Hotel Overview
Secrets Cap Cana Resort & Spa offers Apple Vacationers Exclusive Perks! Enjoy perks like FREE extras, upgrades, and discounts you’ll only receive by booking with Apple Vacations. Please note, not all reservations qualify, so please read all conditions to see if you are eligible.
Enter a world of luxury and sophistication at the new Secrets Cap Cana Resort & Spa. Located just 20 minutes from the Punta Cana International Airport, this gorgeous resort boasts 457 beautifully designed suites, a magnificent beachfront, and the perfect setting for couples to rekindle that special romance.
With the Unlimited-Luxury® experience, you can enjoy limitless gourmet and a la carte dining (no need to make a reservation), unlimited top-shelf liquor, fruit juices, and soft drinks, 24-hour room service, daily activities, nightly entertainment, and more. Additionally, no wristbands are required throughout the resort!
When it comes to dining, a good meal is always top of the list. At Secrets Cap Cana Resort & Spa, you'll have your pick of five a la carte restaurants, a buffet, and a grill. Tempt your taste buds with the seafood options at Oceana, delight in traditional Mexican cuisine at El Patio, or taste French delicacies at Bordeaux. Other mouth-watering a la carte options include Italian and Pan-Asian. After your meal, head to one of six bars and lounges to indulge in a delicious cocktail.
Melt away stress at the Secrets Spa, where you'll receive decadent treatments, massages, facials, manicures, pedicures, and additional beauty services. Enjoy your services in an outdoor or indoor area, and be sure to take advantage of the sauna, Jacuzzi, steam room, and showers.
Whether it be daily activities like snorkeling and sailing, or nightly events like live music and theme parties, there is something for everyone at Secrets Cap Cana Resort & Spa!
Location
Cap CanaProperty Information
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Hotel Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
23697 reviews-
Christmas vacation
Excellent experience all around! Our butler, Miguel was very helpful and handsome! Service by Maria on the beach was wonderful! The main lobby entertainment was great- wish there was more seating. Met wonderful people! The pools are amazing- wish there were more stairs into and out of the pool.
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Relaxation in paradise
This place is paradise, we booked last minute after Sandals Barbados cancelled our trip at very short notice. Although that was stressful and a complete pain, I think it worked out for the best as Secrets Cap Cana was everything we wanted and more. The hotel itself is beautiful and the rooms are lovely, we had an ocean view and looking out every morning to watch the sunrise was wonderful. The staff cannot do enough for you, they are so much fun and you're never without a drink in your hand unless you choose to be. There were plenty of sunbeds around the pool and the pool itself was clean and at the perfect temperature. If you're total party animals then this probably isn't the place for you but we had fun at the bars in the evening and things tend to stop at midnight which was perfect for us. Our concierge Jason was fabulous, he whatsapped us each morning to tell us what events were taking place that day and always found us around the pool to check that we were alright. He arranged a cake and some champagne for my husbands birthday and nothing was too much trouble for him. I can't rate this place highly enough and will most certainly return.
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Amazing!
I recently stayed in the Preferred Club Bungalow Swim out Suites Oceanfront, and it was nothing short of amazing. The breathtaking views and luxurious accommodations exceeded all my expectations. I would like to especially commend Carlos Javier, my butler, for his outstanding service. He went above and beyond to ensure my experience was filled with memorable moments. His attention to detail, warm demeanor, and commitment to excellence made my stay truly unforgettable. This entire experience is something I will treasure for a lifetime. Thank you to the entire team for providing such a remarkable getaway. I look forward to returning in the future!
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Not the best experience
1) during transport to the hotel from the airport, the driver had his buddy shake us down to pay for waters. 2) check in was fine even though they don't seem to be tracking my Hyatt number linked to my UVC account, which I also emailed to them, and anything I told them over email had to be repeated or was ignored. 3) We were told by the Hyatt people that room upgrades were available and then UVC told us they wouldn't upgrade us because they thought we would like our rooms better and didn't give us a choice. 4) Our concierge only talked to my wife and wouldn't message me even when asked to. He pointed out that our room didn't have a stocked mini bar and said he would send someone to fix it. That never happened. 5) In fact, it didn't get stocked until right before we left, even thought I brought it up every day. We brought it up to the concierge, UVC, and the front desk. 6) There were some issues at the restaurants with some of the staff being rather rude, but that's harder to explain. 7) I went to check out at the front desk at 2300 and no one was there. I waited for awhile, and one of the employees had to go fish the employees out from the back where they had been hanging out laughing. He was very rude about it and said I couldn't have been waiting since he had been at the front desk the entire time. 8) The concierge said he scheduled our bag pick up, he did not. He did schedule it for 6506, where our guest were staying. They picked up those bags, which is great I guess. When I told the people at the front our bags were missing, the guy didn't really pay attention. He did eventually find the bags for 6506, our friends room, and then asked me if I "couldn't even recognize my own ****** bags," which is pretty wild since they weren't my bags nor did they have a tag from my room on them. Overall this resort experience was pretty awful and it's extremely doubtful we would want to ever suggest someone to waste money going here. But to make it worse: 9) Laura, the manager I talked to for UVC, took these complaints and apparently did nothing. Literally nothing improved and they never contacted us back or gave us any resolution before we left or since. Instead, she nominally listened and then did what appears to amount to nothing but give me this QR code. Mistakes I get, but seemingly doing nothing to resolve or acknowledge them is unacceptable in my opinion.
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5 star service/experience in place of 5 star restaurants
Top notch service! Friendly and happy faces that were very eager to be accommodating no matter where you were on the resort. Despite the bland food that was available, the service, the spa, the pools, the beach and views made up for a few meals that were just meh. Also, a great variety of delicious and strong cocktails!
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.