Hotel Overview

Riu Vallarta is located just nine miles from downtown Puerto Vallarta and directly next to the Riu Jalisco. Decor features charming art deco-style architecture with a modern vibe, perfectly suited to the needs of the discriminating travelers. True to RIU tradition, the resort offers endless activities, gourmet restaurants, and unmatched leisure facilities. RIU's legendary all-inclusive concept and renowned personalized service make the Riu Vallarta a fantastic and unforgettable destination for a well-deserved vacation. 


Two facilities, two times the fun! Guests of Riu Vallarta enjoy exchange privileges with Riu Jalisco (dinner restaurants excluded). Guests can enjoy access to both facilities, including activities and entertainment. Enjoy a relaxing afternoon at Renova Spa or take advantage of the fitness center and daily activities such as volleyball, table tennis, and an introductory scuba lesson in the pool.

Four restaurants serve delectable dishes. The buffet restaurant is sure to have something for even the pickiest eaters. Twice a week, special theme dinners are served. The gourmet, Asian, and Grill Steakhouse offer à la carte and buffet choices nightly. Snacks are available 24-hours a day, and the five bars, including a swim-up bar, serve unlimited drinks. Each guest room also has a stocked mini-bar and liquor dispenser. 

RiuLand Mini-Club features a playground and non-stop fun for kids ages 4-12. Adults can dance the night away at Pacha Disco. Entrance and drinks are included! Complimentary 24-hour WiFi is also available in the common areas of the resort (available in rooms for an additional charge). 

Location

Riviera Nayarit - Beach
Puerto Vallarta, Jalisco, Mexico - Gustavo Diaz Or : 9 miles

Property Information

Year Built: 2006
Last Renovation: 2019
Accessible rooms: 4
Floors: 10
Total rooms: 678

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Hotel Details

Amenities

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Activities

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Hotel Advisories

Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fee are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed
Early Departure Policy:
  • Early Departure Penalty: 1 Night Applies: Sunday - Saturday 04Jul24 - 23Dec26
  • Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec24 - 30Apr25
  • Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr26

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 8830 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Daughters wedding/Vaca

    My daughter's wedding and vacation for the family this was my first and I'm blown away by the hospitality and cleanliness and everything about this trip was wonderful I thank Puerto Vallarta RIU I will never forget!

    Nov 20, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Sunny and warm

    The main purpose was what is in the title. On top of it, great grounds (Jalisko is even better, the inside, paved area at Vallarta gets a bit stuffy), pools, beach, sea - less wavy then last year in December. My daughter complained that the food was not 5*, some restaurants were just smaller buffets, the dining room service was a bit slow. So much is wasted in food and spent on drinks and yet, there is one lousy volleybal, not even left for use at the court. Volleyball scheduled at 11am is right at the top heat of the day, make it available the whole day - same goes for ping pong/table tennis.l

    Nov 20, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent hotel.

    Can’t tell you how much we enjoyed our trip there. Hotel spotless. Always see them around cleaning, wiping and washing. Food was great. Staff pleasant and helpful. Edgar helped us a lot. Alexander one of the captains was accommodating. No shortage of drinks anywhere. Servers were everywhere in the building. I’ve cold water and cups all around the site for people. Nightly entertainment was great. A different theme every night, from Karaoke to riding a bull to the tenors. Restaurants presentation was exquisite. Only complaint was our pool had too many children splashing and screaming when there was a children’s pool already. Forgot to look if there was a separate adult pool. Besides that, we loved it and will definitely come back.

    Nov 18, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent service, nice people, clean, and fun.

    Enjoyed the resort very much. The staff is very friendly and helpful. The food is good but not great. It would be nice if there were more choices late at night.

    Nov 18, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Always Great Property

    This is the middle of the 3 Riu properties in Nuevo. We quite like it as much as the Palace Pacifico, the adults only and most expensive of the 3. For those not familiar, the property has one building in a “U” shape with a large courtyard and tables / chairs for the nightly entertainment. The restaurants, and bars are all off of the courtyard at the bottom of the building. Beyond the courtyard are 4 pools, including a swim-up bar, and the beach beyond those. Rooms: The rooms are contemporary and have all of the essentials to make your trip pleasant - A/C, ceiling fan, mini-bar, coffee maker, and large TV. The bathroom is bright, with a roomy walk-in shower. Keep in mind that there are no ventilation fans in the bathroom, so bring toilet spray. TV selection was standard fare for most Mexican properties with only a couple of English speaking channels. The balcony's 2 chairs and a table round out a good room experience. 

Food & Beverage:
The Buffet restaurant always has good food selection and very good quality. As with any resort, it is the busiest food area. We and most others we spoke to said, there was always something to be found in the buffet to eat. There are no traditional food and beverage servers around the pools or courtyard. It is basically self-serve for drinking. They do have an roaming beverage cart each day around the pools, usually featuring different margaritas. The swim-up bar and walk-up bar always have lots of staff so wait times are very short at each. minimal, so it’s a fine system. Smoking: Smoking was only allowed in a couple designated areas of the property which even as smokers, we applauded. As with everywhere, some smokers didn't adhere to the rules, but for the most part, they were few and far between. 
Staff: 
Every single staff member we encountered was top notch. Some standouts that we hope the Riu will recognize with this review: 

 New General Manager David was by his own admission, still getting his feet wet after only a couple of months, but as with his predecessor, he was there from morning to night, absolutely everywhere, making notes and talking with the staff. He was very nice and receptive on the occasions we spoke during our trip. 
Front Desk - Cynthia M. on the front desk is simply amazing. On every one of our visits, Cynthia has been an amazing representative for arriving guests and really sets the tone for a great experience. We can’t say enough about how wonderful she is and how we look forward to seeing her each day. Additionally, Nayeli is always quick with a smile and eager to help with whatever needed. She always remembers us and is quick to offer a genuine and warm welcome. These 2 ladies are amazing. Marco Polo one of the Bellmen, is just a delight anytime you walk by, offering a smile, handshake, a joke, and ready to offer assistance every time - wonderful gentleman. We will miss assistant Manager Gardenia who is off to Canada for a new job - good luck! Pool Bartenders - Pedro, Vanessa, Hektor, Abel and Juan Lobby bartenders - Teresa, Eduardo, Paula, Abel, Juan 

 The one negative of the trip had nothing to do with the property or staff, it was from a few guests each day who always forced others around them to listen to their music on their speakers rather than using earbuds. Please be polite and remember that others have also spent a lot of money to be there and enjoy themselves, not just you. Don’t wreck it for them by being self centred jerks. 
 Finally, remember to tip the incredible staff. We noticed lots of people doing just that, and it's wonderful. These folks really do appreciate it. To all of the staff at the Riu Vallarta we are lucky enough to call friends, see you soon!

    Nov 17, 2024

*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.