Resort Details
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Housekeeper was great
Mandy Liu our housekeeper was most excellent, took care of everything. Hotel was beautiful, a bit crowded as you would expect . Food was pricey so empty your piggy bank. Don’t fall for the attempt to upgrade your room to an ocean view. Last thing you want to do is sit in a hotel room looking out.
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runaway from this hotel
OMG just runaway from this resort room are dirty stain in the carpet dirty bathroom no check in in the morning you need to wait till one till they open reception like 1.30 pm no full service hotel not enough staff pool is like a zoo no security in any elevator so a homeless guy in my corridor awful place to stay no management to speak with if you want to order a cab no help from the concierge they here to sell tour ect worst hilton ever
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Our housekeeper Arnold was amazing
Our housekeeper Arnold was absolutely amazing. Our room was so clean and well organized. He put extra towels upon my request. We will definitely come back to Hilton Hawaiian Waikiki Beach Resort. Love the beach front Thank you Arnold for wonderful service
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Beautiful resort
We were in Hawaii to attend a wedding. The Hilton Hawaiian Village is beautiful and well maintained with a professional staff, plenty of shopping, convenience marts and restaurants on the resort property. We stayed here 25 years ago and were happy to see that it is still wonderful.
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Expected Better
While the resort is beautiful it was disappointing. We stayed in renovated room which cost addition $1.5k. Had to run shower at least 10 minutes to get hot water. There was noise from something mechanical while sleeping. Restaurants were expensive, average food & not very accommodating for someone with shellfish allergy. We ate offsite mostly. The daily resort fee was a joke; nothing of value not even a bottle of water or at least a chair or umbrella. The best part was housekeeper Sut Fei. She was attentive, friendly and made us comfortable. She was prompt with our requests and we looked forward to coming back to a clean room everyday. Next time we will go back to our favorite hotel on Kalakaua we just wanted to try this one for a change.
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