Hotel Overview
Secrets Maroma Beach Riviera Cancun offers Apple Vacationers Exclusive Perks! Enjoy perks like FREE extras, upgrades, and discounts you’ll only receive by booking with Apple Vacations. Please note, not all reservations qualify, so please read all conditions to see if you are eligible.
Secrets Maroma Beach Riviera Cancun offers adults 18+ an extra measure of romance and sensuality in an exquisite luxury setting. Immerse yourself in Unlimited-Luxury® where everything is included.
Ten magnificent restaurants and six fabulous bars will delight your senses and satisfy all your culinary desires. An amazing spa and spa garden, offering outdoor and indoor treatments, Jacuzzis, state-of-the-art fitness center, and premium cocktails ensure that guests are pampered and indulged.
Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property is Rainforest Alliance Verified, awarded for reducing their environmental impact within the resort and surrounding areas. Additionally, the resort participates
in programs such as MARTI - The MesoAmerican Reef Tourism Initiative, and Amigos de Sian Ka'an.
Location
Maroma BeachProperty Information
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Hotel Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Minimum check in age is 18 year round.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
23094 reviews
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Dec 19, 2024Secrets Maroma falls well short of 'Luxury'
Staff and room accommodations are very nice. But the Hyatt Maroma Beach is very overpriced for its quality of offerings. Poor selection and quality of drinks. Having stayed there, the value of the stay is around $400-$450/night, well below the price charged for the lowest quality room.
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Dec 18, 2024Best experience
Amazing staff, amenities, everything was perfect. Would recommend to any couples looking for a relaxing trip without much planning. We loved the private beach cabana and concierge! The food and drinks were incredible as well. Could not recommend more.
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Dec 18, 2024
Beautiful Resort Hotel, super friendly staff
We really enjoyed our 10 night stay at the Secrets Maroma Beach Hotel. Our room was well proportioned, the restaurants offer a range of excellent international food and there were plenty of sunbeds available. There is a variety of daytime and evening entertainment that will suit most tastes. The hotel is located about 20 km outside of Playa del Carmen, which adds a bit to the journey time if you want to go out on trips. We went out on trips to Chichen Itza, Rio Secreto and Tulum, but you can easily stay within the hotel and its grounds. The staff are all very friendly and go out of their way to help you. Nothing is too much trouble for them. The hotel is kept extremely clean and is well maintained. The hotel backs onto a sandy beach and you can comfortably have a bare foot 4 km walk on the soft sand. Depending on the wind there can be a lot of seaweed washed up on the tide.
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Dec 18, 2024
Preferred is a waste
Beach area was great, excellent service. pool area another story. No Preferred pool or jacuzzi. Pools were cold ,the bottom rough and impossible to find a seat after 11 am. Globalist do not receive any perks . Food is good for an all inclusive resort.
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Dec 17, 2024
Amazing hotel
This is the best all-inclusive hotel we have ever been to and the beach is beautiful! There were a couple of things that needed improving. Good: Cleanliness All staff Evening entertainment very good - the Mexican Evening, Element show, Hearts singing show and fire entertainers were all amazing. Restaurants, especially the French and Italian. The breakfast is to die for. The eggs and pancakes section are amazing. The lunch for burgers is fabulous. Not so good: Concierge. We requested and couldn't get a kettle for our room. What we read about concierge staff going out of their way, ours in our block didn't seem to make an effort. Broken sunbeds on the beach Not enough sunbeds around pool - hard to find any available
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.