Resort Details
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Vacaciones relax
Tenemos 8 años seguidos en mi cumpleaños para festejar, pero por primera vez tuvimos una desagradable situación, me comenta mi esposa que los baños de la alberca estabas sucios, sin papel de mano y no había jabón líquido para las manos, lo reportó en seguidas ocasiones y no lo hicieron caso, después se reportó con el concierge y la jefa del concierge, y el último día se topó mi esposa con el Sr Orozco de mantenimiento y él si hizo caso. Anteriormente cualquier detalle lo solucionaban inmediatamente, pero ahora no sé qué les pasó. Agradezco a David, José Luis, Gabriel, Berenice, Henry, Isidro y Kevin del Dragón, a César del Italiano, a Ángel, Uriel y Jorge de Carnes y obvio al personal de entretenimiento, en recepción a Armando por su apoyo y trato. Aún con esa experiencia, es uno de nuestros sitios favoritos
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Excellent
We loved this all inclusive, and all adults property! We had a beautiful room (junior suite). The ocean and bay view were gorgeous. We enjoyed the beach and pools. The specialty restaurants were really good! The entertainment in the evening was really fun with good variety! Overall we had a wonderful trip.
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Tight quarters don’t stay here
Rooms are gorgeous but hotel is extremely loud , at 5am the hotel room service knocked on what I thought was our door but it was the room next door ….that is how close you are to the next room. You hear rooms doors shutting all night it’s brutal…… The service is slow across the hotel. If you want a more sprawling resort go elsewhere. The live music is pretty awesome throughout the hotel.
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Excellent stay and amazing time
Firstly an huge thank you to our concierge team Bruce & Violeta on 22nd floor for making the stay so enjoyable. They went above and beyond to ensure our stay was enjoyed. Excellent stay at secrets the vine hotel, food was amazing, great choice of restaurants. Staff super friendly. A special mention to the staff at olio restaurant Marbella, Willian, Enrique & Humberto for making our meals extra special and enjoyable every day.
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Excellent stay
Excellent stay at secrets the vine hotel, food was amazing, great choice of restaurants. Staff super friendly. A special mention to the staff at olio restaurant Marbella, Willian, Enrique & Humberto for making our meals extra special and enjoyable every day. Also a thank you to concierge team Carlos & Manuel for making the stay so enjoyable.
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.