Guests have daytime use of the following Riu properties: Riu Montego Bay and Riu Reggae. Guests may use the facilities at these resorts, including the beach, pools, and bars. Guests may also enjoy lunch at these properties. Restrictions apply and transportation is not included. Consult hotel upon arrival for more information.
Important Information: Exchange privileges are subject to change.
All meals, snacks, local and imported alcoholic and non-alcoholic beverages in all hotel bars and restaurants.
Snacks and drinks 24 hours a day.
Premium branded drinks throughout hotel
Regularly refilled minibar and liquor dispenser in the guest rooms.
In-room safe.
Free sports, activities and entertainment programme as described. Activities include: kayaking, bodyboarding, snorkel gear, 1 scuba tryout in the pool, RiuFit program, beach volleyball, pedalos ( paddle boats)
Free use of wellness facilities (gym)
Free entry to the discotheque at Riu Montego Bay (drinks included). Must be 18 years old.
WiFi throughout the hotel.
Daytime entertainment for adults
Live music shows & Riu entertainment
Turndown Service
"Splash Water World" water Park at Riu Montego Bay
Additional Information: All hotel guests are required to wear an "All Inclusive" wristband for identification purposes.
Resort Details
- Elite Club RestaurantA-la-carte restaurant exclusively for Elite Club guests.Dinner only. Reservation required.
- Jerk StationJamaican Jerk barbecue. Lunch only.
- Krystal
- A-la-carte restaurant serving fusion cuisine. Dinner only.
- Reservations required.
- L'AcquedottoItalian a-la-carte restaurant with starters and dessert buffet.Dinner only. Reservation required.
- Montego BayMain Buffet restaurant with live cooking stations, serving international cuisine. Breakfast and Dinner.
- SeasideBreakfast: Continental Breakfast BuffetLunch: Buffet with live cooking stationsDinner: A-la-carte Steakhouse. Reservations required.
- Various Bars/Lounges
- Vogue Lobby Bar
- Hanover, poolside bar with swim-up bar
- Aqua Chill-out beach bar
- Capuchino patisserie & ice cream parlor
- Elite Club exclusive Swim-up bar
- ZenA-la-carte restaurant serving Asian cuisine. Dinner only.Reservations required.
- 24-hour front desk
- 24-hour room service
- Accessible facilities
- Bell staff/porter
- Children not allowed
- Concierge desk
- Exercise gym
- Free high speed internet connection
- Free parking
- Housekeeping - daily
- 24-hour front desk
- 24-hour room service
- Bell staff/porter
- Children not allowed
- Concierge desk
- Exercise gym
- Free high speed internet connection
- Free parking
- Housekeeping - daily
- Lounges/bars
- Meal Plan Type: All Inclusive
- Pool
- Restaurant
- Spa†
- Water sports†
† Fees may apply
- General* RiuFit group fitness activities (several times a week)* Daytime entertainment programme (daily)* Live music, shows & Riu evening programme at Riu Montego Bay and Riu Reggae* Water park "Splash Water World", open 6 times a week at Riu Montego Bay* "Riu Party", theme parties at Riu Montego Bay, once a week* Free entry to "Pacha" discotheque (drinks included) at Riu Montego Bay, open 6 nights a week
- Gym
- PoolFree sun loungers, towels and parasols by the pool.
- Scuba divingIntroductory scuba diving lesson in the pool.
- Spa †Renova Spa with different treatments, beauty salon, hairdresser and massages.
- Volleyball
- Water activities †Kayaking, small Catamarans, Pedaloes, Stand-up paddle surfing, Snorkel equipment
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
4752 reviews
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Jan 28, 2025Kings and Queens of the Palace
Amazing stay at the RIU Palace! Already dreaming of coming back. Traveled from the UK with my boyfriend, both in our late 20’s. Over all beautiful hotel on a picturesque beach. One ‘negative’, other guests reserving sun lounges. This got progressively worse throughout our stay. People would be putting towels on loungers from as early as 7 am. It would be great if the hotel could look into a policy around this. Now the positives, only a 10 minute transfer from the airport, room was lovely, beautiful swimming pool, everything was impeccably clean, food was incredible! I’m a vegetarian and never struggled for food. Everything is labelled very well, and the kitchen staff are happy to answer any questions. The cuisine was very varied, I would say more catered towards the Americans, however there was always a wide selection of authentic Caribbean food for every meal. We did two trips, Duns river falls trip, booked through TUI, we loved it and shout out to our tour guide Kevin! And then a snorkelling trip, booked at the hotel, you literally get picked up from the beach at the hotel on the catamaran, couldn’t recommend this enough! Entertainment team were fab. We didn’t particularly get involved with the daytime activities, there are two swimming pools, one with entertainment and one without, so it’s easy to avoid if you want to. However, we were enamoured with the talent in the evening productions. Special mention to Bubbles from the ents team, made an effort to say hello to everyone around the pool, very friendly and a fab host on the mic. We would nip over to the ‘Riu Reggie’ to watch the teams dance shows, Rihanna really stood out, what a talent! And we have to shout out Lovelace from the buffet restaurant, cooking up pancakes with a smile! Patrick, one of the cleaner’s in the buffet restaurant and of course Alex, the waiter bringing us all our drinks around the pool and beach! Lastly Annette our friendly TUI rep! Thank you all for such a fabulous holiday!
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Jan 27, 2025
Everything was amazing!
Best service I've ever had at an all-inclusive resort. Resort and rooms were kept super clean, and service was available any time it was needed. Beach and pool areas were kept clean, and it was not an issue finding chairs at any point during the day.
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Jan 26, 2025
Awesome stay!
The entertainment crew was outstanding! We were very happy with all the activities they had. Great time!
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Jan 26, 2025Honeymoon stay
The service we received here by staff was excellent. Everyone was so kind and helpful! The rooms were a bit outdated and could definitely use renovation/remodelling as shower door wouldn’t close, doors were really loud when closing it behind you, etc. cleaning staff were also very loud in the hallways from 7am in the morning talking to one another so it was a disruption. Besides this though, i want to give a huge SHOUTOUT to the entertainment team namely scion, Raheem (stringbean), DJ unstoppable and bubbles. They were all fantastic and such kind people. They truly made our stay more enjoyable. They always had activities lined up with prizes to be won and just overall had great enthusiastic energy and some killer dance moves! The food was also pretty good. Surprisingly the buffet food was sometimes even better than the a la carte restaurants! Overall it was a great stay and with some renovation, this resort is great considering that we have access to the two riu’s next door but this one is definitely the better one to stay at.
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Jan 25, 2025
Wha guan bossy
Fantastic property with an upbeat, friendly, energetic staff. Loved the quality of the food as well as the selection. Access to adjacent properties was a nice surprise. Close to airport too. Great experience.
- AdvisoryJAMAICA’S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: • All enclosed places (Restaurants, bars, lobby areas and rooms) • Public transportation • Work places • Government owned and occupied buildings • Health facilities including pharmacies • Sports, athletics and recreational facilities for use by the public • Educational institutions • Areas specifically for use by children • And places of collective use such as bus stops Persons may be fined or imprisoned
- AdvisoryRiu does not allow Spring Break Customers
- AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Early Departure Policy
- Early Departure Penalty:1 NightApplies: Sunday - Saturday 04Jul24 - 23Dec26
- Early Departure Penalty:2 NightsApplies: Sunday - Saturday 24Dec25 - 30Apr26
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