Hotel Overview
Set aside a white sand beach in stunning Montego Bay, the Royalton Blue Waters Montego Bay, An Autograph Collection- All Inclusive resort features everything needed for an excellent Caribbean vacation. This all-inclusive property features something for everyone with luxurious accommodations, reservation-free dining, premium drinks, and endless entertainment for guests of all ages. Experience All-In Luxury® with exceptional service and upscale amenities at Royalton Blue Waters Montego Bay.
Location
Montego Bay, JamaicaProperty Information
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Hotel Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
7135 reviews
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Nov 20, 2024Avoid at all costs
Got home today 19th November Where do I start. Arrived after a long flight from uk to be greeted by a film crew outside the entrance apparently some so called reality stars were arriving from a programme called jersey shores in the US. That was the beginning of a nightmare week. At reception we was not greeted by a welcome drink after a long trip. First impression of the room was good but found the tv was not working reported immediately, this was not sorted until our 5th day. Although they were aware we were travelling with a baby there was not one in the room on arrival then had to wait 4 hours with a tired baby that needed to go to bed. We were disturbed daily by this film crew around the hotel, no warning they were filming and they were rude. Actually moving everyone out of the pool so they could film a scene. Their language was really bad and I was there with my daughter and children, so much swearing..was concerned the children had been filmed I. The background. Food was tasteless, some of the restaurant staff rude, ran out of drinks and some items of food. We ate twice at the so called a la carte restaurants both times we had over 1 hour wait for the food and then it was very unremarkable. They ran out of wine!!!! There was building works going on around the pool and they closed the lazy river a couple of days into stay for more refurb work. The hotel offers free kayaking and snorkelling but went to the water sports area and was all locked up was told by one of the lifeguards it’s been closed for ages… grandaughter was very disappointed as was I. The door to take you out to the back of the hotel to get to pools and beach is a revolving door with a separate door on the side for pushchairs etc. this door was closed after day 1 with a sign saying do not use and was not fixed the whole time I was there, have you ever tried getting a pushchair in and out of a revolving door??? I got stuck in there with the push chair and the guest services staff just watched me struggle. The hotel is in the middle of nowhere and far from Montego Bay even though advertised as being in mo bay. We flew package with tui and the tui rep was crap not helpful, miserable etc annabel was her name, no welcome meeting etc.. I will be complaining separately to tui about this trip. This was my tenth time visiting Jamaica and will certainly go again because I love it here but will never go back to this hotel. All I was thinking was if this was someone’s first time here they would be put off from returning to this beautiful island. The hotel is supposed to be 5 star but it absolutely isn’t and is definable not value for money . We paid nearly £2k each for a week so not cheap. I work hard for my money and I am not a rich person. We travelled as a family with children and expected a fun packed week and was bitterly disappointed. Oh one more thing the entertainment is abysmal and the hotel has absolutely no vibe. Changed the entertainment without warning we all bought white outfits for the white party and this was changed with no notice or warning kids we’re disappointed If you are looking at going to Jamaica with your family avoid this place don’t say I didn’t warn you
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Nov 18, 2024Awesome bartender
Berry at the lobby bar is absolutely fantastic and entertaining. Bianca g is great as well. The Royalton hotel is great for family. The beach is beautifully and white sand. The people at the resort are great. Make sure to book you restaurants in advance.
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Nov 18, 2024
1st Time in Jamaica
My 1st time in Jamaica was spent at the Royalton Bluewater. The staff made a major impact on me and my husband. When you come the the Royalton as for Berry and Bianca G. They are guaranteed to show you a good time at the bar. 😉 We had a time every night!
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Nov 18, 2024
Avoid if you are expecting a 5 star hotel.
I have never been so disappointed about a hotel in my life. Firstly, 95% of the staff are rude and unhelpful, they’re not approachable whenever you do ask for something they expect a tip. There is on going work at the pool area which isn’t a pretty site and an inconvenience to get around. The entertainment is rubbish, we were looking forward to the white party which didn’t happen. The chairs for the entertainment are set out like a classroom. There is no vibe at the hotel during the day time, I have stayed in RIU’s in Jamaica, and this is by far the most boring hotel and most expensive out of all of them. The bars are always running out of stock, one afternoon there was no bottled water for over 2 hours in the scorching heat ( I have a baby with me). The hotel is advertised as Montego Bay, but it is a 45 minute drive away and there is literally nothing outside of the hotel. The closest supermarket / souvenir shop cost 60 USD return journey. My children were bored all week. The list could go on, if you want a fun filled holiday in Jamaica with your children, STAY AT THE RIU. AVOID AVOID AVOID
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Nov 17, 2024
Amazing trip thanks to all the staff
We went on a trip to let loose and enjoy ourselves and we definitely picked the right resort can’t express how great the staff has been the vibe team definitely brings the vibes Zaria and Malish are the vibes.. but all the staff has been super on top of everything our butlers Michael and Kimberly have checked in on us always making sure we have what we need as we get closer to going home I am realizing I am gonna miss the views and the people here
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