Hotel Overview
A fully equipped Kids Zone is available for children ages 1 to 12, so parents can take time to relax in the YHI Spa or enjoy a daily program of activities, including workshops, musicals, evening shows, and live music. Golfers will enjoy access the Cocotal Golf & Country Club. In the evening, the hotel offers lively nightlife, activities, shows, and live music. Those staying in the Family Concierge rooms will have a specially assigned Family Concierge who will help coordinate all services and activities for the entire family.
At The Reserve at Paradisus Punta Cana, specialty restaurants await to satisfy your every craving. For a stylish setting with relaxing, cutting-edge architecture, enjoy an international buffet at Gabi Club. Some evenings, Gabi Club offers a la carte dining. For lunch, Hydro Grill offers a variety of snacks and light lunches by the pool. Experience contemporary Mediterranean cuisine at Vento, an a la carte restaurant which highlights the gastronomic art found in olive oil, bread, and wine.
Find endless entertainment and activities to satisfy the whole family at The Reserve at Paradisus Punta Cana!
Property Information
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Hotel Details
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
24324 reviews-
Thanksgiving at Paradisus
The grounds and staff are excellent. Very attentive. Maria at the rum republic is an excellent mixologist. Our concierge was Irvin. He did and outstanding job in helping us with all of our arrangements for dinner and any other items of need. The swim up suites are worth the additional price. Julia and Tenecia at celsius 34 were awesome. This is a beautiful place and the service staff was incredible.
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Flora restaurant - the best location
The Flora restaurant is for us by far the best restaurant in the hotel. Great and quiet atmosphere, fantastic food and absolutely friendly staff. Been there several times during our stay, simply different from the other places. Thank you for the hospitality.
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A lot good, some not so good
Hotel was clean and comfortable and didn’t seem crowded. Enjoyed the large main pool and more private swim out pool. Main Buffet was fine and some of the restaurants were good. Food was never really hot. Mina was our favorite with the family style meat platter. Italian can be skipped. Our Concierge Emmanuel was very helpful and responsive. The rest of the staff was less helpful with only a couple members of the wait staff that went out of their way to provide exceptional service. Make sure to bring bug spray because the mosquitos are all around. Nighttime entertainment options for tweens / kids were very limited.
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Hotel is great the New Circle program must be improved.
We have been coming to this hotel for years now and we really enjoy the experience that is why we came twice this year. Hotel is great, staff service is great and they go out of their way to help. However the value for money being a Melia member or a new Circle member is not worth the price to be a member. You can get better value booking through Expedia. The so called extras being a Club Melia or a New Circle member is not worth the membership costs. Melia should really look into this since we are not the only members that feel this way.
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Best all inclusive in Punta Cana! ( IMO)
This was our fourth trip to Punta Cana. We’ve tried several different all inclusive resorts , but Paradisus Palma Real was our favorite and for one very big reason. The kids club was extraordinary. They entertain your children morning, noon and night, and they don’t just sit there looking at them. They took them in the pool for activities, they played games, they fed them, my children actually bonded with the wonderful ladies and gentlemen working there. In addition, the restaurants were excellent, and we were assigned our own personal concierge. This place definitely gets two thumbs up and five stars and we will be back at our new favorite place in Punta Cana!!
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.