Resort Details
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Amazing
From the moment we arrived at Sensira Resort in Cancun, we were blown away by the breathtaking views, luxurious amenities, and warm hospitality—but what truly made our stay unforgettable were the amazing people who took care of us: Elisa, Angel, and Samantha. Elisa welcomed us with such genuine warmth that we instantly felt at home. Her kindness and attention to detail made every interaction special. Angel went above and beyond every single day, always with a smile and ready to help with anything we needed—he made us and our kids feel like VIPs. And Samantha was simply outstanding—her energy, professionalism, and caring nature made a lasting impression on our whole family. Our family vacation turned into a cherished memory thanks to these three incredible individuals. The resort itself is stunning, with amazing food, pristine pools, and endless activities, but it’s the exceptional staff that sets Sensira apart. We can't wait to come back!
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Rodeo Grill rocks!
We had an amazing grill food dining experience at the Rodeo Grill! Special mention to Manager Carlos and Waitress Ana who went out of their way to customize the food as per our needs. The shrimp and chicken wings were just awesome!! Carlos even baked a special cake for our wedding anniversary :-) Great memories and a great customer experience. I would strongly recommend the Rodeo Grill and do meet Ana and Carlos :-)
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Excellent family vacation
This was our 3rd year in a row. The hotel is lovely with attention to detail. The staff can’t do enough for you. We were treated like royalty. The food at all of the restaurants was excellent! Service by the pool for drinks and light lunch was great! We will be back!
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Sensira familiar
Todas las instalaciones del hotel están limpias y de buen tamaño. Es adecuado para venir con niños pequeños, ya que las instalaciones están contempladas para ellos. En general el ambiente es sumamente familiar. Cenamos en rodeo grill steak house y el servicio proporcionado por el mesero Jesús y el encargado Carlos fue de primera al igual que los alimentos y bebidas. Es un hotel para regresar
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Estancia por Cumpleaños
En cuestión del hotel está muy limpio, sin embargo lo que no nos gustó fue que después de que cierran el bufete del almuerzo tienes que esperar 2 horas para que abran los de especialidad por lo que si sales tarde de la piscina no tienes que almorzar. Otro aspecto es que el bufete del almuerzo no hay variedad de comida ni complementos y el “Bufete” de snacks pésimo y sin variedad y todo tienes que ordenar no puedes servirte tu. Sin embargo los restaurantes de especialidad es muy buena la atención, la comida y ambiente . En especial el de Rodeo Grill que las porciones son sustanciosas y deliciosas y el servicio estuvo excelente, la atención que me brindó la mesera Ana estuvo 10 de 10 y el encargado Carlos estuvo igual atento de nosotros y como era mi cumpleaños me cantaron y nos dieron un postre especial flameado al momento.
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.