Resort Details
- Bars
Bars
- Sensoria - Bar - Pool & Lounge (adults only)
- Sens Lounge (adults only)
- Glass Bar (adults only)
- La Cantina (adults only)
- Sens Wet Bar (swim-up)
- Wet Bar (swim-up)
- Coffee & Me by The Sens Cancun
- Coffee & Me by Grand Oasis Palm
- Lobby Sports Bar
- Isla Mujeres Beach Bar
- Cocoa Bar
- Bites Bar
- Restaurants
Careyes (adults only)
2023 Tripadvisor Travelers’ Choice Winner: Best of the Best - Fine Dining (#1 in Mexico)
Gourmet Mexican & French fusion
The White Box
2023 Tripadvisor Travelers’ Choice Winner
Gourmet Mediterranean gastrobar
Cocoa
2023 Tripadvisor Travelers’ Choice Winner
Seafood & Grill
Maki Taco
2023 Tripadvisor Travelers’ Choice Winner
Japanese & Mexican fusion
Miramar Restaurant
International cuisine
Los Agaves
Mexican gourmet
Bites Food Hall
El Buffet: Mexican buffet
Dos Lunas Terrace: Pizza, pasta, ice cream
La Hacienda Food Hall
El Buffet: Mexican buffet
Sweet Palm: Children’s buffet
Las Palmas
International buffet
Isla Mujeres
Sushi and snacks by the pool and beach
Le Petit Chef ($)
An immersive gastronomic experience in which a tiny 3D chef performs culinary demonstrations on your table while you wait to be surprised by delicious dishes
Romantic Beachfront Dinner ($)
For current restaurant hours, dress codes, and reservation requirements, refer to the Oasis Hotels & Resorts App. Reservations for restaurants that require them can be made directly at the respective dining venue; reservations at adults-only restaurants are also available at the Oasis Plus concierge desk.
- Offsite DiningGuests staying in the Sens Junior Suite and Sens Master Suite room categories enjoy complimentary all-inclusive daytime access to The Pyramid Cancun, opening the door to an expanded realm of dining experiences.
Guests must schedule their visit through the Oasis Plus concierge desk at least one day in advance. Transportation is not included but can be arranged. Program is not available February 21 through March 31. Additional blackout dates and certain restrictions may apply. Fees may apply for select entertainment events. Program is subject to change without notice.
- 24-hour front desk
- 24-hour security
- ATM/Cash machine†
- Babysitting†
- Beachfront
- Beauty shop/salon†
- Bell staff/porter†
- Boutiques/stores†
- Child programs
- Coffee shop
- 24-hour front desk
- 24-hour security
- ATM/Cash machine†
- Babysitting†
- Beachfront
- Beauty shop/salon†
- Bell staff/porter†
- Boutiques/stores†
- Child programs
- Coffee shop
- Concierge desk
- Currency exchange†
- Doctor on call†
- Exercise gym
- Game room†
- Laundry/Valet service†
- Live entertainment
- Lounges/bars
- Multilingual staff
- Parking
- Pool
- Restaurant
- Spa†
- Tour/sightseeing desk†
- Water sports
† Fees may apply
- Beach †- White-sand beach with calm and shallow waters- Sens Beach Club: Cabana beds ($), wraps & snacks, domestic open bar, premium beverages, personalized attention- Miramar Beach Club (adults only) ($): Cabana beds, domestic open bar, snacks, personalized attention
- Children's program †Pirata’s Bay Beach & Pool Park- Splash zone pool area with slides- Wading pool- Zip-line- Camping zone- Open-air movie theater- Games aboard a docked pirate ship
Yucatan Jurassic River: Winding pool in a pre-historic dinosaur theme
The Arcade: Interactive video games such as racing, sports and dancing
Baby Blue Crab Kids Club- Unlimited fully-supervised fun for ages 3-12- Open daily 9am-7pm- Shallow pool with waterslides- Video game lounge- Arts and crafts- Restaurant- Movies- Daily activity schedule
Schedule is subject to change without prior notice. - General- Pirate Ship Family Tour
Captain Hook ocean cruise for the entire familyTour duration: 1.5 hours4 tours per weekReservation required (made at resort), subject to availability
Kinky on Board (adults only)- Night ocean cruise with pirate-themed show and drinks aboard a Spanish galleon- 2 tours per week | 11:00pm-1:00am- Reservation required (made at resort), subject to availability- Schedules subject to change without prior notice
Sports & Activities- Beach soccer- Dancing lessons- Board games- Yoga- Pilates- Zumba- Aquarobics
- Gym †
- Pool
- Sens Pool
- Grand Oasis Palm Pool
- Pirata’s Bay Beach & Pool Park
- Yucatan Jurassic River
- Sensoria Pool & Lounge (Adults only)
- Spa †Sensoria Chill Out & Spa ($)This well-appointed adults-only spa offers a full collection of services that incorporate ancient and modern techniques with all-natural products. The outdoor garden area features private cabins for body treatments, Balinese beds, pools and jacuzzis to help you relax while surrounded by nature.- Massages- Body wraps- Body scrub- Facials- Sauna and jacuzzis- Beauty salon: hair, makeup, lashes, waxing, manicures, pedicures- Bridal services- Temazcal: purification ritual in a traditional Mayan sweat lodge
- Kayaking †
- Entertainment- Live bands and musicians- Comedy shows- Acrobatic shows- Michael Jackson Tribute Show- Mexican Folklore Show- Magic Show- Belly Dance Show
Entertainment program is subject to change without prior notice.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
31 reviews
-
Aug 31, 2024BEWARE- they wil; cancel your paid and 'guaranteed reservation. '
