Hotel Promotions

Resort Details

Dining
OnSite Dining
  • Daybreak Restaurant
    Savor a full breakfast buffet and a la carte options in an open-air environment while taking in views of the Coconut Beach coastline.
  • First Light Coffee & Juice Bar
    Fuel up for your morning at this on-site coffee house, serving a variety of custom coffee drinks, freshly pressed juices, nitro cold brew coffee as well as fresh pastries and sandwiches.
  • Moamoa Hawaian Fish House

    ***This venue is scheduled to open 11/1/19. Please note restaurant opening dates are subject to change at any time without prior notification***

    Discover our Kauai dining with a delicious seafood menu, featuring upscale Pacific Island cuisine with an open-air setting and gorgeous ocean view.

  • The Crooked Surf

    Located oceanfront and poolside, just steps from the beach. Featuring a menu, featuring a menu of light fare and signature cocktails in a tropical environment.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 744 reviews
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Not the best

    Overall, the room was large, nicely appointed, with a beautiful view of the ocean and sunrise. The hall of our building, especially outside the ice machine/ laundry area, the elevator, and the entry smelled awful. It smelled like a garbage bin that had been out in the heat for a while. Every time we entered the building, the smell took our breath away. The elevator and hall were very dirty and someone spilled granola or something right outside the entry to the elevator and it never got vacuumed anytime over our last 3 days. It was still on the floor when we checked out and it was obvious so the housekeeping staff could not have missed seeing it. The food that we had at the tiki hut by the pool ( nachos and chicken fingers were below average but the poke bowl had good tuna but was mostly plain white rice with no soy or seasoning. We would not stay at this Sheraton location again for all the reasons mentioned.

    Mar 22, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Maria a d Micah did a great job

    Maria and Micah at the front deck went to a lot of trouble to help us extend our stay. They are clearly customer focused and left us with a great impression of this resort. Beautiful grounds, great service and a wonderful room. Highly recommend.

    Mar 10, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great Guest Service

    Virgie at the reception desk was very helpful when we checked in. We were there for my husband’s birthday and she put us in a fantastic suite (437). It exceeded our expectations! We enjoyed our stay despite the rain and we will be back on our next visit!

    Mar 10, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Nice hotel but isolated

    The check in statt was friendly, but had to ask how to get breakfast benefit we paid for. Room was nice, but the pillows were flat tires...all 4 of them. The hotel room was nice with a very small balcony. Only one real restaurant on property and 2 snack bars to choose from. Nothing is really close by within walking distance, especially for a person with mobility problems. Hotel should have wheelchairs or mobility scooters available, or even a golfcart available to get around to nearby restrauants and shopping. The bicycles were a nice touch if you can ride one. If your older and have trouble getting around, stay somewhere else.

    Mar 09, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Kyle rocks

    Kyle was the best person ever He genuinely made our trip, he was as so incredibly welcoming and personable I wish I would have a Kyle in my life forever He recommended amazing hikes and boat trips that mage my Hawaii experience so much better I cannot thank Kyle enough I cannot wait to be back for Kyle

    Mar 06, 2025

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