Hotel Overview
Swim in the sparkling infinity pool, experience snorkeling or kayaking, be pampered in the Secrets Spa by Pevonia®, or practice your swing at the adjacent 18-hole Playa Mujeres Golf Course with complimentary greens fees.
Five gourmet a la carte themed restaurants, one buffet restaurant, two grills, and a cafe with no reservations required, will satisfy every taste. 24-hour dining also allows for late night eats at Seaside Grill, and room service allows for a comfortable night in. Seven fabulous bars and lounges await. Feel like going out? Indulge in Sip, Savor, and See, and enjoy food, drinks, and entertainment at select neighboring resorts!
Location
Quintana Roo, MexicoProperty Information
{{title}}
Hotel Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel
Customer Ratings & Reviews
TripAdvisor Traveler Rating
10772 reviews
-
Nov 25, 2024Best Resort Ever & Best Customer Service Around!
I went here for the first time and fell in love with Secrets! It is spectacular in every way! Also, Karen was my go-to server/Bartender! :) She was bartending on Friday, November 22nd, and made my trip! She was my go-to server daily because of her amazing customer service/energy! Thank you, Karen, for being you!! I hope you read this review! (^.^)
-
Nov 25, 2024Average resort
We have stayed in 5 star resorts in mexico before and this certainly wasn't 5 star in my opinion. Tired resort. Poor room service. Some restaurants we good such as the Japanese, our least favourite was the oceana. We paid for the privilege of using this for breakfast but we were not overwhelmed and only went twice. I don't think we would return.
-
Nov 24, 2024
Best vacation of my life
My partner and I went to Secrets. This was our first trip to Mexico. We completely enjoyed our time at this property. Staff were amazing and service was exceptional. Whats even better is the entertainment team at the resort that put on multiple activities during the day. From sports to dance lessons etc there is always something for everyone. Special shoutout to Memo for being awesome. He is simply the best. :) There were multiple restaurants featuring different cuisines and you could have access to the adjacent Dreams resort which was a lover perks. Special thanks to Herberth at Tides! I also proposed to my partner here and there was nowhere else i would have done it. Awesome property for you to relax, unwind and make memories with your closed ones.
-
Nov 24, 2024
Julio at Manatees bar
We are on day 9 of 14 here. First time at this resort, but have been at dozens of others. I will do a more in depth review when we conclude our trip, but wanted to take a moment to say that Julio, bartender at Manatees swim up bar, has been outstanding. Kind, professional, well spoken, with such a gracious attitude. We feel like we have made a friend who just happens to make our favorite drinks as well. Thank you, Julio. I know you are moving to another bar tomorrow. We will miss you!
-
Nov 23, 2024
Best resort ever!
Carlitos, Enrique, and Sexy Bryan made our trip. Best entertainment team from any resort I’ve been too by far! 10/10. Will be back next year! Great food, extremely polite staff, great drinks, and amazing views. Spa was also very good- great massages and hydrotherapy.
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.