Resort Details
- Romantic Dining ExperienceFor your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.** The Romantic Dining experience is valid on all new bookings at select Secrets Resorts & Spas made now through December 22, 2021 for travel from now through December 22, 2021. Cost varies by location. With this package, guests will receive one Romantic Dining experience during their stay. The Romantic Dining experience can be arranged with the concierge upon check-in. Price is based on double occupancy, per stay. Blackout dates and restrictions may apply. This entire offer is based on availability. This offer is combinable with other promotions. Not applicable to group bookings.
- Various Lounges & barsSecrets Riviera Cancun offers 2 exclusive bars at Rosewater restaurant and at the Preferred Club Lounge plus 7 live it up chic bars and lounges at our sister hotel at Breathless Riviera Cancun, all serving unlimited premium international and domestic brand spirits.
Preferred Club Lounge:• Exclusive lounge with bar for the Preferred Club members serving fine liquors in addition to Continental breakfast, afternoon hot and cold hors d´oeuvres, & exquisite desserts.
*Please note: Secrets Riviera Cancun has free flow to all chic bars and lounges at Breathless Riviera Cancun. Activities and protocols may be subject to changes according to federal regulations.
After Dark (closed on Sunday):• During the day, catch the game and a refreshing beverage at the sports bar. At night, dance the night away at the nightclub
Deep; Swim-up bar :• Swim-up for cool and refreshing cocktails while a DJ plays the best mixes of electronic music and top 40´s.
Fizz Iced Champagne Bar* :• Exclusive champagne bar overlooking suspended DJ Booth.• Extra fee applies; not part of Unlimited-Luxury ® program
Foam:• Grab a refreshing beverage at this seaside bar• Delicious burgers, wood oven pizza and snacks served with views of the beach
Showstopper (Open during shows only):• Watch a live show at the theater bar while enjoying your favorite premium beverages
The Bar:• Enjoy unlimited premium international and domestic brand spirits• Hookahs with flavor menu
Twist & Squeeze:• Swim-up for cool and refreshing cocktails
Wink:• Cocktail bar offering direct access to the Energy Zone• Hookahs with flavor menu
*Limited availability and additional charges apply - Various restaurantsSecrets Riviera Cancun offers 1 exclusive gourmet dining option serving international cuisine at Rosewater plus 9 more trendy options at our sister hotel Breathless Riviera Cancun.
Rosewater (exclusive at Secrets Riviera Cancun) | Breakfast, Lunch, Dinner *Subject to weekly activities*• Exclusively open to Secrets guests for breakfast, lunch, and dinner• International à la carte menu for breakfast and lunch• Outdoor seating available with ocean views• Dress Code: Breakfast/Lunch – Resort Casual; Dinner – Casual Elegance• Seating capacity: 86
*Please note: Secrets Riviera Cancun has free flow to all dining options next door at Breathless Riviera Cancunas follows:
Barefoot Grill:• Delicious burgers, pizza and snacks served with views of the Xcelerate pool• Dress Code: Pool and Beach attire
Bites:• Enjoy small plates and taste a little bit of everything at this tapas restaurant, featuring a contemporary cool atmosphere while enjoying magnificent views of the Caribbean and the Energy Pool• Outdoor seating available.• Dress Code: Resort Casual• Seating capacity: 86
Coquette (Dinner):• Enjoy gourmet à la carte French cuisine in an elegant atmosphere• Air-conditioned. Wine cellar• DJ booth available.• Dress Code: Formal attire• Seating capacity: 90
Picante (Dinner):• À la carte traditional and gourmet Mexican restaurant• Air-conditioned.• DJ booth available.• Dress Code: CasualElegance• Seating capacity: 72
Silk City (Dinner):• Pan-Asian cuisine in an elegant atmosphere• 4 Teppanyaki tables (3 seats up to 8 people and 1 seat up to 16 people).• Air-conditioned with outdoor seating available.• DJ booth also available.• Dress Code: CasualElegance (Outdoor seating: Resort Casual)• Seating capacity: 90
Spoon (Breakfast, Lunch, Dinner, Late night bites):• Main buffet restaurant featuring a variety of local and international cuisines with four different stations• Air-conditioned restaurant• Dress Code: Casual Elegance required for dinner• Seating capacity: 224
Spumante (Dinner):• A menu serving a variety of gourmet à la carte Italian specialties• Air-conditioned.• Wine cellar• DJ booth available• Dress Code: Formal attire• Seating capacity: 96
The Nook Café:• This relaxing café offers delectable premium coffee and pastries in the morning and a wide selection of sandwiches and desserts in the afternoon and evening• Dress Code: Resort Casual• Seating capacity: 16
The Strip Grill (Dinner):• Premium grilled steaks and specialties with a view of the Caribbean Sea• Outdoor seating available• Dress Code: Casual Elegance required for dinner• Seating capacity: 86
- 24-hour front desk
- 24-hour room service
- Concierge desk
- COVID test onsite
- Doctor on call†
- Elevators
- Exercise gym
- Internet services
- Jacuzzi
- Laundry/Valet service†
- 24-hour front desk
- 24-hour room service
- Concierge desk
- COVID test onsite
- Doctor on call†
- Elevators
- Exercise gym
- Internet services
- Jacuzzi
- Laundry/Valet service†
- Meeting rooms†
- Pool
- Shops and commercial services†
- Spa†
- Theatre desk†
- Tour/sightseeing desk†
- Transportation†
- Please contact the hotel for additional information.
