Hotel Overview

Just steps from the shops and nightlife in Cancun, the adults-only (18+) Riu Palace Las Americas is the perfect place for an all-inclusive Cancun vacation. Step into a lobby that is beyond extravagant, with great columns rising to hand-painted domes in gold leaf and floral designs, a stained glass ceiling, Edwardian furniture in rich satin and extraordinary chandeliers.


All amenities are offered for the first-class traveler: a spa with a rooftop solarium and Jacuzzi, a lavish nightclub with live shows and entertainment, and high-end suites with luxurious furnishings. An infinity pool appears to flow into the turquoise sea framing a white sand beach. Activities include table tennis, volleyball, windsurfing, snorkeling, and more. 


Hailed for excellent dining, there is a selection of five à la carteor grand buffet restaurants. Recently revamped menus now offer a wide range of cuisine and finer ingredients at the  à la carte restaurants, as well as the incorporation of a vegetarian menu in all restaurants. Fine cuisine is served at Los Arcos Italian restaurant, Sakura Japanese restaurant, Tio Pepe Mexican restaurant, Krystal Fusion restaurant, and a Grill and steakhouse. Domestic and imported drinks are served 24-hours a day and the mini-bar and liquor dispenser in the rooms are restocked regularly.

Location

Cancun - Beach
Cancun, Mexico (CUN) : 15 miles

Property Information

Year Built: 2004
Accessible rooms: 3
Floors: 8
Total rooms: 372

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Hotel Details

Amenities

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Activities

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Hotel Advisories

Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Advisory The state of Quintana Roo will be charging a sanitation tax of $76.00 MXN (approx. $5 USD) per night per room occupied. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

Transfer Policy - A price may display when children stay free, if your vacation includes transfers to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

*Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.*

Pet Policy Pets Not Allowed
Early Departure Policy:
  • Early Departure Penalty: 1 Night Applies: Sunday - Saturday 04Jul24 - 23Dec26
  • Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr26

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 4881 reviews
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Fun night life/good food/calm clean-clear waters

    Traveled with friends, was apprehensive based on pricing but we were pleasantly surprised by food and night life provided by hotel staff! Riu parties were more like an interactive show than just a party! Something for everyone and lots of fun, very well attended and transportation was provided by hotel. Draw backs: hotel was dated and AC did not work well but staff and food were up to par. I would recommend for a more affordable adult all inclusive option when traveling with a group. Also close to the center of town and easily walkable to shopping, which is always a plus.

    Dec 23, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    First Cancun trip.

    Beautiful resort, food was good, facilities were very nice. As with any resort the employees complete the experience. Most remarkable were Diego and Santy at the Terrace/Terraza Bar, and Hanel at the Black and White Steakhouse. If you go to the pool parties at RIU Caribe make sure you get the Al Pastor tacos, probably the best thing I ate the whole trip!

    Dec 23, 2024
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Disappointing

    Very disappointing, dated hotel desperately in need of a refurb both in rooms and public areas. Also turned out to be a party hotel with loud music and loud young people everywhere and no where to escape. Loud music directly below the buffet made lunch time not a pleasant relaxing affair. Worse were all the ants on the sunbeds and Palappas, I am never bitten, but returned bitten to pieces. No sun for most of the day in the "quiet pool". Its many years since we have had to get up at 7 am to get a sunbed. Food plentiful but mediocre. Best restaurant was the Steak restaurant and a reasonable offering at Krystal. However the saving grace were the staff. Lovely helpful and smiling staff everywhere many of them Riu employees for many years. Connie in the bar, Enrique serving drinks by the pool and all the buffet staff and room staff, keeping the old place immaculate. Lovely beach, shame we had such high winds which made the sea quite difficult. However, that hotel is not for us, and we will not return.

    Dec 22, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    We definitely will be back.

    Very nice resort. We loved it there. The property is very clean and the food was great. The staff did a very good job in making our stay enjoyable. We will be back

    Dec 21, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Nice!!!

    Great place to stay! I really enjoyed the food, atmosphere and location. I will be back and recommend to my friends.

    Dec 19, 2024

*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.