Sonder and AvantStay - AVOID both and BEWARE!! Two groups of us booked separately and months ago with Sonder Zeilhaus specifically for Nashville in August and September 2024 (different dates each group, and different buildings.) One group was informed 3 weeks ago that "property management" had changed from Sonder to AvantStay, that Avantstay would honour the time frame but the price was now doubled and they were offered a 5% discount code. The same happened to the second group, one month before expected arrival. Communications to fix it were met with an auto reply message two days later from AvantStay that asked for re-booking information (which they already had) and with No mention of any pricing details. Shoddy, sneaky, dishonest, and looks like a bait and switch scheme. One of our group had uses Sonder in the past in other cities but the Nashville unit seems corrupt and Sonder obviously endorses this. Never never again. We had to scramble to find other accomodations and pay more as choices were now less than they were many months ago,
-
Feb 15, 2024Room for 4 couples
This townhouse is huge. We traveled with our two kids and their partners and there was room for another couple to join us. There is a private balcony. Also a community fire pit but the weather was rainy so we did t get to use that. The neighborhood is cute with many shops and restaurants within safe walking distance. Don’t miss Monell’s for a family style breakfast. We also enjoyed a nice dinner at the Geist. Sonder online chat was very helpful with my questions before arrival.
-
Jun 13, 2023
Would come back!
We loved this place! We were a group of 6 people. All of us agreed that this place was perfect. It was roomy, clean, and a short Uber to Broadway. It was also close to a few restaurants and a short walk to Kroger. We would stay there again!
-
May 13, 2023
Graduation from college
Wonderful house, conveniently located, big bedrooms. Everything was clean and organized which was perfect. Check in was also very easy. We had a big group and the house accommodated us perfectly. Will stay again in this house.
-
May 01, 2023
PERFECT!!! Will never stay anywhere else in Nashville
This place had us SPOILED!!! I never want to stay anywhere else. So so clean, easiest check in / check out ever, and GORGEOUS house. Street parking was our only struggle, it was a busy weekend but we still found parking - free on the street Great location, never felt unsafe any time of the day.
- AdvisorySTUDENT / YOUTH POLICY (YEAR ROUND) -Student/Youth Travelers are defined as any person under 24 years of age traveling without legal parent/guardian and is applicable at ALL Oasis properties on a year round basis. As a general rule, Oasis Hotels & Resorts will only accept Student/Youth GROUPS at Grand Oasis Cancun (not applicable to family travel).
- AdvisorySTUDENT / YOUTH POLICY (YEAR ROUND) - All students under the age of 18 years old (but no less than 17 years of age) traveling without parent(s), will be required to present parental acknowledgement that the student is allowed to travel internationally and will accept full responsibility for their actions while on property. For every nineteen (19) students under the age of eighteen (18), one (1) adult chaperone (minimum 24 years of age) is required staying on property.
- AdvisoryStudent/Youth Resort Fee: Any guests meeting the above-definition of “Student/Youth Travelers” are subject to the following security deposit: a $30.00 USD non-refundable student/youth insurance will be collected from each guest at the time of Hotel check-in. Acceptable form of payment: CASH only. Policy is mandatory, per person and not refundable.
- AdvisoryUpon check-in, guests are required to pay the local government's Environmental Fee and the Resort Fee directly to the hotel. The combined total is $185.00 Mexican Pesos per room, per night. This amount is subject to change without notice.
- Advisory3 children (ages 3-12) stay for $30.00 USD each Valid for travel January 1 – March 31, 2024 2 children (ages 3-12) stay free Valid for travel April 1 – December 23, 2024 Terms & Condition Two paying adults must be staying in the same room for this offer to take effect. A single adult traveling with children pays the adult rate for the first child, after which the offer applies to subsequent children. Minors aged 13-17 stay for adult rates and two infants (ages 0-2) stay free per room
- AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum 185 MXN (approx. $10.8 USD) per room, per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. Upon check-in, guests are required to pay the local government's Environmental Fee and the Resort Fee directly to the hotel. The combined total is $185.00 Mexican Pesos per room, per night. This amount is subject to change without notice.
Any guest under 24 years old traveling without a legal parent/guardian is required to pay a mandatory non-refundable insurance fee of $30.00 USD per person upon check-in (this fee must be paid in cash).
Convention Policy - Individuals attending a convention that is held elsewhere cannot book this property for their stay. If found attending an off-site convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel does not accept Student/Spring Break/Youth groups
Transfer Policy - Transfers to/from the resort are not included; transportation can be added during checkout.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed
{{title}}
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.