Hotel Overview
Sunscape Puerto Vallarta Resort & Spa offers Apple Vacationers Exclusive Perks! Enjoy perks like FREE extras, upgrades, and discounts you’ll only receive by booking with Apple Vacations. Please note, not all reservations qualify, so please read all conditions to see if you are eligible.
Location
Puerto VallartaProperty Information
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Hotel Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
6760 reviews
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Nov 20, 2024Great Staff!
Christian & others with the concierge and all of the gals at kids club were amazing! We had a great time and our kids were devastated when we had to leave. We will be back! Cons: hard to get a room with good AC, our one room smelt very bad every day. The pool is missing tiles which can be sharp on the feet. But the staff makes up for it!
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Nov 20, 2024Great couple retreat
Sunscape resort has great personnel and staff. Cristian and Oscar were very helpful to my girlfriend and I. The food 🥘 is good, we strongly recommend De Mario restaurant! Amazing food and service. Some stuff under construction but everything is good. 👍
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Nov 18, 2024
Sunscape Bellman are the Best!
Christian and Oscar were the best bellman ever! There was alot of construction, but they helped us check out and carried our luggage and made sure we found our appropriate transportation! They gave us great customer service! Thank you guys!
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Nov 18, 2024
Great service
Great service.. wouldn't recommend going without kids it's a family resort . But service was great especially my favorite bartender Yahir !! Nice gentlemen made my drinks delicious. Very friendly . I'll come back to visit with my nieces and nephews
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Nov 16, 2024The worst all inclusive experience
Dirty, badly maintained, unfriendly and manipulative staff, always queues for eating, construction noise. This is the worst all inclusive experience ever. To just get a receipt after the stay during check out took me almost 40 min and involvement a senior management.
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.