careful. Daughter asked for honey mustard dressing for her salad and after 3 attempts, they brought out yellow mustard. NO big deal but again, over the course of a week it adds up and we ended up asking certain staff to translate for us so our requests were understood. - Rooms - small things kept us from this being a 5 star resort. We were staying as a family of 5 (king bed, 2 bunks and pullout couch out the entire week) and they only left us 4 bath towels. EVERY day. 4 towels. I called housekeeping for more, left notes for our housekeeper with cash asking for more towels. And every day. 4 towels. We did also call twice because the hottest our shower ever got was lukewarm. After 2 visits from the maintenance staff we gave up. This resort is a solid 4 stars but I think we came in expecting a 5-star experience and this resort fell short of that in several ways. That being said, we LOVED LOVED the kind and sweet employees. Everyone was so gracious and friendly. Anthony and Laura at breakfast were standouts, Paco and Carlos on the golf carts/bell service. What a beautiful property and special place. I think if you go in expecting 4 stars intead of 5, you'll be quite happy with this wonderful resort.
-
Jan 14, 2025Fantastic!
The Westin will be a place we will visit again! Beautiful grounds- even better service. Everybody was extremely happy and eager to help when needed- food was fantastic at every restaurant and always felt safe. The rooms were clean and we even got complimentary upgraded to The Club and it was fantastic. I can not say enough good things about our stay. Also Eric G ( guy in the blue Google shirt and hat) is a fantastic entrepreneur who will greet you out on the beach and has wonderful advice about what to do and where to go. Everything we booked through him was great! Then entire vacation was great. We will be back Westin! We will be back Eric G!
- Advisory*Important Information for Our Guest* As of April 2012, the destination of Costa Rica has gone non-smoking in all public buildings and areas. All hotel rooms are also non-smoking.
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Not Allowed
{{title}}
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.