Hotel Overview
Sheraton Kauai Resort's 391 rooms, including its 11 suites, are housed in eight buildings no higher than a mature coconut tree. Grouped together in three different locations, the room categories are identified according to their primary view: Garden Wing, Ocean Wing, and Beach Wing.
The expanded, multi-level pool sits just above the beach and is lined with eight private cabanas equipped with chaise lounges, a flat-screen TV, and ceiling fan. Lava's on Poipu Beach, the resort's new open-air restaurant and beach bar, is just steps away from the pool and ocean. Rum Fire is the island's newest hot spot, serving up nearly 180-degree ocean views from all 240 seats. The innovative Rum Fire menu features Hawaiian cuisine with global influences.
Kauai is a wonderland of outdoor activity and adventure, and Sheraton Kauai Resort serves as your base camp. Naturally, given the perfect oceanfront location, you will find unlimited beach activities right outside your door. Scuba and snorkeling equipment, boogie boards, and beach cabanas are available at the Activity Center adjacent to the Ocean Pool. The resort offers two swimming pools: a brand new oceanfront pool and a tranquil garden pool. You also have access to a fitness center and a news/internet library. Excellent shopping and numerous local attractions are within walking distance.
Location
PoipuProperty Information
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Hotel Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee: A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
Hotel Mandatory hotel imposed resort fee inclusions:
- Daily Self-Parking
- Enhanced wireless internet service in guest room
- Welcome gift – chocolate covered macadamia nuts (one time only)
- Cultural and fitness activities, weekly live entertainment, and arts/crafts. See activities calendar in guest room for details.
- Daily ½ hour Yoga for 2 guests
- Sun Care Package: bag with sunscreen, aloe, and lip balm (one time only)
- Daily Bamboo Pole Fishing for two guests
- Daily Water Sports Classes: Beginning scuba in the pool, intro snorkeling, water aerobics (for two guests)
- Daily Hula Lesson for two guests
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
2997 reviews
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Nov 12, 2024AWFUL!
Visit Hawaii yearly past 20. Longtime Marriott owners, so thought we would do 4 days here since the merge. BAD IDEA! NOT on par w/our ownership level in any way, shape or form w/Marriott quality! "Villa" was a tiny tiny "living room" w/old, uncomfortable, outdated sofabed & equally uncomfortable chair. NO table anywhere to eat! No place to put groceries, either. BTW, coffee maker but NO coffee filters, necessitating a trip to market! Toaster & dishwasher didn't work. "Bathroom" was a closet-sized shower to the left of the entry door - vanity was adjacent to the kitchen, separated by a decorative wall. Positively NO PLACE to put luggage! In fact, my husband had to hang his clothes in the broom closet by the entry door. Carpet outdated & worn. Spent our 4 nights stumbling over open suitcases in the "living room." Bedroom was quiet, cool & comfy bed BUT NO PLACE to put suitcases & only tiny wardrobe - not lighted - for a few hanging things. Lanai was spacious but horribly uncomfortable chairs. View was garden & rooms other side. The pretty side of this place was across the street on the hotel side. The positives: beautiful sunsets on hotel side. Spacious parking. Working AC that keeps master BR cool & comfy, quiet. Warm & inviting staff. That's it! Have NEVER posted a review this negative, but given the experience, it's more than appropriate. $ for $, this Sheraton "timeshare villa" is severely substandard to Marriott quality. Comparatively, we spent the remaining 4 nights in Princeville at The Westin and it was superb in every way! IMO, this resort may be perfect for those wanting only beachtime across the street and eating out. Other than that, that's it! Waste of 4 nights!
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Oct 28, 2024
Horrible experience
Stayed here after an amazing experience at Sheraton Maui. Safe to say they are NOT consistent. Started with being told our room was reserved for someone else and forced to get another room. And only a $50 dinner comp for this? Find out that was just a lie and our room wasn’t ready… the entire stay was unpleasant. The restaurant by the pool was horrible service every single day with subpar overpriced food. The restaurant for dinner is only open Thursday - Sunday maybe? would never stay here again, the management offered zero help with just a “sorry” and nothing more.
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Oct 26, 2024Paradise on the beach
Wonderful, peaceful paradise on the beach. We loved this resort. The grounds were stunning, the pools were inviting & the people were absolutely lovely. There is a private beach with stunning clear water for swimming & surfing. We even had a Hawaiian Monk Seal come up & sleep on the beach just feet away from us. Lava’s restaurant had the best food. We recommend the nachos, island salad with mahi mahi & uncle’s burger after a long day at the beach or pool. Absolutely loved our stay here. We hope to be back in the future.
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Oct 22, 2024
Beautiful view
We had a very beautiful room; it was kept very clean. The view of the ocean was unbelievably beautiful. Food at casual restaurant, Lavas, was Ok; good for breakfast. Concierge was very helpful with other restaurants in the area. The hotel was near 2 shopping malls.
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Oct 22, 2024
Kauai Sheraton Resort the best
Highly Recommend this hotel and location on the beach. Wonderful rooms, many amenity's. Great Service Staff very helpful, accomadating, and professional. Tiana Sudaria and Bart Thomas at concierge desk went above and beyond to assist our every wish. Would definitely come again. Rented a car and Tiana and Bart created a self guided tour, arranged Helicopter tour, they were great!!
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.