Hotel Promotions
Up to $1460 in Resort Credits.
Guests will receive up to $1460 in coupons per room towards the purchase of Spa Services,  Golf, Weddings, Photos, and Dining.  Additional details will be provided upon check-in at the hotel.

Important Information: 
Guests will receive coupons at check-in.  The total of credits is per room for guests 21 and older.  Resort credits are non-transferable, non-cumulative, non-refundable, non-combinable, and cannot be used on future stays.  Resort credits can be used as a discount only for selected services.  Credits cannot be exchanged for cash.  Promotion is subject to availability and can change without notice.  Restrictions may apply. 
Applicable Dates:
Booking Dates: 15 Dec 2023 to 22 Dec 2025
Travel Dates: 24 Dec 2023 to 23 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Up to $850 in Resort Credits.
Guests will receive up to $850 in coupons per room towards the purchase of Spa Services,  Golf, Weddings, Photos, and Dining.  Additional details will be provided upon check-in at the hotel.

Important Information: 
Guests will receive coupons at check-in.  The total of credits is per room for guests 21 and older.  Resort credits are non-transferable, non-cumulative, non-refundable, non-combinable, and cannot be used on future stays.  Resort credits can be used as a discount only for selected services.  Credits cannot be exchanged for cash.  Promotion is subject to availability and can change without notice.  Restrictions may apply. 

Applicable Dates:
Booking Dates: 15 Dec 2023 to 22 Dec 2025
Travel Dates: 24 Dec 2023 to 23 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Honeymoon Inclusions.
Guests celebrating their honeymoon with us will receive 
- Surprise welcome gift in the room
- Small bottle of Tequila
- King Bed ( subject to availibilty)
- Late Check out (subject to availibility at time of departure)
Complimentry upgrade to next availiable room category ( subject to availibility and upon request)
- $35 Spa Credit for a selected service in "Specials for couples" category (120 min)

To receive this offer, just enter "HONEYMOON" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information:  Proof of marriage must be provided at check-in. Emission date of less than 90 days
Applicable Dates:
Booking Dates: 27 Jun 2024 to 23 Dec 2026
Travel Dates: 24 Dec 2024 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Exchange Privileges

Guest will have access to all bars, lunch and snacks at Riu Yucatan and Riu Tequila.

Important information: All of the above information is subject to change at any time without prior notice. More information will be provided upon check-in. Breakfast and Dinner must be taken at the booked hotel. Transportation is not included

Applicable Dates:
Booking Dates: 28 Jun 2022 to 23 Dec 2026
Travel Dates: 24 Dec 2022 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities

All meals, snacks, local and imported alcoholic and non-alcoholic beverages in all hotel bars and restaurants.   

Snacks and drinks 24 hours a day.  

Regularly refilled minibar and liquor dispenser in the guest rooms. 

In-room safe.  

Free sports, activities and entertainment programme as described. Activities include: kayaking, bodyboarding, snorkel gear, 1 scuba tryout in the pool, RiuFit program, beach volleyball, pedalos ( paddle boats) 

Free use of wellness facilities (gym)  

Free entry to the discotheque at Riu Tequila (drinks included). Must be 18 years old.  

WiFi throughout the hotel. 

Daytime entertainment for adults  

Live music shows & Riu entertainment  

Riu Get Together Party at the Riu Tequila hotel  

RiuLand Kids Club for ages 4-7 and 8-12 

 

Additional Information: All hotel guests are required to wear an "All Inclusive" wristband for identification purposes.                
Applicable Dates:
Booking Dates: 28 Jun 2022 to 23 Dec 2026
Travel Dates: 24 Dec 2022 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Various Lounges/Bars

    - Ananá
    - La Cumbia
    - La Plaza
    - Las Olas

  • Various Restaurants

    - The Palms 
    - Jade Asian Restaurant
    - Traviata Italian Restaurant
    - Turquesa

On-Site Amenities
  • 24-hour front desk
  • Accessible facilities
  • Babysitting,Offsite†
  • Baggage hold
  • Bell staff/porter
  • Children welcome
  • Children's play area
  • Elevators Not Available
  • Exercise gym
  • Free parking
  • 24-hour front desk
  • Complies with Local/State/Federal laws for disabled
  • Babysitting, Offsite†
  • Baggage hold
  • Bell staff/porter
  • Children welcome
  • Children's play area
  • Elevators Not Available
  • Exercise gym
  • Free parking
  • Gift/News stand†
  • Golf, Offsite†
  • Housekeeping - daily
  • Internet services
  • Laundry/Valet service†
  • Lounges/bars
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Safe deposit box
  • Sauna†
  • Spa†
  • Wakeup service
  • Water sports†
  • Wireless internet connection in public areas

