Hotel Overview

Surrounded by thick woods and waterfalls, Riu Ocho Rios is the perfect place for those looking for a vacation filled with adventure. Explore the spectacular Dunn's River Falls, the beautiful botanical garden of Canbrook, and discover dolphins and sharks at Dolphin Cove. All of these attractions are just a short drive away. 

In the resort, there are many activities to keep guests entertained. Enjoy the turquoise water by windsurfing, sailing, kayaking, and snorkeling. Plus, receive unlimited, complimentary access to the new Splash Water World! On land, volleyball, table tennis, and a complimentary gym will keep the heart pounding. Kids have their own RiuLand Mini-Club (ages 4-12) and adults can relax and rejuvenate at the Renova Spa

Dining options are plentiful, with a buffet and on-the spot cooking stations, plus à la carte options that include Italian, Asian, and a Grill Steakhouse. Unlimited drinks are available 24-hours a day and each room boasts a regularly stocked mini-bar and liquor dispenser. Complimentary 24-hour WiFi is also available in the common areas of the resort (available in rooms for an additional charge).

Location

Ocho Rios - Beach
Montego Bay, Jamaica - Sangster (MBJ) : 65 miles

Property Information

Year Built: 2005
Total rooms: 901

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Hotel Details

Amenities

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Activities

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Hotel Advisories

Advisory JAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Advisory The Splash Water Parks at Hotel will be closed one day a week for maintenance purposes (set day may change from time to time) The parks will remain in operation 6 days a week.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed
Early Departure Policy:
  • Early Departure Penalty: 1 Night Applies: Sunday - Saturday 04Jul24 - 23Dec26
  • Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec24 - 30Apr25
  • Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr26

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 12907 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent

    Facility, food and night time entertainment were excellent. However security is needed on the beach during the evenings to reduce peddlers selling narcotics

    Nov 18, 2024
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Bad experience turn good

    I went to riu ochi rios to celebrate my daughter birthday, however the customer we I received from the front desk agent was horrible, the agent name is jheanille. She had no empathy to my situation and there was no emotional response, the agent attitude was disgusting. She even made me cry because of how horrible the encounter was with her, we had decided never to book another riu hotel. But GOD sent Breana I met her when I collect the room key and her friendly energy and vibrant spirit captivate me, her customer was top tier!!!! She have an amazing personality. She gave me hope of booking into another riu hotel.

    Nov 17, 2024
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Bad experience turn good

    I went to riu ochi rios to celebrate my niece birthday, however the customer we I received from the front desk agent was horrible, the agent name is jheanille. She had no empathy to my situation and there was no emotional response, the agent attitude was disgusting. She even made my sister cry because of how horrible the encounter was with her, we had decided never to book another riu hotel. But GOD sent Breana I met her when I collect the room key and her friendly energy and vibrant spirit captivate me, her customer was top tier!!!! She have an amazing personality. She gave me hope of booking into another riu hotel.

    Nov 17, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    My first visit to Riu Hotel

    My fiancé booked this trip for me to celebrate my birthday for the weekend. The wide variety of food was definitely appreciated, loved the fact that there was something for everyone down to the little ones. Since it was my first time, i think i was a bit slow for the person that made the omelette when she asked what did i want in it. I feel like she could have been kinder to me in that regard so she skipped me and went to the next person but outside of that it was a beautiful stay. Definitely would go back

    Nov 17, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Son’s Birthday Trip

    We originally booked for one week for my son’s 5th birthday. When we arrived, the first person we interacted with was Ashaney , our bellhop. He is friendly and very welcoming. He talked with our son like he has known him for years and played with his dinosaur toy which really made my son happy. The food was great at the main dinning room but what made the dinning experience even better was our server Shannon. We met her at dinner on our second night and every night after that, we sat in her section because of how GREAT she was. Shannon is kind, friendly, she remembered our drink order every night without is even asking. My son was excited to see her every night and hugged her once we were leaving. The night of my son’s birth day, she decorated his table with balloons, her and the other staff members sang happy birthday and gave him a cake which made him extremely happy!! She is the example of who a waitress should be. She represents the Riu brand! The Bar Supervisor, Desroy, is another example of the kind of representative that fits the Riu brand. Destroy and my husband had the best connection. Whenever we went to the sports bar, as soon as he saw us entering, we would have our drink ready by the time we sat down. He is an excellent person, kind to every guest that we saw him encountered. Many nights we were in the sports bar and he supported his staff when they were under pressure from the large crowd. Alessia, Front desk was very nice and friendly. Thank you for helping us extend another day! Patrace was our Breakfast waitress for most of the time and she is amazing! Wayne is another bartender who is amazing and we thank you as well. Overall, thank you to the Riu staff. We will be back next year.

    Nov 17, 2024

*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.