Hotel Overview
The Treasure Island Water Park is every kid's dream! Sun-splashed thrills await on the waters of this aquatic adventure land. With plunging water slides, cascading waterfalls, towering water castles, and a giant pirate ship, this tropical waterscape offers up a wet and wild family adventure unlike any other. For tadpoles and new swimmers, supervised baby and kids' clubs are offered, with special activities designed just for them.
For adults wanting to escape to a sanctuary of relaxation and well-being, Seadust Cancun Family Resort has a variety of treatments and massages designed to soothe the body and mind. Purify yourself with the relaxing treatments, facials, body wraps, and hydrotherapy.
Whether you're in the mood for drinks and snacks by the pool or a sumptuous steak, seafood, or sushi dinner, dining well and often is one of the many pleasures of an all-inclusive vacation at this resort. From casual family restaurants to beachfront bars, Seadust Cancun Family Resort has the perfect restaurant for any taste and occasion. Theme nights are also available at Magnus Restaurant, offering buffet options that include Mexican, Oriental, Gala, Arab, and more!
Location
Cancun; Hotel Zone, On BeachProperty Information
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Hotel Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
6551 reviews
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Jan 03, 2025New Year Vacations
In general, the experience at the hotel was very good variety and good food, only in some restaurants with long waits. The best restaurants, Manhattan, Big Ben, Agave. The rooms were large and comfortable and a very good option for snacks The creperia and Cactus We have a good celebration in the Pool Party for New Year 🥳🥳🥳
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Jan 02, 2025Choose a different resort.
This hotel does not deserve the 4+ stars it’s rated. The amenities we choose the hotel for were closed part or all of the time. The food made all family members sick. The smell coming from the hallways made us gag daily. The rooms were never properly cleaned, even after asked to be disinfected after we got sick. The noise on the side of the building with even numbers kept us up all night( emptying bottles, trucks coming and going, doors slamming). The pictures of the hotel were either taken 25 years ago, or were photoshopped heavily. The bar staff and entertainment staff around the pool were a shining light. Otherwise, it was memorable for the wrong reasons.
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Jan 01, 2025Beautiful Resort Marred by Widespread Illness
Nice place with yummy food, great rooms and friendly staff. However, the pool was pretty cold in December as it had no heating and the ocean waves are huge. The biggest problem was that everyone got sick with a gastro. Speaking with other guests it seems the virus was widely spread. Within a day of staying at the resort the sickness had ruined the vacation despite the precautions we took such as not drinking tap water or eating raw or spicy local cuisine. Unfortunately, the family was stuck in bed and couldn't enjoy the buffet.
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Jan 01, 2025
Terrible food and service was awful all week
The hotel and room is fine but the food and service is terrible. Even the restaurants that line up are very poor quality food. The service is way below expectations and there are far too few chairs at the beach. Spend your money on a better place. This is a very poor all inclusive
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Dec 31, 2024Great Family Spot
Great beach, great food, great service. The beach was awesome. White sand, water was phenomenal. The buffet was top notch 3 meals a day. Good variety of restaurant options. Room was very comfy with an awesome ocean view. The staff were all super friendly and the hotel was very classy. Very good value for the cost in my opinion.
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.