Hotel Overview
The resort has implemented a high-efficiency A/C chiller, heat pumps and exchangers (to recover waste heat for hot water), and has window tint or special glass throughout the hotel for insulation to reduce heat absorption.
Other features include energy efficient lamps, roofing, toilets, shower heads, faucets, and other equipment, as well as eco-friendly cleaning products.
With 1,142 rooms, including 10 junior suites, Sheraton Princess Kaiulani reveals Hawaii at its most charming, offering views of the sparkling Pacific, Diamond Head, the Koolau Mountains, and Honolulu's fabled city lights. This popular Waikiki hotel serves-up the best of the city and is just steps from famed Waikiki Beach.
Experience Hawaiian culture at the Sheraton Princess Kaiulani. Learn more about this paradise as you enjoy an array of activities suited for the entire family. All guests are invited and encouraged to take part in our cultural activities. The Sheraton Princess Kaiulani's cultural programs include pineapple tasting, lei making, hula lessons, Hawaiian quilting, ukulele lessons, and more.
For casual dining, the Pikake Terrace features open-air buffets highlighting a delicious range of local favorites. Another option is the Splash Bar & Bento, which is a perfect place to unwind. Sip tropical drinks poolside and enjoy nightly entertainment under the stars with "bento-style" dining. And don't forget about Happy Hour from 3:30 pm - 5:30 pm. Poolside entertainment starts every night at 6:00 p.m. and features award-winning local artists and bands guaranteed to make you sway underneath the starlit Hawaiian sky.
The Sheraton Princess Kaiulani is situated in the heart of one of the world's most famous playgrounds. In addition to sun-drenched outdoor activities around Waikiki Beach, the hotel is surrounded by myriad entertainment options, numerous attractions, live cultural events, and world-class shopping.
Location
Across the street from Waikiki BeachProperty Information
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Hotel Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Resort Fee - A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
Mandatory hotel-imposed resort fee inclusions:
- WiFi Premium Access in Guestrooms and public areas
- MiFi Rental - unlimited high-speed wireless on Island (Complimentary rental of 1 MiFi per room per stay). Rental available at the front desk located on the lobby level
- Complimentary one-day rental of GoPro Camera (1 per room per stay). Rental available at the front desk located on the lobby level
- Complimentary Surfboard Storage. Available at the pool services desk lobby level
- Aquasize Water Aerobics Classes. Reservations available at the front desk located in the lobby
- Beach Front Yoga. Reservations available at the front desk located in the lobby
- Yoga Nidra Meditation. Reservations available at the front desk located in the lobby
- Daily Cultural Activities - lei making, ukulele lessons, hula lessons, and historic tours. Reservations available at the front desk located in the lobby
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
4662 reviews
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Jan 04, 2025Great hotel/not great elevator
This hotel is perfect in relation to Waikiki beach. Walking distance is so close to the beach, stores, restaurants and the international market, the hotel is incredibly clean, the staff is amazing always polite and friendly at every point of service. Everything about this hotel is perfect. Except the elevators in the tower. Steer away from staying on that side. The elevators take forever to either go up or down because they aren’t working and apparently been being “worked on” for months and because of this everyone will climb into the same one to get to the level they are going to and it can be quite claustrophobic (I’m not exaggerating). We probably lost half a day waiting for it to come either up stairs or down in the week we were there. Otherwise, amazing hotel and people
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Jan 03, 2025We Will Not Be Back
We had high hope for the Sheraton Princess Kaiulani. The new renovated rooms that we saw on Marriott.com really caught our attention, and so 6 months prior to arrival, we booked a high floor, ocean view king room in the Ainahau tower. We arrived and were assigned a room on the 22nd floor (out of 29 floors). Ok, maybe this is a higher floor. We were both so excited to see the views that we saw on line, but instead our room looked out over a building that is under construction and the Hyatt across the street. Could we see the ocean, sure, but this was not a full ocean view. Front desk said they were sorry.... During our stay the elevators in the Ainahau tower were hit and miss (mostly miss). Some days they even had signs up inviting guests to use the service elevators. Not something you would expect from a Sheraton. The room renovations looked nice at first, but when you looked very closely, a lot of items had been missed. Do not expect good wifi in the room. The front desk agent told us that they have complaints all the time. Day 8 of our 12 night stay, we were kept up all night by the door lock making a "beeping" sound every 15 seconds. We spoke to the desk, who offered us a free drink and took our resort fee off for 2 nights. That afternoon all the door locks on our floor started "beeping". The front desk offered us to move rooms but since we had been in the room for 8 nights, we did not want to pack up and move. So they offered us a $100 dinner credit. At checkout, I mentioned that this might have been the worst hotel stay I have had in a long time (I stay in hotels about 90 nights a year), and we would most likely not come back. That was met with total indifference. One tip - you can rent beach chairs from the pool.
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Dec 24, 2024Awesome Experience
Great hotel, amazing friendly staff and very helpful with hints finding the Christmas elf for my 5 year old. In the heart of the all the Waikiki action and across the street from the beach. Splash Bar has some great classic tiki drinks and creative handcrafted cocktails with a view of the pool. 👍🏼
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Dec 17, 2024
Holiday weekend trip
My friends and I did a 2-night holiday weekend trip to O'ahu and stayed at the Sheraton Princess Kaiulani. All of the associates we met shared their aloha and were so nice. We enjoyed snacks and drinks in the Splash Bar listening to wonderful live holiday music. The room was spacious and beds were so comfortable. Loved staying here and will definitely stay here again.
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Dec 15, 2024
Perfect location
Perfect location. Across the street from the beach. So convenient to stores (ABC next door) and restaurants. Room is clean and comfortable with great ocean view. Slow elevators due to recent renovation but a minor inconvenience. A BIG thank you to David at the pool who made us feel so welcome. You made my sister’s stay so memorable with your kind gift.
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.