Hotel Overview

The 24-hour all-inclusive Riu Palace Peninsula is located at the heart of Cancun. The resort is situated on a dazzling stretch of white sand beach and framed by tropical vegetation and crystal clear turquoise water.

Enjoy a day of relaxing by taking care of your body in the Renova Spa. There are a variety of treatments to choose from to relax the mind, body and soul. The gym, steam bath, and Jacuzzi are free of charge. Get your heart pumping with daily activities including volleyball, RiuLand Mini-Club, and watersports, including windsurfing, kayaking, and snorkeling. 

Whatever your taste buds desire, you are sure to be satisfied with a huge variety of cuisine, from local to international recipes. Buffets and on-the-spot cooking stations are available nightly and feature a theme buffet three times a week, and à la carterestaurants include Japanese, Fusion, Italian, Mexican, and a Grill and steakhouse. Recently revamped menus now offer a wide range of cuisine and finer ingredients at the à la carte restaurants, as well as the incorporation of a vegetarian menu in all restaurants. Enjoy a buffet breakfast every day with fresh, tropical juice. 

Live shows, music, and other entertainment keep adults entertained all day and night. Non-stop fun awaits at the other three RIU Hotels in Cancun! Guests staying at Riu Palace Peninsula have exchange privileges at Riu Caribe, Riu Cancun, and Riu Palace Las Americas (dinner dining excluded).

Location

Cancun - Beach
Cancun, Mexico (CUN) : 15 miles

Property Information

Year Built: 2011
Floors: 20
Total rooms: 562

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Hotel Details

Amenities

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Activities

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Hotel Advisories

Advisory ***Important Information For Our Guests*** Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Advisory The state of Quintana Roo will be charging a sanitation tax of $76.00 MXN (approx. $5 USD) per person per night occupied. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Service Charges
Maid: Included in vacation price.
Bellman: Included in vacation price.

*Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.*

Pet Policy Pets Not Allowed
Early Departure Policy:
  • Early Departure Penalty: 1 Night Applies: Sunday - Saturday 04Jul24 - 23Dec26
  • Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr26

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 8867 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    RIU always does it better

    As a radio show host in Colorado, I invite listeners to join me for group getaways to Mexico. The RIU properties always do a great job. Our most recent trip to the RIU Palace Peninsula in Cancun was superb. Great meals and friendly staff including bell captain Alex and doormen Also and Hector. Jay and Natayla (may not be correct spelling) were exceptional. Please thank them for me.

    Dec 19, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Best all inclusive vacation ever so far!

    As dedicated Barcelo Maya guests we decided it was time to try a different hotel brand and I found this resort at the Sunwing website. I checked out a bunch of reviews and also asked information at people I knew they went to Riu's before..and boy where they ever right...!! From checking in untill checking out the only thing I did was being overwhelmed of all the goodies and luxury you get for your buck..it just never stopped.. We had a few minor things in our room and it was fixed before we even had time to think about it. The room (villa) was large with a king bed, a bath tub, huge shower, separate bathroom, a fully stocked mini bar(daily!!), a liqor dispenser with 4 major brands and last but not least our own jacuzzi on the balcony. Room service is also included, we didn't use it maybe next time..😁. The grounds are spotless and kept clean all the time..beach is a little small, but enough beds to relax on. The food is honestly the best resort food I ever had, especially their buffets are amazingly good with so much to choose from. Last but not least is the service..the waitresses and waiters do everything to make sure your vacation is special...they work very hard every day and we thankfully tipped them generously. I do recommend this beautiful resort to anyone who wants to enjoy a RIU treatment or better said a RIU spoiler!!

    Dec 19, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Beautiful resort!

    What an amazing hotel. From the food, service and customer service!! Thank you to Angel and Diego at the front desk, Mara at the lobby bar, Martinez at the pool service,the cleaning staff and the concierge at the steak house ( sorry forgot your name). Thank you all for making our trip unforgettable. Until next time😀

    Dec 17, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    LOVE RIU PALACE PENINSULA

    I have visited RIU Palace Peninsula 20+ times in the past 18 years. We're planning another visit April.2025. Obviously I enjoy the resort. The staff is fantastic!!! Most have come to remember us. Thanks so much for another great visit.

    Dec 16, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    21 bound for Cancun

    21 person couples and friends group had a great time with no real complaints outside of uncomfortable beds in the villas and the villas could be a bit more updated. We would all recommend this resorts and we would all go again.

    Dec 14, 2024

*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.