Resort Details
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
9120 reviews
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May 02, 2025Bland food in all restaurants - needs an overview of their menus and taste
The facilities are good , pity about the bland food - tried all restaurants - for a 5 star hotel , quality of food is lacking the 5 stars - couldn’t say we had an amazing meal at any of their restaurants - coffee is poor - the classic Spanish cortado seems to be a miss here Food / head chef should review menus and actually try the bland food - needs a revamp of their menus / food
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May 02, 2025Great but could be greater.
Hotel Staff Fantastic. Entertainment OK, but only one hour each night. Had great view from room 212. Italian restaurant could do better with slections. Main Buffet: - Sparrows on bread. Spotted quite a few flies. Main Buffet service very poor except one or two senior staff who took pride in their work. One waitor dropped clean knifes a forks on floor. Then put them on table.
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May 01, 2025Wonderful stay
5 stars Wonderful stay, our 2nd visit to this hotel, nice rooms, especially the beds and pillow. Stayed as preferred guest. Carla from guest services welcomed us back for a second time, very friendly. Restaurants very nice with a range of fresh food being cooked for you.
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Apr 30, 2025
Lovely Hotel
Friendly welcome from the moment we set foot through the door. Easy check in process, taken to room and ensured everything was ready for us. Breakfast was easy. All staff were lovely and friendly. Room was spacious and plenty of sun loungers available during the day. Staff assisted with booking taxis and explained the local area to us. Small Local harbour is a 10-15 minute walk from hotel and had plenty of restaurants to choose from. This was also more peaceful than the busier port which is accessible with a taxi (10-15 minute drive) Only thing we were surprised about was the ‘Preferred Club’ as this wasn’t advertised when booking. But this didn’t affect our stay. Hopefully will return to this lovely hotel.
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Apr 30, 2025
Amazing
The room is spacious amazing amount of sunbeds and pools to use. staff are very friendly booking taxis for us to explore around. We was unaware of the preferred club for some of the photos shown for the presentation or gave us this option when booking online! So this can be abit misleading but other than that it’s been amazing xx
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