Guest will have access to all bars, lunch and snacks at Riu Yucatan and Riu Tequila.
Important information: All of the above information is subject to change at any time without prior notice. More information will be provided upon check-in. Breakfast and Dinner must be taken at the booked hotel. Transportation is not included
All meals, snacks, local and imported alcoholic and non-alcoholic beverages in all hotel bars and restaurants.
Snacks and drinks 24 hours a day.
Regularly refilled minibar and liquor dispenser in the guest rooms.
In-room safe.
Free sports, activities and entertainment programme as described. Activities include: kayaking, bodyboarding, snorkel gear, 1 scuba tryout in the pool, RiuFit program, beach volleyball, pedalos ( paddle boats)
Free use of wellness facilities (gym)
Free entry to the discotheque at Riu Tequila (drinks included). Must be 18 years old.
WiFi throughout the hotel.
Daytime entertainment for adults
Live music shows & Riu entertainment
Riu Get Together Party at the Riu Tequila hotel
RiuLand Kids Club for ages 4-7 and 8-12
Additional Information: All hotel guests are required to wear an "All Inclusive" wristband for identification purposes.
Resort Details
- Various Lounges/Bars
- Ananá
- La Cumbia
- La Plaza
- Las Olas - Various Restaurants
- The Palms
- Jade Asian Restaurant
- Traviata Italian Restaurant
- Turquesa
- 24-hour front desk
- Accessible facilities
- Babysitting,Offsite†
- Baggage hold
- Bell staff/porter
- Children welcome
- Children's play area
- Elevators Not Available
- Exercise gym
- Free parking
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Babysitting, Offsite†
- Baggage hold
- Bell staff/porter
- Children welcome
- Children's play area
- Elevators Not Available
- Exercise gym
- Free parking
- Gift/News stand†
- Golf, Offsite†
- Housekeeping - daily
- Internet services
- Laundry/Valet service†
- Lounges/bars
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant
- Safe deposit box
- Sauna†
- Spa†
- Wakeup service
- Water sports†
- Wireless internet connection in public areas
† Fees may apply
- Children's poolThere is 1 children's pool on-site.
- Direct access to a beach
- Fitness center on-site
- Motorized Water Sports †Jet skis
Parasailing
Waterskiing
Diving
Deep sea fishing - Non-Motorized Water SportsWindsurfingSailing
Kayaks
Snorkel gear
Introductory scuba lesson in the pool
Paddle boat - PoolThere are 4 pools on-site. This property has swim-up bars.
- Sauna †
- Spa †
- General †Access to pickleball court at Riu Palace Mexico
- Golf †Golf course located within a mile of the hotel.
- On-Site EntertainmentAccess to weekly theme parties for everyone
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
8466 reviews
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Mar 12, 2025Brilliant holiday
Our second visit to Rui playacar hotel in playa de Carmen. The hotel is just as good as last time. Staff are amazing and so friendly. Cleanliness is top notch. Lots and lots to do at this hotel and neighbouring Rui hotels and also with in the nearby vicinity. We did a Tui trip to Tulum and cenotes and Mayan village. It was really interesting and very well organised and Alan the tour guide was really informative. Brilliant holiday all round and will certainly consider returning again next year.
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Mar 11, 2025Great family trip!
We travelled with our 3 year old son; there was lots to do for him and was still relaxing for us parents ☺️ The resort is nice and small so getting around is not difficult at all.
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Mar 09, 2025
Excellent beachfront hotel with plentiful food, great pools and views
We booked into Riu Playacar at the last minute as the hotel we originally booked was unavailable. We are very grateful that we did. We have previously stayed at Riu‘s Palace hotels in the playacar area have always been impressed with themRiu Playacar is very similar without all the bells and whistles . It is extremely well organized with eight blocks of rooms each three stories high organized in a European Avenue format leading to the beach. At check-in we were given an upgrade an ocean front room in block seven The room was very well appointed with a fabulous view, overlooking the three pools and the poolside bar and restaurant The morning sunrise and the evening sunset was absolutely spectacular. The bird song in the mornings and views of the birds flying throughout the day were often mesmerizing. However, please note there are no elevators in the hotel and you should take this into consideration if you have mobility issues. There are three buffet restaurants for dinner. One is an international theme, one is Italian and the other is Asian. In addition, there is a Mexican and a steak restaurant that are à la carte. For breakfast there is a single buffet restaurant and a poolside buffet restaurant for lunch. In addition, there is a poolside café that serves hotdogs, hamburgers, etc. The food while not at. New York or Montreal foodie levels, is very tasty well prepared and plentiful. There is no chance anyone would starve at this hotel! There are numerous bars here, but not top shelf alcohol, as I always say after the third drink, you don’t really notice 🤣 There were numerous pool activities and parties throughout the week, but none were overly boisterous While we were at the hotel, we met many people from all over the world, including families with very young children There are three excellent pools, one of which allows you to swim full length so for those people who swim for exercise this is possible first thing in the morning. For those who simply want to seat on the beach, the hotel has one of the best beaches in the area with excellent sand as well as trees for shade. All of the staff were excellent! Very helpful and friendly throughout our stay especially Rosa, our housekeeper and Natalya our regular server Based on our experience, we would highly recommend this hotel to anyone who enjoys a family friendly beachfront hotel. More than this we will certainly return to this hotel again.
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Mar 07, 2025
Nice place
A great place for a week's holiday with the family. Very nice beach, cleaned every day. Enough sunbeds on the beach
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Mar 06, 2025
Amazing hotel - book it and you won't regret it !!!
This hotel is absolutely wonderful. Nothing is too much trouble for the hard working staff and they all have a smile on their face. The hotel is spotlessly clean and the food in the buffet style main area is varied and delicious. The on site restaurants are really good too. The location is perfect. Right on the beach and there are plenty of loungers around the pool if you prefer to relax there. Drinks are named brands and the service is so quick. It is worthwhile tipping the waiters and bar staff a few pesetas if you can as it is really appreciated by them all. Me and my wife had an amazing time. I recommend you book the hotel if you are in any doubt as you won't regret it.
- AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
- AdvisoryThe state of Quintana Roo will be charging a sanitation tax of a minimum $33.94 Mexican Pesos, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
- Check In: 3:00 PM
- Check Out: 12:00 AM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Not Allowed
- Early Departure Policy
- Early Departure Penalty:1 NightApplies: Sunday - Saturday 04Jul24 - 23Dec26
- Early Departure Penalty:2 NightsApplies: Sunday - Saturday 24Dec25 - 30Apr26
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.