† Fees may apply
- Fishing †
- General †ACTIVITIES• Spanish classes• Golf (additinal charge)• Yoga• Bocce Ball• Horseshoes• Corn Hole• Bingo• Zumba Classes• Tequila Tastings• Massage lessons• Wine Tasting• Guacamole Lesson• Bottle Painting• Cocktail Classes
ENTERTAINMENT
• Live music• Weekly theme nights by the pool or on the beach (weather permitting)• Olé – Spanish Gastronomy with the best live Flamenco show• Quincho de La Viuda - Argentinian grill merged with the best Champagne• Gentleman – A Night of glamour with the best of Frank Sinatra, Dean Martin, Tony Bennett and more, at the Showstopper Theater• Taste of AMCuisine – A journey of flavors• Undersea – Best seafood at the Mexican Caribbean• Jazzy Night• Mariachi Night
Please note: Entertainment and protocols may be subject to changes according to federal regulations - Kayaking
- Pool †oGiant Hot TuboXcelerate pool
- Spa †RELAX SPA located next door at Breathless Riviera Cancun facilities. Rejuvenate at the relax Spa by Pevonia®, where a bevy of sumptuous treatments stimulate your senses. Our world- class Spa offers innovative treatments that combine both indigenous and modern techniques for a relaxing and rejuvenating experience. Offering a variety of specialty body treatments, massages, and facials to treat your senses, body, and mind to bliss.
- Golf location (onsite/nearby) †
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
1552 reviews
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Jan 28, 2025Nice resort but lacking a beach to swim at
Stayed for a week recently. Resort was in very close proximity to the ocean but lacked an area to swim. It's not the resort's fault. It is the area of the coastline that has likely seen storms destroy beaches. Seaweed and rocky soil. Didn't see anyone besides the lifeguard swim. The pools and semi-warm hot tub, make up for the lack of a beach. This resort likely succeeds because of the staff. Angeles cleaned our room multiple times daily. The Secrets' side had Steven, part of the entertainment staff, always keeping those poolside busy. He did a great job. Luis, the preferred lounge bartender, was superb. The staff on the Secrets side definitely keep vacationers coming back, especially those I mentioned.
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Jan 25, 2025Amazing trip
We have just returned from a week at this resort. The weather didn't cooperate with us but that didn't stop us from having a wonderful time! The grounds are just beautiful and the Secrets pool had such a relaxing and chill vibe which was exactly what we were looking for. If you're more interested in a party vibe then the Breathless side is where you will want to spend most of your time. As for previous people complaining about others for being chair hogs...that isn't how things operate at the pool. They have 2 lovely gentlemen that hand out towels and if you speak to them, they will put down towels for you on whatever chair you would like. They take your room number and will ask you if you would like that spot for the duration of your stay. There are plenty of chairs for everyone and loungers in the water also. We ate at French, Steakhouse and RoseWater restaurants and the food was superb! Our favorite was the RoseWater where you can have breakfast, lunch and dinner a la carte style, no reservation needed. Since it rained for the majority of the afternoon/evenings while we were there, we spent the most of our time at RoseWater where they have live music every evening and a wonderful bar! It was here that we met the most amazing staff! Alejandro, the manager, Luis and Jose, our 2 servers during our meals and Raul, the evening bartender. They were all a pleasure to meet! Greeting us every time we walked in with handshakes and smiles. Raul the bartender was a joy of a man, with over 20 years of bar experience, he is honestly the best bartender I've ever had! Ask him for a Mayan Martini, you'll thank me later! I loved them so much that he took the time to hand write the recipe down for me so I could continue making them when we returned home. Such a gem and we absolutely loved chatting with him every evening. All the staff at the resort are equally amazing but the ones we mentioned above are the ones we had the most personal interaction with. I wish them all the best in their lives. Much love from Shawn and Kelly from Canada! As a side note, if you're looking for a massage, there is a tent down the beach that offers them. I went for one during our stay and it was 75 US for a full body 1 hour massage. Probably one of the best massages I've ever had, seriously... Ask for Maggie!
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Jan 24, 2025Unsafe Resort!
My stay at Hyatt Secrets Riviera Cancun Resort & Spa was not what I expected, and I feel it’s important to share my experience to inform future guests. During my visit, I slipped and fell on a wet floor that had no caution sign present, resulting in a serious injury. This could have easily been avoided if proper safety precautions were in place. While the property is visually appealing and offers many amenities, my experience highlighted a concerning lack of accountability when it comes to guest safety. After the incident, I faced significant challenges trying to get the resort to provide adequate support. I was left to arrange my own transportation to the hospital and handle much of the aftermath on my own. I hope management takes this review seriously and implements better safety measures, such as ensuring wet floors are marked with caution signs, to prevent others from experiencing similar incidents. For potential guests, I recommend exercising caution and being aware of your surroundings.
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Jan 22, 2025
Amazing vacation
The venue was an exceptional location for a final year end celebration. The staff is exceptionally skilled and responsive in providing all the assistance you could possibly need. This is a five-star vacation. For sure I will come back here.
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Jan 21, 2025
Third year at Secrets
This was our third year back. We returned because of the atmosphere, food, staff and overall ways we were treated. We were not disappointed! Luis is a consummate bartender. So kind and knowledgeable making each and every cocktail with care. Jose, Adal, Fernando and Lino are my excellent servers at Rosewater. They are fun and attentive to all needs. Guillermo helped us every morning with setting up our pool lounges. We will definitely book again for next year
- Check In: 3:00 PM
- Check Out: 12:00 AM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel. student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.