Hotel Overview
Swim in the sparkling infinity pool, experience snorkeling or kayaking, be pampered in the Secrets Spa by Pevonia®, or practice your swing at the adjacent 18-hole Playa Mujeres Golf Course with complimentary greens fees.
Five gourmet a la carte themed restaurants, one buffet restaurant, two grills, and a cafe with no reservations required, will satisfy every taste. 24-hour dining also allows for late night eats at Seaside Grill, and room service allows for a comfortable night in. Seven fabulous bars and lounges await. Feel like going out? Indulge in Sip, Savor, and See, and enjoy food, drinks, and entertainment at select neighboring resorts!
Location
Quintana Roo, MexicoProperty Information
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Hotel Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel
Customer Ratings & Reviews
TripAdvisor Traveler Rating
10747 reviews
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Nov 19, 2024Honeymoon
My husband and I went for our honeymoon, it was amazing. The location, the food, the experience to remember. The staff was amazing. If you are going to visit, I recommend you look for the pool concierge, Jaime Lagunas. He was so helpful with the day to day information and activities. We also had the pool waiter named Cesar. He was the best. Always checked on us to make sure we had drinks and food all the time. The activity team was on point. We had a lot of fun, and we were never bored.
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Nov 19, 2024
Daniela is fabulous!
We stayed at Secrets Playa Mueres--Daniela from Entertainment was wonderful! Super friendly and energetic! Daniela was super helpful and informed us all day events and also evening entertainment. She lifted our spirits everyday with her wonderful smile!
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Nov 19, 2024
Enrique Entertainer
Enrique entertainer is super personable, friendly, open-minded. He gave us a warm welcome every day. Enrique ensured a good atmosphere/entertainment at the pool. He enjoys his job and radiates that. He is also open to learning new languages so that he can have a good conversation with the guests. I wish him all the best for the future. With Kind of regards. Bianca (From Germany)
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Nov 19, 2024
Hotel und Entertainmentteam top
The stay at secrets was very nice, the food very good and a huge choice of restaurants. Rooms very nice and always clean. The staff are always friendly and courteous. I will especially remember Enrique from the entertainment team, always very nice and a super likeable man. He is very open-minded and would like to learn new languages in order to be able to communicate well with the guests
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Nov 19, 2024
Great time!
The entertainment team was great, we had so much fun with Daniela, Enrique, Carlos, Jesús, and the rest of the team! Our favorite activities were the crazy game, bingo, music trivia, and the bike ride. Highly recommended all of the staff are super attentive.
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.