† Fees may apply

On-Site Recreation
  • Children's pool
    There is 1 children's pool on-site.
  • Direct access to a beach
  • Fitness center on-site
  • Motorized Water Sports †
    Jet skis
    Parasailing
    Waterskiing
    Diving
    Deep sea fishing
  • Non-Motorized Water Sports
    Windsurfing
    Sailing
    Kayaks
    Snorkel gear
    Introductory scuba lesson in the pool
    Paddle boat
  • Pool
    There are 4 pools on-site.  This property has swim-up bars. 
  • Sauna †
  • Spa †
Off-Site Recreation
  • General †
    Access to pickleball court at Riu Palace Mexico 
  • Golf †
    Golf course located within a mile of the hotel.
On-Site Attraction
  • On-Site Entertainment
    Access to weekly theme parties for everyone

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 8466 reviews
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Excellent beachfront hotel with plentiful food, great pools and views

    We booked into Riu Playacar at the last minute as the hotel we originally booked was unavailable. We are very grateful that we did. We have previously stayed at Riu‘s Palace hotels in the playacar area have always been impressed with themRiu Playacar is very similar without all the bells and whistles . It is extremely well organized with eight blocks of rooms each three stories high organized in a European Avenue format leading to the beach. At check-in we were given an upgrade an ocean front room in block seven The room was very well appointed with a fabulous view, overlooking the three pools and the poolside bar and restaurant The morning sunrise and the evening sunset was absolutely spectacular. The bird song in the mornings and views of the birds flying throughout the day were often mesmerizing. However, please note there are no elevators in the hotel and you should take this into consideration if you have mobility issues. There are three buffet restaurants for dinner. One is an international theme, one is Italian and the other is Asian. In addition, there is a Mexican and a steak restaurant that are à la carte. For breakfast there is a single buffet restaurant and a poolside buffet restaurant for lunch. In addition, there is a poolside café that serves hotdogs, hamburgers, etc. The food while not at. New York or Montreal foodie levels, is very tasty well prepared and plentiful. There is no chance anyone would starve at this hotel! There are numerous bars here, but not top shelf alcohol, as I always say after the third drink, you don’t really notice 🤣 There were numerous pool activities and parties throughout the week, but none were overly boisterous While we were at the hotel, we met many people from all over the world, including families with very young children There are three excellent pools, one of which allows you to swim full length so for those people who swim for exercise this is possible first thing in the morning. For those who simply want to seat on the beach, the hotel has one of the best beaches in the area with excellent sand as well as trees for shade. All of the staff were excellent! Very helpful and friendly throughout our stay especially Rosa, our housekeeper and Natalya our regular server Based on our experience, we would highly recommend this hotel to anyone who enjoys a family friendly beachfront hotel. More than this we will certainly return to this hotel again.

    Mar 09, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Nice place

    A great place for a week's holiday with the family. Very nice beach, cleaned every day. Enough sunbeds on the beach

    Mar 07, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing hotel - book it and you won't regret it !!!

    This hotel is absolutely wonderful. Nothing is too much trouble for the hard working staff and they all have a smile on their face. The hotel is spotlessly clean and the food in the buffet style main area is varied and delicious. The on site restaurants are really good too. The location is perfect. Right on the beach and there are plenty of loungers around the pool if you prefer to relax there. Drinks are named brands and the service is so quick. It is worthwhile tipping the waiters and bar staff a few pesetas if you can as it is really appreciated by them all. Me and my wife had an amazing time. I recommend you book the hotel if you are in any doubt as you won't regret it.

    Mar 06, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent resort

    Been at Riu Playacar 10 times now and have been completely satisfied every time!! Will be going back again next year!

    Mar 05, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Better than average

    Comfortable beds was huge compared to others we’ve stayed at. We didn’t use the liquor dispenser in the room but it was there and the mini fridge was stocked. You can’t go wrong with their dining and the beach was amazing. Don’t skip the swim up pool bar. It’s all around a fun resort. I would have given 5 stars if it had an elevator.

    Mar 05, 2025
Hotel Advisories
  • AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
  • AdvisoryThe state of Quintana Roo will be charging a sanitation tax of a minimum $33.94 Mexican Pesos, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 AM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

    Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

    Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Not Allowed
  • Early Departure Policy
    • Early Departure Penalty:1 NightApplies: Sunday - Saturday 04Jul24 - 23Dec26
    • Early Departure Penalty:2 NightsApplies: Sunday - Saturday 24Dec25 - 30Apr26

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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.