Hotel Overview
Location
Punta CanaProperty Information
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Hotel Details
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
917 reviews
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Nov 19, 2024Greatest time in the Dominican Republic
The bed was great and made it hard for us to get out of it. Alberly the bartender was the best ever. Every employee remembered my allergies. It was like being on vacation with family. We will be returning. The food was ok in the specialty restaurants. The buffet was better.
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Nov 19, 2024Not Worth the Money
Great property, hard working staff, poor food & terrible wine. Take your own as they rip you off for a standard Robert Mondavi Cab $60 USD which you can buy in the States for $10 & Canada $18. And this company possibly could get it for under $5. For the price they charge, they should be ashamed of themselves. Nobody will go hungry, there is lot's to choose from, but when you talk Secret's your expectation is 5 Star, and that should be for both Food & Property, not just the property.
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Nov 19, 2024
Secrets Tides Punta Cana
My husband and I just returned from Secret’s Tides. The resort is beautiful and the food was amazing with many options. The customer service was outstanding. Everyone was willing to help and answer any questions you have. We will definitely be going back.
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Nov 18, 2024
Our best trip to the Caribbean.
By far the best resort that we have been to in the Caribbean. It's very pretty and laid out well. Our room was great with an excellent king bed, no trouble sleeping. The best part of our visit was the staff such as our butler (Diego), and bartenders Juan, Kelvin, and Angel. The food and service was also the best that we have had of any of our trips to the Caribbean. Can't say enough about how great all the staff were.
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Nov 17, 2024Yeah Baby…
Overall a great experience. Friendly helpful staff. Decent food. Fantastic beach and pools. Rooms were spacious and comfortable. We sadly got a lot of rain but we made the most of it. Spent the entire time at the resort. Entertainment was amazing! They sure love there Drills haha (everyday they were drilling something). Special mention to Cindy at front desk, and Rosa at the preferred bar.
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.