Resort Details
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
6822 reviews
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Apr 22, 2025The accommodation, the amenities and staff - SPECTACULAR
In my opinion, there were no bad things about the restaurant that would make me complain. The highest regard for customer service and how the staff treated the guests - they were great. The food was buffet, but in DeMario's the a la carte meals were prepared with care, attention and were absolutely delicious. The early morning coffee was awesome. I cannot say anything bad about the staff - they were very friendly and always a smile on their face. It has been 10 years since my last visit - and this was just as great as the first time!!
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Apr 17, 2025
A great way to celebrate a dear friend’s special birthday! We enjoyed the resort and the staff very much. Very clean!
Had an amazing stay, food was good wine was great. Staff was all amazing. Very attentive and friendly. Will be back again. Angel and Ricardo at the pool were incredible. Marcelo in the sun club bar as amazing. Emiliano in the sun club restaurant was also very attentive. Beds were comfortable and the food for room service was good. We will be back!
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Apr 16, 2025
Birthday breakfast
I was celebrating my birthday with my family and it was cool, the service was really good and the people really kind; the crew gave us a cake and some funny hats to make really good fotos with my family. Thank you!! Josue, Juana, Ariadna and Yesenia :)
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Apr 16, 2025
What a great experience!
Could not have been better. The hotel is lovely, but what really makes it special is the staff. The ladies that are on the front desk were terrific, and in the restaurant, particularly Alicia Ignacio and Emmanuel Misael are a credit to the resort? Absolutely! Everyone was the epitome of welcoming and helpful. Everything about this resort contributes to what was a a perfect vacation. We will be back again in the fall
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Apr 12, 2025
Here for a 70th birthday
Great trip, would recommend the sun club, Ignacio “nacho” and Josue were great!!! Rooms were clean, all our rooms had great views, beach was pretty angry a few days so enjoyed the pool. De Marco was the best restaurant would recommend for sure
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