Resort Details
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
6245 reviews
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May 02, 2025Fist class experience!
Once more we were thrilled and delighted by our first class experience at the Court. Isla and her team are outstanding ambassadors for not only the Caley but also the hospitality sector. The level of service was superb in every aspect, and once again our whole experience was wonderfully memorable! Many thanks to Isla and her team for making my elderly aunt a very happy lady!
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Apr 29, 2025Big Disappointment
Beautiful hotel but be prepared if you are driving, it was not an easy hotel to access in order to check in or drop off luggage. I booked this hotel specifically for the convenience and safety of onsite parking but upon my arrival, I could not pull up to check in and I was advised that the hotel garage was being 'renovated' and unavailable. In addition to this, the entire front entry was blocked by a film crew. I was instructed to park at a public parking garage a block away and I would be reimbursed for 1/2 the cost! Just imagine trying to bring all your luggage from a parking garage a block away by yourself. Besides the difficulty, the safety risk of doing this by myself in a dark parking garage in a large, unfamiliar city, I'm now having to pay for the parking. I was never sent a email or notification of any sort advising me to be prepared for this change to my stay. This is a fairly expensive hotel and I chose it for these amenities but apparently they can fail to provide any amenities and not notify you or compensate you. The staff are great but I found the dining to be average for the expense. Disappointing for the price I paid.
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Apr 29, 2025
An Extraordinary Stay — True Hospitality at Its Finest
As a Diamond Hilton Honors member who has stayed at countless hotels around the world, I can confidently say that my recent experience at the Caledonian Hilton in Edinburgh was truly extraordinary — one of the finest examples of hospitality I have ever encountered. Even before my arrival, the hotel’s staff impressed me with thoughtful, proactive communication, sending several helpful emails to prepare for my stay. It was an unexpected and much-appreciated touch that set a welcoming tone before I even arrived. The hotel itself is simply stunning — elegant, historic, and immaculately maintained — but what truly elevates this property is its exceptional team. Every staff member I encountered was warm, professional, and genuinely passionate about delivering outstanding service. During my stay, I faced an unexpected medical issue, and the care and compassion I received from the team were overwhelming. James, in particular, went far beyond his duties, even staying past his scheduled hours to assist me. I am also deeply grateful to Nathan, Danny, Sam, Michael, and Georgia, who frequently checked in and made me feel sincerely cared for during a difficult time. A special mention goes to Lucas, who manages the dining area with grace, professionalism, and an inviting, personable manner. Every meal was a pleasure, enhanced by the beautiful live harp and piano music — creating a truly magical ambiance. Dining at The Court was a highlight of my stay: the food was delicious, the atmosphere charming, and the prices very reasonable. This hotel strikes that rare balance between refined luxury and a true "home away from home" feeling. I left Edinburgh with not only beautiful memories of the city but also a deep appreciation for a team that exemplifies hospitality at its very best. To the management: please recognize the outstanding efforts of your incredible staff — they made a lasting difference in my journey. Final Tip: Be sure to book spa services ahead of time, as the spa hours are currently limited due to construction. However, the pool and hot tub are readily available and absolutely wonderful. I highly, highly recommend a stay at this remarkable property and look forward to returning soon!
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Apr 27, 2025
Absolutely will be back
9 of us recently stayed here for a family members birthday, we could not have asked for any more, the hotel was beautiful and clean, rooms were beautifully classic, bright and spacious beds were comfortable. The views of the castle couldnt of been better especially on the evening when the castle was kit up.staff at the hotel could not of done any more of they tried Erin at reception was amazing so friendly and helpful, yanik for his first week at this hotel, we would never of known so polite and friendly and helped with all of our requests. The absolute highlight of our stay was the ride out in the bently for our birthday girl 85, Jay the concierge, what can I say he absolutely made My grandmother's day, made her feel like the queen she is! what a lovely man! All staff were lovely but Erin yanik and Jay you really are an absolute credit to your place of work and are a big reason as to why we will be back
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Apr 23, 2025
Classic Hotel With Excellent Location
Elegant traditional hotel with magnificent views. You couldn't ask for better location or better service. It appears it was formally a Waldorf and many of those high quality amenities remain even with the Curio title. The restaurant provides great cocktails and dining options as well.
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