Hotel Promotions
Non-Refundable Category
This category is non-refundable at time of booking. This supersedes any other hotel cancel policies.
Applicable Dates:
Booking Dates: 09 Mar 2020 to 31 Dec 9999
Travel Dates: 09 Mar 2020 to 31 Dec 9999
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Various Lounges / Bars
    - Barracuda.
    - Desires.
    - Halftime. 
    - Manatees. 
    - Rendezvous (Closing Time - 12 AM)
    - Showtime. 
    - Sugar Reef. 

    Open during main show with beverage service, hours may vary.

  • Various Restaurants

    - Barefoot Grill.

    - Bordeaux.

    - Coco Cafe - Coffee and snacks.

    - Himitsu - Pan-asian cuisine. 

    - Market Cafe - International buffet. 

    - Oceana - Fresh seafood. Casual Elegance (Open Time  6 PM)

    - Portofino - Italian cooking. 

    - Seaside Grill - Grill specialties. Casual Elegance required for dinner

    - The Patio.

On-Site Amenities
  • 24-hour front desk
  • 24-hour room service
  • Accessible rooms†
  • All-inclusive meal plan
  • Complimentary wireless internet
  • Concierge desk
  • COVID test onsite
  • Elevators
  • Pool
  • Shopping mall†
  • 24-hour front desk
  • 24-hour room service
  • Accessible rooms†
  • All-inclusive meal plan
  • Complimentary wireless internet
  • Concierge desk
  • COVID test onsite
  • Elevators
  • Pool
  • Shopping mall†
  • Spa†
  • Wireless internet connection in public areas
Off-Site Amenities
  • Meeting Facilities†
On-Site Wedding Services

† Fees may apply

On-Site Recreation
  • Archery
  • Bike trail †
    Enjoy tours to the yal-ku lagoon.
  • Fitness center on-site

    On-site amenities include: 

    Free weights.
    Fixed bicycles.
    Climbers.
    Elliptical.
    Fitness accessories (yoga mats, exercise balls, etc.).

  • General †
    •Indoor/Outdoor Activities:
    oAngry Birds
    oCooking classes
    oCornhole
    oCrazy game
    oCrossFit
    oLadder Toes
  • Non-Motorized Water Sports
  • Pool

    On-site large infinity pool, fun social pool, and a quiet pool just to relax.

    2 outdoor whirlpool tubs available. 

  • Tennis court
  • Volleyball
    Beach volleyball.
  • Water activities †
    Aqua Strong- AFAA Certified Instructor
    Kayak Tour
    Paddle Board Tour
    Pool Biking - AFAA Certified Instructor
    Water Casino
Off-Site Recreation
  • Diving †
  • Fishing
    Deep sea fishing.
  • Snorkeling

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_5.0 13430 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Beautiful beach

    The ocean was like bath water and a beautiful beach. The staff are extremely friendly and food was amazing! The atmosphere and layout is great and so many trails throughout the facility. I loved to see the wildlife in the jungle they have we’ll manicured .

    Jan 22, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Akumal Love

    Best Secrets resort we have ever stayed at. Everything was exceptional. We were Preferred Club members. Our room was beautiful, clean and had everything we might need. Our own concierge was a huge bonus. Laidi would text us daily with the day’s activities which was great. Always a smile and happy to assist with anything. We stayed in Bldg 3 which is close to beach. We didn’t use Preferred Club beach area as we much preferred the opposite end of beach. Less crowded and more sun! Alberto was our beach waiter who called us by name and was top notch. The food was fresh and we were never hungry. Top shelf liquor if you simply ask. So many specialty drinks to try. The pools were pristine and the perfect temp. Multiple hot tubs were a great option as the sun would go down in the afternoon. The fire oven pizzas poolside were excellent! We are early riser, so never had an issue with finding a place on the beach or by the pool. We went to the nightly shows, and they never disappointed. Great talent. I appreciated that all the activities in the evening were accompanied by delicious buffet food (but always different options). I cannot speak more highly of all the staff. It didn’t matter where you went or who you talk to. They were so friendly and you could tell they loved their job. We stayed five nights in January 2025. I would definitely go back!

    Jan 21, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Take the trip

    Amazing resort, unbelievable beautiful, and amazing staff. Food was mediocre, but aside from that amazing. Great drinks, staff is super friendly and always there when you need them. The most beautiful place we have ever been to, and swimming with the turtles was amazing!

    Jan 21, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing!

    The quality of the food was amazing. There was a great deal of variety for even the pickiest eater. The staff was welcoming and friendly, willing to answer all questions and respond to all needs. Rooms clean and comfortable. The resort is beautiful and well-maintained. Will be back!

    Jan 21, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Just book it.

    This place is top notch. We’ve done all inclusive before and this doesn’t feel all inclusive. It was high end food, drink, service, amenities all throughout the resort. The BBQ poolside daily was a highlight, plus the Coco Cafe 24 hours for coffee and gourmet snacks. We will 100% be back to this resort next year for our winter escape. The service was also beyond reproach.

    Jan 21, 2025
Hotel Advisories
  • Advisory-Important Information For Our Guests- Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
  • AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 


    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.


    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.


    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.


    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.


    Resort Fee – (Leave Resort Fee information if travel is still current.) 


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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.