The Verandah Antigua - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

5164 reviews

• 

  Undeniably amazing honeymoon experience!!

  Phenomenal experience!! From the first moment we arrived we were treated like royalty by the majority of this happy staff all the way through to our regrettable departure. Everyday we found many memorable moments. If we needed special attention, this staff expedited results!! The willingness to comply to your every request was exceeded with urgency and big smiles!! We felt almost like family after just a few hours! Genuinely friendly people! Truly a dream come true!!

  Feb 19, 2025
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  The resort has lots of potential, but it is not reached.

  Summary Compared to visits to several other Caribbean Islands and resorts, this one was the only one that we were disappointed with. The resort has lots of potential, but it is not reached. We wanted to give it 3.5*, but you have to chose 3 or 4 Rooms • Large room • Nice balcony • Comfortable beds • Air con v good and quiet • Fridge in room • Kettle in room with teas and coffee • “Waterfront Suite Waterfront View” The room was at the lowest point in the resort and there was very limited sea view despite paying extra for a sea view room • Lots of noise from trees banging against room walls • Lots of noise from adjoining room (you could hear doors banging, conversation and hair dryers going all of the time) • Water supplied to room too limited (1 small bottle a day pp) • Reception miles away • Cleaning done only every other day Meals Overall, the food was not great. It was predominantly indoors (in the Caribbean!) and had limited choice Also, it felt a little like a holiday camp as you had to pre book evening meal for every meal, but you could only do that a couple of days in advance, so it became a continual event of queueing at guest services to book My husband was ill for several days (losing almost half of our holiday) with what was we are sure was a food related illness Food choices: • Sea Breeze – Indoors - The main buffet or canteen as we called it is the only restaurant open for breakfast! It has windows closed and closed shutters with a dark floor and dark furniture – felt like a bit being in a dark hole • Portofino (evenings only) – Indoors - good food, light floor and white furniture has windows closed and shutters closed so less oppressive than Sea Breeze, but still indoors • Pizzeria (lunch only) – had to wait 90mins for not very good pizza so didn’t bother again. • Sails and Tails (lunch and dinner) – Outdoors, so was our preferred choice, although a table cloth would have been nice in the evening • Nicoles (eve only) - Indoors - We told to avoid where there is an additional $40 per person charge – were told not worth it. Plus the decent wine is an additional cost. Location • Beautiful grounds and walks in paths, quite hilly – can call buggy if required • Nothing nearby as alternative to eat out • Windy – makes it cold in evening – especially if trying to sit near main bar in evening. Was 26 degrees Celsius but felt like 22. • Central bar but no real “gathering place” to listen to bands or relax after meal…not enough chairs and tables for events Beach • Fresh towels on beach daily (apart from when greedy people take several each) • Plenty of shade • Just about enough beach chairs • Sea slimy and unpleasant underfoot • Lots of seaweed • Water not clear due to being in a cove (could not see the bottom) • Water sports very limited – did not really want people to take out hobie cats on own…. If you did, the cove is narrow so have to tack every five seconds… waste of time Entertainment • Live music limited and not great – one talented band (reggae). Featured DJs and Karaoke but no steel band General view • Staff all very polite but not overly happy/relaxed… seemed to be a pressured work environment • Staff made to work even when ill • Reception staff and guest services seem to know nothing • Guest services (your main point for everything) – always busy and always a wait • Locks changed, told to go to guest services at 3 PM but Locked out of room at 11 am. Why did not wait until we left rather than lock us out of our room and make us walk to get new keys! Management not thinking. • The resort does arrange trips but they seem expensive for us – the resort knows how to charge and all in US dollars! • We did not try the spa because of the prices… can get similar massages in the UK for the same cost or less… • Another main issue was that we had, but did not realise, was that there is an extra $24 per night – tourist tax - $10 per night “room charge” whatever that means (ie $36 extra per day) all to be paid on departure • Guests get told to visit the sister hotel, but the truth is you get only one evening or day pass only to the Pineapple and had to go when they had space

  Feb 18, 2025
• 

  Lovely holiday here

  Food at all the restaurants we ate in was lovely, waitresses very kind and gave good service. The main beach is fantastic, with lots of sun beds and shade if wanted, beach bar guy - Andre was very attentive and great fun. Rooms are spacious, big showers, big bed and big terrace to chill out on. Lots to do on the resort and beautiful gardens. Over all we had a really lovely time and will recommend this resort to our friends. Thank you Verandah.

  Feb 17, 2025
• 

  Wonderful Staff Made us Enjoy our Stay

  We chose the Verandah because it promised beautiful beaches, great food, adults -only and beautiful grounds. We also paid for the beach front upgrade to enjoy the views and have more privacy. We enjoyed everything except the food. Most people will do just fine, but if you don't eat meat, like we do, the menu will be very limited. We ended up going outside the resort for many of our dinners, which is annoying and costly when booking an all-inclusive resort. However, we want to thank the young lady at the pizza cabana (she saved us a few times), the young lady at the specialty coffee cabana (delicious drinks), and especially Andre at the Lazy Pelican bar at the beach. He went out of his way to prepare special drinks for us! Finally, a special recognition to Charles. He's in charge of maintaining the beautiful grounds at the Verandah. We took the Nature Walk with him and we enjoyed delicious coconut water and sweet bananas. We learned about his vegetable and herbs project and he couldn't have been nicer to us! He deserves a big raise, Mr. Verandah owner. The resort is beautiful and if you get a chance, contact Javier, one of the resort's trusted drivers, and ask him to take you to some of the beaches in Antigua. Such beautiful waters!

  Feb 14, 2025
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  experience for the first time was top notch

  Dj adio was the best around the pool with good music and his aqua gym is very fun Our vacation was good an no complaints would be back for a second trip thanks to you adio Lol I should say dj adio!! An thanks to the bartender an wait staff as well we have lots of fun

  Feb 13, 2025