Hotel Overview
Location
GuanacasteProperty Information
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Hotel Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy- Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Early Departure Penalty: 1 Night Applies: Sunday - Saturday 04Jul24 - 23Dec26
- Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec24 - 30Apr25
- Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr26
Customer Ratings & Reviews
TripAdvisor Traveler Rating
10270 reviews
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Dec 01, 2024Excellent Value
The resort is excellent for 200 USD a night. The food quality is excellent. The resort is very clean. The staff is very friendly. The resort is beautiful. The resort is in the middle of the rainforest. You can see and hear howler monkeys from your room. Airport transfer is included if you sign up as a riu class member. Yes, the décor is old. They do not have your brand of alcohol. It does rain sometimes. Yes we did need to travel 5 hours to the alternate airport. They weere unfortunately not willing provide transportation by helicopter. I honestly cannot comprehend what is provided for the money. This was all provided despite a national emergency.
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Nov 29, 2024
November trip
Staff was great. Rooms were great and clean. Food was good. Had a lovely time minus the rain. Our flights were cancelled and the hotel went out of their way to accommodate us.
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Nov 28, 2024
Fabulous Hotel 🥰
After reading all the negative reviews regarding this hotel I was reluctant to go so decided to draw my own conclusions. This hotel has charm … dedicated staff who go the extra mile to make your stay fabulous …. Huge variety of meals so complaints regarding food those people must be extremely picky! Rooms are clean ok taps are tarnished but this is Central America except humidity!! As for array of animals these too are to be expected we built a hotel in their habitat. Entertainment was of high standard the stamina of those dancers left me breathless ☺️ it was my 1st trip to Costa Rica and this lovely hotel 100% recommend it 🥰 Anyone who complains about this beautiful hotel and its staff needs to have a good hard look at their expectations and do some research on the place before travelling!!
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Nov 26, 2024Guest Restrictions
I am writing to formally express my dissatisfaction with a concerning situation during my recent visit at Hotel Riu Guanacaste. I was informed by hotel staff that guests were not allowed to leave the premises or book external services, as it was allegedly unsafe. Furthermore, it was stated that guests who chose to do so would face penalties. I have attached a screenshot of a message shared directly with guests, outlining this restriction. This practice is deeply troubling as it not only limits the freedom of guests but also damages the image of Costa Rica as a safe and welcoming destination. It also negatively impacts local businesses and tour operators who strive to provide high-quality and authentic experiences to visitors. I kindly request an explanation of this practice and information on the actions you will take to address and prevent similar situations in the future. I believe this issue must be resolved promptly to protect the reputation of the RIU brand and maintain the trust of your guests.
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Nov 25, 2024Great experience!
Although the resort was a little dated, the staff/entertainment/food&drink were all exceptional. Will definitely be staying at a RIU Resort in the future!
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.