Hotel Overview
Riu Palace Mexico abounds with European flourishes such as hand painted murals, floral ceilings rimmed in gold, and a tiny Spanish chapel. Splashing fountains, statues, gazebos, and wrought iron benches rest in a romantic courtyard beneath the shade of towering palms, while sprays of bougainvillea adorn slanted sun-shelters by two magnificent pools.
La Bodega, Don Julian, El Patio, and La Traviata restaurants offer specialty à la carte dishes and spectacular buffets. Recently revamped menus now offer a wide range of cuisine and finer ingredients at the à la carte restaurants, as well as the incorporation of a vegetarian menu in all restaurants. A lavish nightclub in whimsical design hosts nightly entertainment, and a pristine white beach along the mesmerizing turquoise sea promises to delight the senses and soothe the soul.
Deluxe and spacious guest rooms (mostly split-level) were renovated in 2012. All are beautifully decorated in rich wood and granite rose tile, offering a sitting area with mini-fridge and bar.
Endless amenities include waiter service at the renovated pool area, snorkeling, windsurfing, body boarding, kayaking, and scuba lessons in the pool! Riu Palace Mexico provides the best entertainment for adults and children. RiuLand Kids' Club offers activities for the little ones.
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Hotel Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy: Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Transfer Policy: A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information: Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Early Departure Penalty: 1 Night Applies: Sunday - Saturday 04Jul24 - 23Dec26
- Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr26
Customer Ratings & Reviews
TripAdvisor Traveler Rating
8374 reviews
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Dec 20, 2024Great To Be Back!
After 7 years since our last visit to the RPM it was great to be back and reconnect with some familiar faces! We were thrilled to see that Elena, Rigor & Amiel were still there, along with a few others we have gotten to know over the years, as these individuals always make our visits truly memorable. We were also very impressed with the entertainment crew and the job they do. These kids were very funny, engaging and quite talented - we truly enjoyed their stage productions, not to mention their energy & efforts to entertain down at the pools and beach. As always, housekeeping and the wait staff in the restaurants did an excellent job! The only noticeable drop in service was the bartending staff at the pool bar. Where they used to be fun & engaging, a good number of them seem disinterested and unappreciative of tips and would even ignore you at times. There were a couple I recognize that perhaps need a change of scenery. Pastor was a very good hire though - keep him and give him a raise! All in all though, we enjoyed our stay and look forward to our next visit.
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Dec 19, 2024Enjoyable stay
We really enjoyed our stay at the Riu Palace Mexico. The staff were superb and really friendly, the location was great and the food excellent. Will hope to visit again in the future...
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Dec 12, 2024
Beautiful views and great food!
Very clean, friendly and good food and drinks! All employees say hi and are welcoming, can walk to beach which was beautiful! The pools clean, a little cold but drinks warm you up!
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Dec 12, 2024
Sahagun Family
I’ve been to many RIUs and so far Palace Mexico has been by far the best!! Great performers for both adults and children. Huge shout out to Jessi and Marlén from RIULAND. We spent most of our time with our children at RIULAND and always looked forward to the kids show to see Kalu. All staff have been extremely helpful and polite. Extremely clean and the food options were exceptional!! Will definitely be going back and will highly recommend to friends/family.
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Dec 12, 2024
Wonderful
Everything was wonderful. We were on a couples trip with our friends for my 30th birthday. They even decorated my room for me without anyone asking which I thought was very sweet! Location was great and walking distance from food and shopping. Also a plus when we found out we could visit the other RIU hotels that were near us.
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.