Hotel Overview

Nestled along a vast expanse of pristine Jamaican beachfront, this splendid All-Inclusive resort combines old-world charm with modern convenience. Carefully planned to the last detail, Riu Palace Tropical Bay will surpass all expectations, offering an array of sports and activities, comfortable air-conditioned accommodations, and a selection of delectable dining options. 


Accommodations are junior suites and feature Free WiFi, a flat screen TV, a mini-bar, and liquor dispenser. Guests will love the Victorian-style decor, the pool area beverage service, the nightly entertainment, and non-motorized watersports. RiuLand Mini-Club provides activities and fun for kids ages 4-12. 


Sports and activities include table tennis, volleyball, windsurfing, sailing, kayaking, and body boarding. Every evening, the RIU staff puts on an entertaining show for its guests. Looking to dance the night away? Down the beach, at Riu Negril, Pacha Disco is open six nights a week, and entrance and drinks are included! There are also three pools, a swim-up bar, and a brand new area just for children! 


Dining options include à la carte specialties like Fusion, Japanese, and Grill Steakhouse. A traditional Jamaican Jerk barbecue is available six times a week. An assortment of snacks and lunches, as well as a patisserie and ice cream parlor are also available. For additional options, guests can walk down the beach to Riu Negril for more amazing snacks!

Location

Negril - Beach
Montego Bay, Jamaica - Sangster (MBJ) : 44 miles

Property Information

Year Built: 2001
Last Renovation: 2018
Total available rooms and suites: 452

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Hotel Details

Amenities

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Activities

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Hotel Advisories

Advisory JAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
Advisory Guest staying at Riu Palace Tropical Bay are able to use Riu Negril facilities. Guest staying at Riu Negril are not able to use Riu Palace Tropical Bay facilities.
Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.


Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed
Early Departure Policy:
  • Early Departure Penalty: 1 Night Applies: Sunday - Saturday 04Jul24 - 23Dec26
  • Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec24 - 30Apr25
  • Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr26

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 8106 reviews
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Rooms location.

    Can somebody provide info about rooms location and view from each room category ? Thanks in advance. We are planing trip to Negril in January or February 2025. We really like to stay in a room with pool view. Which buildings provide that kand of experience ?

    Nov 21, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Wedding Trip 2024

    We had our wedding at this Riu in November 2024, it was amazing to say the least. We had 50 people incl us stay on the resort and 13 people come to the wedding off resort. The staff are amazing here and the food is also amazing considering it’s an all inclusive resort (usually the food isn’t that good but the buffet even had lobster!) We had guests ages 9months to 75 years old and everyone had an incredible time. Thank you for making our wedding so special! I highly recommend this resort

    Nov 20, 2024
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Not the best experience

    I am very disappointed with my recent stay at your hotel. There were several issues that left me questioning the quality of the property and its service. Firstly, the lack of entertainment and nightlife was a major letdown. This is typically a highlight of resort stays, but it felt like there was nothing to do in the evenings. My experience with the rooms was equally disheartening. The first room I was assigned (in Building 1) had no working Wi-Fi, and the room phone didn’t work either. I was moved to a room in Building 2, but it was damp and smelled strongly of mold, making the stay uncomfortable. The challenges didn’t stop there. The morning after my arrival, I needed to work but couldn’t due to the lack of Wi-Fi in my room. This forced me to go to the lobby in search of a connection. To make matters worse, I was shuffled from one spot to another just to find a functional outlet for my laptop. This entire process was incredibly frustrating and unacceptable for a hotel. Another issue was the demeanor of the staff. While I encountered two friendly and helpful individuals—Chris at the front desk and Paradise from the entertainment crew—the majority of the staff seemed disgruntled and unapproachable. Overall, my stay was far from enjoyable, and I cannot recommend this hotel to others. Serious improvements are needed in both facilities and service.

    Nov 19, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent

    Food was great, beach and water amazing. It's a "small" cozy hotel ressort where everything is close by. Not a lot of animations or music for those who like something that move more. Personnally was happy with a calm vacation.

    Nov 19, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Wonderful resort

    Our top choice. Great food, beautiful beach and ocean, lovely pools and great staff. Couldn’t ask for anything more.

    Nov 15, 2024

*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.