Resort Details

OnSite Dining
  • Mahina & Sun's
    Honolulu-born chef Ed Kenney’s fourth eatery features his delicious and groundbreaking take on island cuisine in a hip, casual atmosphere. Kenney’s commitment to offering “elevated home cooking with a Hawaiian sense of place” and utilizing local, organic ingredients shines through in his dishes.  Serving breakfast, lunch and dinner.  Also offering poolside service and room service.
On-Site Amenities
  • 24-hour front desk
  • Accessible facilities
  • ATM/Cash machine†
  • Bell staff/porter
  • Bicycle rentals†
  • Elevators
  • Gift/News stand†
  • Housekeeping - daily
  • Ice machine
  • Internet services†
  • 24-hour front desk
  • ATM/Cash machine†
  • Bell staff/porter
  • Bicycle rentals†
  • Elevators
  • Gift/News stand†
  • Housekeeping - daily
  • Ice machine
  • Internet services†
  • Laundry/Valet service†
  • Pool
  • Restaurant†
  • Room service†
  • Valet parking†
  • Wakeup service
On-Site Wedding Services
  • Planning a destination wedding in Waikiki? Your special day deserves a special hotel stay. We’d love to host your wedding party and guests at The Surfjack - Hotel & Swim Club in the heart of Waikiki. Your guests will enjoy spacious and affordable suites in an ideal location on Lewers Street near Waikiki’s newest shopping and dining destinations, and just a short stroll to world-famous Waikiki Beach.  As an added bonus, you can give your guests the gift of savings with our exclusive wedding hotel discount.

† Fees may apply

On-Site Recreation
  • Bike rental †
  • Pool
Off-Site Recreation
  • Beach
    Walking distance to Waikiki Beach
Off-Site Attraction
  • Hawaiian Convention Center
  • Honolulu Zoo
  • Waikiki Aquarium
  • Waikiki Beach
  • Ala Moana Shopping Center
    Offering shopping, dining and entertainment.

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 1462 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Don’t make it but loved the customer service!

    Sadly. We weren’t able to make our trip and stay because we had a family medical emergency but I had to write to say how accommodating and kind the reservation people were with both booking and having to cancel. Can’t wait to get there soon and try again !

    Jan 12, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    SurfsUp at the SurfJack

    We stayed at the SurfJack for one night for our anniversary. This was our first time staying at this hotel and I have got to say it was a wonderful experience. The hotel is an apartment building that underwent a renovation. It's a groovy hotel. We were so fortunate and grateful to Shepherd for upgrading our room. It made the experience truly exceptional and we felt very taken care of. The staff were very friendly and overall it had a great vibe. I just wish we had more time to spend at the hotel. Keep in mind it is an older building and won't feel as glitzy as a 5 star hotel. Don't expect that. The lobby also had a water refill station and complimentary tea and coffee in the morning. Great location as well.

    Jan 10, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Definitely will come back

    My wife and I stayed for a week at the Surf jack hotel first time ever .We received amazing clean room,all the hotel staff are very professional,great location ..walking distance to all the restaurants and and attractions..parking is only $10.00 per night ..defiantly will come back.

    Jan 10, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Can’t wait to go back!

    The staff was the best and made the experience that much better. Especially the night shift as we didn’t check in until 8pm. Super friendly and accommodating. Made you feel like you were staying at a friends. Room was clean, loved that there were so many dogs staying there as well.

    Dec 25, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing accommodations for your furbaby

    This was our first time doing a staycation with our pup Waffle and the Surfjack made it absolutely amazing!!! Their restaurant Mahina and Sons also has a pet friendly seating area and the staff promptly offered water for Waffle...they even treated him to a pup cup at the end of dinner for being such a good boy. There is also a small park just 200m down Kūhiō perfect for walking your pup on potty breaks. We will definitely be staying again in the near future!!

    Dec 24, 2024
Hotel Advisories
  • AdvisoryA minimum Self Parking Fee of $35.00 per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice.
  • AdvisoryA mandatory hotel-imposed Convenience Fee of $10.00 per room, per day will be charged and collected by the hotel either at check-out. This fee is not included in your package price and is subject to change.
  • AdvisoryA minimum mandatory hotel-imposed amenity fee of $29 (plus tax) per room, per day, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.
  • AdvisoryA minimum valet parking fee of $39.00 per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy:
    Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy:
    Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy:
    This hotel cannot guarantee a spring-break-free environment.

    General Information:
    Room taxes are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

    Amenity Fee - A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.

    Mandatory hotel imposed amenity fee inclusions (valid until 10/31/19):
    -WiFi Internet access in room and lobby
    -Welcome local snacks in-room
    -Welcome bottled water in-room
    -Daily Caffe Luxxe coffee at Mahina & Sun's
    -In room safe
    -Local and toll-free calls
    -Daily local newspaper
    -Use of bicycles
    -Use of board games and books
    -Use of Swim Club totes and towels

    The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions upon arrival.   

    Mandatory hotel imposed amenity fee inclusions (effective 11/01/19 onwards):
    -$10.00 dinner credit at Mahina & Sun’s restaurant
    -Welcome local snacks in-room upon arrival
    -Morning Surfjack signature blend coffee at Mahina & Sun’s restaurant or call the Front Desk for delivery
    -In-room safe/Local toll-free calls
    -WiFi internet access
    -Use of bicycles
    -Use of Swim Club totes, beach chairs and towels
    -Raw Elements reef-safe sunscreen in Swim Club
    -Daily local newspaper in lobby
    -No cover charge or fee for Surfjack Guest Experiences & Events (i.e. Aloha Fridays, Lauhala Bracelet & Fresh Flower Lei Making, Old School by the Pool, The Big Chill, New Year’s Eve Celebrations, etc.)

    The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions upon arrival.

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