Hotel Overview
Situated on sugar-white sand beaches aside crystal clear water, Secrets Akumal Riviera Maya offers 434 suites, each of which feature a privately furnished balcony or terrace, a Jacuzzi Tub, a fully stocked mini-bar, and more.
Resort features include three pools, which are highlighted by a swim-up bar and infinity pool, non-motorized water sports, a fitness center, and access to a world class spa. Once the sun sets, guests can enjoy a nightly show at the theater or dance the night away at the on-site nightclub.
Secrets Akumal offers a wide variety in dining, from Mexican classics at El Patio to the finest French cuisine at Bordeaux. With complimentary access to nine restaurants on-site, none of which require reservations, there is surely something to please everyone's taste buds.
Location
AkumalProperty Information
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Hotel Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee – (Leave Resort Fee information if travel is still current.)
Customer Ratings & Reviews
TripAdvisor Traveler Rating
13261 reviews
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Nov 19, 2024Amazing resort and incredible staff! Secrets Akumal 10/10
We had the BEST time at Secrets Akumal. You will be hard pressed to find something not right with this resort. Everything was incredible. The food is amazing, the resort is stunning and the beach is incredible. It was a truly amazing week. Entertainment team : we had so much fun with the entertainment team - special shout outs to Rene, Gabriel, Max, Abrahim and Carlos for so much fun with lots of pool and beach volleyball, pool basket ball and the crazy games!! thanks also Andrea for a wonderful bike ride tour and guacamole class, and Gina for a really fun movie quiz and Isabel for fun classes. Reception: special mention to Diego who helped me get some antibiotics ordered and delivered, much appreciated. Pool team: huge thanks to Israel for always being so happy and helpful with drinks and food everyday! Asian restaurant: thank you Adolfo for a wonderful Teppanyaki experience! The staff especially are wonderful and really made our trip. The servers in all restaurants, breakfast and pools were incredibly hospitable and worked super hard - as do the ground staff, bell boys etc. You see everyone working so hard in the heat and always happy to say hello to you. We will definitely return to Secrets Akumal. We had a great experience and was faultless in our eyes.
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Nov 18, 2024
Sun, Sea and Cenotes
Not 48 hours back in the UK and already I am desperate to get back to Secrets Akumal. I'm not one for writing reviews but I felt that anyone debating whether or not visit.. YOU MUST! Upon arrival, we were greeted with a glass of prosecco, checked - in and given an overview of the hotel and restaurants by our concierge, Diego. Off to a good start! Anyone travelling from the UK/ Europe knows that with the time difference, you're up early the next day! Walking along the crystal clear waters of the hotel beachfront of Akumal (Mayan for turtle - quick clue) you get to see how beautiful it is. The hotel offers a snorkelling trip just off the beach to the see the turtles. Its not IF but WHEN... its incredible so see in their natural environment and worth booking! You can grab a snorkelling kit from the hotel also and venture out on your own if you want to chance it. In the evenings, we sampled the many restaurants but calling out Portofino (Italian) and Bordeaux (French) as our favourites. If you go for the steak grill - wear your big pants as they are pretty big and cooked amazingly! There are an array of shows throughout the week and live music in the lobby bar if you want to chill. Desires however, the club, for the one bight we could manage to go BIG! Throughout or 9 days, we enjoyed every moment. But for us, what makes a hotel is the people. Everyone of the resort team made the stay for us unforgettable. A HUUGE call out to the entertainment team down at the activity pool. Maximillion, Reme, Ibrahim, Gina, Andrea, Isabella and of course, Gabriel! My partner and I jumped in, quite literally, to everything on offer. Volleyball, Pool Volleyball, Crazy Games, Guacamole sessions and of course, the pool bar! Shout out to Israel on the pool service who kept our drinks full! We had such an incredible time and will certainly be back in the future ! Thank you Secrets Akumal Team!!
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Nov 18, 2024
Love Secrets Akumal
This was our second time at Secrets Akumal! We really enjoyed our first time and the second time was even better. We have been to many resorts throughout Mexico and have never done the same one twice so I think that speaks for itself. The grounds are beautiful, the food and drinks are great, the staff is always helpful (loved our concierge for building 5 Diana). The beach is superb. It was our anniversary trip and they made us feel special on multiple occasions - the sign on our door, waiters at the restaurants knowing it was our anniversary and bringing out special deserts, etc.
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Nov 17, 2024
Partial ocean view room - AMAZING service
From the minute we walked into the resort I KNEW we chose the right one. The service was amazing. We were given a tour of our suite and introduced to the people who would help us during our stay. The food was amazing and the coffee was strong. My favorite place to dine at was the seafood spot called Oceana and of course Coco Cafe. We got an ocean view room and it was PERFECT. The amenities and non-alcoholic drinks were DEVINE! i could float in the pool drinking strawberry margaritas all day. It was such a beautiful time and i'd def will be back.
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Nov 17, 2024
Absolutely exceeded our expectations
This is the first time our group has been to Mexico (and an all inclusive) and our time at Secrets Akumal was incredible. I could rave about literally everything - the food, the drinks, the service (shoutout to Johanna for amazing "mystery" drinks), the rooms, the ambience and the entertainment. We didn't feel the need to leave the resort at all because of everything that was offered. We will definitely return and highly recommend!
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.