Resort Details
Customer Ratings & Reviews
TripAdvisor Traveler Rating
1194 reviews
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Mar 30, 2025Hawaii
The housekeeper is really nice and accommodating her name is Nori if still looking for a hotel to stay book this it's modern bathrooms are not old and outdated. It's close to the restaurant across Marugame and Nordstrom rack and cat cafe if u are traveling with kids
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Mar 21, 2025
Great hotel at heart of waikiki
My husband and me stayed at the hotel for our one year anniversary, we were upgrade to a corner suite since we have titanium elite. The room was nice and clean. Even though it's in waikiki, it was quiet at night. The breakfast was also delicious, we got $30 dining credit Each day and used it at the hideout restaurant. The signature cold brew was so good!
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Mar 11, 2025
Layover with a wonderful surprise!
This one night stay in Honolulu was surprisingly a great one. We were headed to NZ so this was intended to be a layover and an opportunity to adjust to some of the time change. Really no expectations! Upon our early arrival at the hotel we were met with Front desk staff that were warm and welcoming. The fact that we were early was not mentioned. Often staff will give you a room, but remind you that they don’t have to. The person who assisted us just discussed our room and ensured we would be happy. Thanks to the day and evening staff. We had a minor issue with our safe - immediately the housekeeping staff called someone up. She repaired it AND was very pleasant and happy to do it. Finally, a huge shout out to Ciena in the restaurant. She was another personable, professional and welcoming staff member. She took the time to answer questions about Hawaii and the culture of the state. She advised on a meal we would enjoy based on what we were looking for and ensured our food came out quickly as we were very tired from travelling. (Get the wagyu burger!! Excellent). Thanks Ciena! Thanks to this staff for a wonderful stay. It was a great start to our holiday!
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Mar 04, 2025Nosy to the max
If you want to sleep this is not the place for you. Insanely loud music throughout the hotel.. way late on a Tuesday night. How is there no noise ordinance past 10 or 11 pm? Otherwise hotel is fine.. convenient but so is anything is Waikiki location.
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Mar 04, 2025
Amazing people
Susan was incredibly attentive and helped me every step of the way. The hotel is centrally located to all the best spots in Waikiki, and I especially love how close it is to my favorite coffee shop. Huge thanks to Susan for making my stay so special! Highly recommend!
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