Resort Details

OnSite Dining
  • Restaurants
    Treat your taste buds to a flavor sensation as you feast on eclectic cuisines from around the world at our 9 restaurants, 8 a la carte restaurants and 1 buffet included.


    Agave | Mexican Cuisine

    This restaurant provides the authentic culinary experience of Mexico. Enjoy the fusion of Mesoamerican cooking that combines old-world Spanish recipes with a mix of European cuisine. Regional selections like Oaxaca cheese and Mexican herb oil are feature ingredients of favorite dishes. This restaurant offers gluten-free selections.

    Dinner

    Dress code: Evening Casual


    Armadillo | Tex-Mex Cuisine

    Your authentic Tex-Mex experience awaits! Set by the pools of Diamond Club, this open air fusion restaurant provides the perfect setting to enjoy authentic favourites like sizzling fajitas or fresh grilled seafood and delectable hickory smoked meats.

    Lunch: For Diamond Club guests only
    Dinner

    Dress code: Evening Casual


    Caribbean Grill | Caribbean Cuisine

    This restaurant serves up authentic Caribbean-style dishes just steps from the sand with a panoramic view of the ocean. Menu includes nachos, grilled chicken and refreshing sorbets. It also features a special kids section for family-friendly daytime snacking without having to leave the beach.

    Lunch, Dinner

    Dress code: Evening Casual


    Gourmet Marche | International Buffet

    Discover the freshest local ingredients and enjoy a wide selection of local and international flavors served at the stations of this buffet restaurant, also offering fresh fruit juices, a special kids buffet area and healthy options.

    Breakfast, Lunch, Dinner

    Dress code: Evening Casual


    Hunter Steakhouse | Authentic Steakhouse

    This unique restaurant offers guests a grand steakhouse experience. Watch chefs in the open kitchen as they perfectly prepare your steak. Also, our onsite sommelier can suggest a pairing from our magnificent Cava Wine Cellar*, a feature of this stylish a la carte restaurant. Cava Wine Cellar Dinner is available for celebrations or private dinners ($).

    Dinner

    Dress code: Evening Casual


    Taj | Indian Cuisine

    Taj features modern and refined Indian cuisine with a varied selection of meat, seafood, and vegetarian dishes in an upscale and relaxed setting. From classic items like Butter Chicken and Vegetable Biryani to sophisticated renditions of new Indian dishes, there’s a world of aromatic flavors to satisfy your taste buds.

    Dinner


    Zen | Japanese Cuisine

    Impressive design sets the mood for an authentic teppaenyaki experience. Also, explore the best of Japanese cuisine and fresh sushi at this a la carte dining experience.

    Dinner

    Dress code: Evening Casual


    C/X Culinary Experience ($) | Chef’s Table

    Pleasing to both the eye and palette, a vibrant menu is sure to create a memorable adults only (aged 15+) dining experience as your personal chef takes you through seven courses with musical selections to accompany each dish.

    Dinner

    Dress Code: Evening Elegant

  • Various Bars/Lounges
    Our guests are never too far from refreshments. From the lobby to the beach and the swim-up pool bar to the martini bar, we’ve got a wide selection of specialty cocktails, international and local brand liquors, beers, and house wines.

    There are 12 Bars

    -SCORE Sports Bar and Lounge
    -Lobby Bar
    -Martini Mix
    -Tides Beach Bar
    -Diamond Club™ Lounge
    -Diamond Club™ Beach Bar
    -Sands Beach Bar
    -Nautica Beach Bar
    -XS Disco Bar
    -Dips Swim-up Bar
    -Chill Swim-up Bar
    -Encore Swim-Bar
On-Site Amenities
  • 24-hour room service
  • ATM/Cash machine†
  • Bell staff/porter
  • Business center†
  • Butler service†
  • Children programs†
  • Complimentary wireless internet
  • Concierge desk
  • Currency exchange†
  • Exercise gym
  • 24-hour room service
  • ATM/Cash machine†
  • Bell staff/porter
  • Business center†
  • Butler service†
  • Children programs†
  • Complimentary wireless internet
  • Concierge desk
  • Currency exchange†
  • Exercise gym
  • Health club
  • Laundry/Valet service†
  • Pool
  • Restaurant†
  • Room service†
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Water sports†
  • Wireless internet connection in public areas
On-Site Wedding Services

† Fees may apply

On-Site Recreation
  • Children's program

    ClubHouse Kids Club - Supervised kids club for ages 4-12 years.

    Hangout Teen Club - ages 13-17.

  • Extensive health club
  • Motorized Water Sports †
  • Non-Motorized Water Sports
  • Pool
    There are 8 pools in this resort.
  • Spa †
  • Tennis court

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 21303 reviews
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Good

    The butlers service was excellent and very hands on. A special thank you to Julieta, Mauricio and Irving… However, the administration in terms of the financial payments and the insufficiency of the systems integrating is rather far- fetched. The onsite DJs need to be more flexible too. God service overall!

    Jan 23, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Not a 5 * but that’s ok if not expected!

    This is my 2nd stay, the 1st was in 2018, things have changed! I ignored the negative reviews and booked anyway as it was within my budget and availability. Would I visit again no. On arrival ( after a 10 hour flight from London and an another 2 hours getting through customs all you want and need is a shower food and somewhere to sleep. I got them all eventually but the room was not clean, there was hair on the bed, on the floor and in the bath. It wasn’t my hair so not a great start. I was able to order room service which is available for what feels like 24/7 so that was a huge tick, showered ( that area was clean) and went to bed. The next day a new day! I could have complained, but had no energy or desire to evoke negativity. Quality of food. It’s ok to be expected on an all inclusive deal a 3* at best. The staff! Some are friendly some are rude with an exception of tips tips especially in the mass eating area. I will make the most of my stay but wouldn’t recommend it.

    Jan 23, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Entertainment with David and Carla

    The entertainment live music at night was live music. It was amazing, especially dancing with David and Carla, they were amazing. They do tutorials while the music is going, so fun even by myself as a 22 year old meeting all kinds of people hehe. So fun

    Jan 22, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great experience

    The performance were spectacular! Love Karla, she was so awesome 😎 best part of the resort! Logistically, only issue with resort was the limited towels. Otherwise vibes were awesome. Lots of activities to do throughout the day with family and friends.

    Jan 22, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Entertainment and bar

    David in Entertainment is amazing!!! Great energy and personality. The foam parties were so fun! The Mexican show was so good. Rogelin good service in the bar was great and good pool, Miguel pool side good fantastic 😃😃😃😃😃😃😃😃😃😃😃😃😃

    Jan 22, 2025
Hotel Advisories
  • AdvisoryThe Environmental Sanitation Tax of a minimum 76 MXN (approx. $5.00 USD) per room, per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.