Resort Details
- VARIOUS BARSHalf Time Sports BarContemporary bar serving your favorite tropical cocktails whilst enjoying your favorite sports events.
RendezvousThe Rendezvous Bar sits at the middle of the cenote in the Lobby, designed to merge with nature with a combination of carved wood and the colors of sand and rock.
Sky BarRoof top & swim up bar serving your favorite tropical cocktails.
EdgewaterCentral bar serving your favorite tropical cocktails.
BEACH CLUB BARBarracudaBarefoot beach bar with magnificent ocean view with an exclusive beach club nearby. - VARIOUS RESTAURANTSOlioOlio brings a taste of authentic Mediterranean cuisine in both menu and design. Dine under the unique fishing net décor and jungle inspired wood décor
JasmineAn exotic Asian adventure with an eclectic fusion of delectable Peruvian cuisine. Experience natural stone and wood decor flowing inside to out on a spectacular terrace. Breakfast 7:00 a.m. – 11:00 a.m. *Exclusive for Preferred Club rooms..
Bluewater GrillOpen air dining in spectacular cenote-inspired, jungle surroundings with wood, rock and sand decor, Fresh seafood presented in a quiet and romantic setting.
Market CafeThe Market Café offers a casual atmosphere combined with contemporary relaxing decor offering succulent cuisine artfully displayed on rock and wood shelves framing the intimate dining area.
Barefoot GrillEnjoy light lunch specialties in a casual and relaxed setting.
VerandaEnjoy light lunch specialties in a casual and relaxed setting.
The GrottoEnjoy light lunch specialties in a casual and relaxed setting.Exclusive for Preferred Club.
Coco Cafe
BEACH CLUB RESTAURANTS
Seaside GrillGourmet salad buffet and à la carte international cuisine for lunch.
Willy’s PlaceEnjoy grilled favourites by the water.
RosewaterExclusive to guests staying at Casa Zamna.
- Car Rental Services†
- Concierge desk
- Currency exchange†
- Elevators
- Front desk
- Internet services
- Laundry/Valet service†
- Medical Facilities Service†
- Meeting rooms†
- Travel agency†
- Please contact the hotel for additional information.
† Fees may apply
- Golf †
- Scuba diving †
- Theatre †Seating capacity to 500 guests.
- Volleyball
- Beach †
- Water activities• Water aerobics• Water polo
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
1087 reviews
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Feb 21, 2025Beautiful resort, expected more.
Secrets Tulum is by far one of the most beautiful properties I've ever stayed at. There are many opportunities for improvement such as, better options for liquor, better entertainment, better quality of food, and there should be a buffet option for dinner. They serve Jim Beam which is extremely low shelf for the price you pay and standard for the Secrets chain. Fine dining was mediocre. Entertainment reminded me of cruise ship vibes.
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Feb 20, 2025Great couples getaway
My husband and I enjoyed our stay. Special shout out to Ariel and Sophia who conducted the bike tours. They were entertaining and knowledgeable. Blue Water restaurant was delicious and the chef was extremely personable. The staff at the spa was very attentive and what a wonderful spa it was. My feedback would be to have more shuttles working simultaneously to transport to the beach club. Overall, I would recommend this resort to others.
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Feb 20, 2025Go somewhere else
Safe your money. Food was subpar at best. The service was so slow. Just the unwillingness to assist was mind blowing. I’m a big tipper and just didn’t feel compelled to do so here. The inconsistency of things was astonishing. Highly disappointed.
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Feb 20, 2025Casa Zamna - excellent location, limited food and beverage options.
I stayed at the beachfront location, Casa Zamna. The location is absolutely incredible on a pristine stretch of beach. The only downside for staying at this location is the limited food options: Rosewater is the only dinner restaurant, and the bars close entirely at 6pm. Breakfast, however, was a highlight at Rosewater. The staff was wonderful: Benito, Alexis, and Carolina really stood out as particularly warm and welcoming. I would recommend staying at the main resort if you are trying to get bang for your buck for food. But, if you are happy to go off-resort for a meal or two, I definitely recommend the beachfront location. Taking a shuttle to the main resort was pretty easy, though it gets crowded after 2pm when guests are trying to get back from the beach. I was interested in checking it out so I went for an afternoon, and found it overwhelming to navigate. I'd probably just stay beachside next time or only go to the main resort for a dinner. I did not get to try any food at the main resort but heard it was better than the beachfront food options. My other minor complaint was the poor wine selection. Would be nice if they offered just one or two premium wines, or at least something local instead of cheap imports. For the price tag it would have been nice to have more options. Room was comfortable, not super private but quiet for sure. Overall, I would go back.
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Feb 19, 2025
We had a great time at Secrets Tulum!
We had a great time at Secrets Tulum! The hotel is beautiful, we loved the decor and style. The food exceeded expectations (we loved the dinner restaurants and starting our mornings with lattes from the coffee shop) and service was outstanding. Everyone was so kind - the staff was what made the experience. The spa experience was excellent - so beautiful, great service, great massage, and we loved the hydrotherapy. There were some little things that could be improved. The beach club was a bit small and the loungers were not very comfortable. The shuttle service to get there was ok, but at times there were long lines and you'd have to wait for multiple busses. Some of the hotel felt unfinished, but it looked like they were working on that. Overall, for the price we paid, we feel like we got good value for our money and we would go back happily.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee – (Leave Resort Fee information if travel is still current.)
Disclaimer : *The hotel doesn’t provide rollaway beds.*
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.